About Business
Residents of Kalamazoo, MI, Kalamazoo have long trusted Walmart Auto Care Centers for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto care products store, Auto parts store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.3/5 rating with 121 reviews. Throughout Kalamazoo, and particularly in Kalamazoo, MI, Walmart Auto Care Centers is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Walmart Auto Care Centers for any Car Repair inquiries or to schedule a visit to their Kalamazoo, MI facility.
Google Reviews
Blake Osterling
★
☆☆☆☆
a year ago
Had an appointment at 7 this morning. Waited 15 minutes, door was locked, no one was answering the phone. So unprofessional.
Daniel Anderson
★★★
☆☆
Edited a year ago
Do not make the appointment online or the app because it does not know about lunch breaks or down equipment and you might not be able to have the appointment ,call to make a appointment
Bear Priest
★★★
☆☆
Edited 7 years ago
If you want cheap tires, you can get them here. Beware that some name brand tires, like the Goodyear Viva 3 are not made by the manufacturer whose name is on it. They are made in China by Wal-Mart and Wal-Mart pays to put the name brand on them. I had a problem with some "Goodyear" tires I bought here, when I called Goodyear, they told me they had nothing to do with the tires and gave me a toll free number to call. When o called Wal-Mart answered the phone.
A Cegers
★★
☆☆☆
4 years ago
Call to ask about a warranty on my battery was told without even being asked what my name was or information on my vehicle that they do not keep that information anymore so how in the heck do they know when you bought the battery if you don't have the receipt he told me it's because of a sticker that's on the battery that tells them if it's a 1 or 2 year or 3 year battery. I didn't understand so still trying to figure it out since my battery is in the trunk so I have to take the battery out look at it then take it to them very inconveniencing which they have a system like AutoZone or Advance Auto Pep Boys and the other auto stores they used to do it so I'm wondering what happened everyone seems to use covid for an excuse I'm so fed up with excuses just being real and say they're incapable of doing a simple job.
steve lumetta
★
☆☆☆☆
9 years ago
I was told 2 hours at 9am. Now 1130am and they're still not done with a simple oil change. Edit: they finished at 1145am. I get home and there's a large oil spot in my driveway. Keeping an eye on it in the garage. Do NOT take your vehicle here! Wish I could attach a photo I just took of the leak.
James Barringer
★
☆☆☆☆
7 years ago
If I can give zero stars, I would. Just because my ABS light is on, they refuse to do an oil change?? It's unsafe? I drive it 100 miles everyday, you have to drive it 50 feet. Stop being lazy. I understand it was an hour before closing, but it's your job.
Crystal Van Pelt
★
☆☆☆☆
3 years ago
Don't waste your time bringing any tire issues to walmart tire centers anymore. So many stupid rules in place that their answer is just to buy new tires, which they make impossible to get mounted too when the tires finally do arrive.
Kaleb Pluchinsky
★
☆☆☆☆
8 years ago
All I needed was 1 tire changed, told me that they weren't going to fit me in because they were busy. The garage was empty and about 4 guys just standing around. But the person in charge told me if I bought a full set of tires they would help me out, other than that i was on my own. Never again
Lacey Smith
★
☆☆☆☆
7 years ago
If I could give them Zero stars I would that's how horrible the experience was. I took my car in May 5 for a routine oil change and about a week later my oil was leaking and my engine was burning. I took my car into an auto repair shop for them to tell me Walmart Auto never changed my oil filter and also damaged my oil pressure senor. I went into Walmart today to see if they would make things right and the store manage informed me that I would have to pay for my repairs before they could reimburse me. Lucky for me I was able to get all my repairs done by a Professional auto service and Will be heading back to Walmart so they can reimburse me for all my repair work. Do Not Go Here For AN Oil Change They Will Damage Your Transportation.
Pri Nieves
★
☆☆☆☆
7 years ago
Came in to replace my tire, cause it had a slow leak. I was told the tire was fine, and just needed a patch but that my front drivers side needed a new tire cause it was almost bald. So I agreed, replace front tire and do the patch. I watched from the waiting room the whole time. THREE different techs touched my car. I didn't say anything, but I would prefer for the person who starts the job to finish it. Anyways I paid, and left. The very next morning, I get in my car and the tire light is on. So I go straight to Walmart. Told them that my light was on. A different tech looks at my tires and comes in and tells me I need 3 new tires cause their bad. I said why didn't anyone tell me that yesterday? He said cause they probably didnt look. THREE techs touched my car, and nobody checked? Anyways, another tech adjusted the air in my tires, cause he said it was off. I wasnt charged, and I left. Too many people are touching customers cars. Another customer was there complaining about the very same thing. I won't be returning to replace my 3 bad tires. I'll pay a little more at Belle or Discount.
Early Smith Jr
★★★★★
4 years ago
Well I think I picked the right day to change my oil because it was a Sunday and there wasn't anyone present. The staff was friendly quick what do you expect if you are the only one there. Keep up the good work.
Christopher Burks
★★
☆☆☆
6 years ago
customer serves is great at the auto center. however I just had an issue with my car. I took my car into the dealership to get it fixed and I found out that my oil pressure was going crazy because Walmart put on the wrong size oil filter. I wish we could still have a cheep option with quality work.
Samantha Baar
★★★
☆☆
6 years ago
The positive for Walmarts tire center is that they seem to work fairly quickly and have more convenient hours than a traditional tire shop. However, as there are less tire options generally available you end up paying more for what few choices they have in stock. We had an emergency tire issue on Easter and the cheapest tire we could get was $114 before installation.
Heather Brennan
★★★★
☆
7 years ago
Quick in and out, no issues with the tire changes. I have had them do oil changes in the past when hubby didn't have time to do it. No problems with it, pricing was a lot better than some other places like Uncle Eds.
Tylyn Sback
★
☆☆☆☆
a year ago
I really hate to be one of the people leaving bad reviews but this specific auto center on gull road is the absolute worst! No one ever answers the phone and when you go in you sit there for at least 30 minutes before anyone comes to the counter even after they see you standing there. I went in to get my tires changed, waited forever to be helped, the guy took at least 30 minutes to check me in and then I started walking around. Finally walked back after shopping for groceries just for them to tell me they actually won’t be putting tires on my car today. They didn’t call or anything so it was definitely a surprise. I’m infuriated because my one tires is showing wires and they still would not put the new tires on. It is worth the drive to go to another location! This location is awful and they need serious training on customer service
Denice Korean
★★★
☆☆
2 years ago
Would rate a 4 if service was a little faster. The staff was polite and very helpful. The service manager has a great sense of humor. Tire had a nail in it. Typically, when I get a tire changed, it takes about 20 min tops. I was there for an hour and a half. I was one of two cars. When I went to check out, the registers, I guess, weren't showing information properly, and they couldn't find my service invoice. The service manager did rectify the situation for me waiting a long time, so I left a happy customer. I was visiting from out of town and definitely needed this taken care of.
Stephen Curry (Superb Lifestyle)
★★★★★
3 years ago
Walmart has the best deals around as far as oil changes and small fixes as well as great communication and customer service I went in for two tire sensors which only cost me $60 in total opposed to Belle tire trying to charge me $100 + for just 1 sensor I was happy with the service and my service tire light is no longer popping up. Jake & Jess the twins who work here also does the best car work & goes above and beyond to make sure you leave satisfied and get more then what you asked for I love the fact they let you know if anything was wrong before service and also gave me references on where I could go for other servicing on my vehicle. I will be back for my next scheduled oil change and for all new tires which they have a Clarence sale on at the moment & all they're tires are brand new & come with a $10 warranty! Who can beat that?
Sherry Malone
★★★★★
6 months ago
So far Walmart is still the best pick for me for an oil change. Very fast (less than an hour) efficient and kind employees. They treat my car with respect even though it's an oldie.
Nikolaus Chambers
★
☆☆☆☆
3 months ago
They sold the tires that me and my wife ordered prior to black friday to a different customer during black friday and told us we just have to wait until our set comes in , considering we already paid $300 toward our installation / set of tires. Walmart is a very weak-minded establishment with little respect for their consumers. Highly Recommend choosing somewhere else for your automotive endeavors.
Chris Naessens
★
☆☆☆☆
3 months ago
Tires did not arrive in time for my appointment, so Walmart cancelled the appointment that I had prepaid for. Then they insisted that I had to pay for installation again, and the original charge would be returned. After several phone calls and emails, I still cannot get this resolved. They also didn't fill any of the tires with enough air and one was extremely low. The installation, that I had an appointment for, took over 2 hours. I'll pay the extra money next time and go to Discount Tire or Belle Tire. They would have handled this much better. Completely disappointed in Walmart.
