About Business
Residents of Kalamazoo, MI, Kalamazoo have long trusted O'Reilly Auto Parts for their expert Car Repair needs. Whether you need assistance with Auto parts store, Auto body parts supplier, Car battery store or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 372 reviews. Throughout Kalamazoo, and particularly in Kalamazoo, MI, O'Reilly Auto Parts is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact O'Reilly Auto Parts for any Car Repair inquiries or to schedule a visit to their Kalamazoo, MI facility.
Google Reviews
Brenda Mejeur
★★★★★
5 months ago
Tony was outstanding! Very knowledgeable about my vehicle and changed the battery while I waited. All the while, he was helping his fellow workers with issues they were unsure of. Highly recommend!!!
Michael J
★★★★★
a month ago
I can't say it about all auto parts stores or even oreiillys but these guys know their shit. I normally get better advice at oreillys anyway but this branch seems to go above and beyond more often
SG Madman
★
☆☆☆☆
3 months ago
Beware of Scams!! Brought my battery in to charge when I came to get it was told it was dead but wouldn’t test it in front of me so I took it Autozone to get tested to find out my battery was fine and was only at 8% so they never even charged it.
Erika Johnson
★★★★★
9 months ago
I can't even explain how happy I am with this particular store and the group of people that work there. They literally treated me like I was the main priority while we have corresponded. They are upbeat, nice, and ambitious. Most of all, they are good humans with good work ethic. There is few times in life where a customer service experience imprints on me for life but you guys set a bar. Keep up the good work. This store in particular is a gem that is to be appreciated and recognized. Exceptional service every single time. Its almost unreal. You guys have a friend in me ANYTIME!!!! They very well could have treated me like a weirdo for the issue I had. Instead they treated me like it was important, urgent, and didn't even bat an eye at making sure I understood the parts I had and the information I needed to maintain them. Thanks guys ❤️ Tony is a ROCKSTAR!!!! Sincerely, A girl and her Honda battery lol
Mikki Horvath
★★★★★
3 months ago
Sean was great and had my battery changed super fast!
Kelle Brooks
★★★★★
a year ago
Every single time I enter this store I am immediately greeted and offered help. The staff is incredibly knowledgeable, attentive, and so kind. Truly, I have never had anything less than a 5 star experience. I leave shocked and surprised every time. I have (out of convenience) shopped at other auto parts stores in Kalamazoo and I’ve always been disappointed in the help and the knowledge. This place is a gem!
Anastasia Poe
★★★★★
11 months ago
Called on a Hail Mary that they might have the bolt I needed. Tony was very friendly and informed me they had one, and that he could put it to the side for me When he noticed me looking at car detailing supplies, he suggested a bucket kit that they had, that wasn’t out on the shelf. He was even nice enough to open it so I could see if it came with towels Will definitely come to this O’Reilly for any future auto needs
Winter
★★★★★
a year ago
I stopped by today, 2/20/25, and the two employees working were incredibly helpful! Seriously, I don't often give 5-star ratings, but these two deserve 5-stars! They helped me figure out how to do a number of things on my Smartcar. Oh my gosh, thank you so much Elaina & Tony! They both deserve raises!
J W
★★★★★
2 months ago
they have stuff AutoZone may not have in stock and easily accessed parking lot
jessica woodard
★
☆☆☆☆
11 months ago
I went there for oil and the lady at the front counter didn’t speak didn’t ask if I needed help or anything, a white customer walked in right behind me and she spoke and asked if he needed help finding anything. But the gag is he was rude as hell to her when she was trying to help him and then she just had this dumb look at on her face after he cursed her out. That’s exactly what you get Denise. I’ll take my hard earned money elsewhere.
Katie Andrews
★★★★★
9 months ago
Jacob was kind, friendly and knowledgeable, helping me pick out new wiper blades and installed them, too!
Ana Silva
★★★★★
a year ago
Jessy the assistant manager was super friendly and helpful. On our way back home to Chicago one of my wiper blades flew off in the middle of a storm, stopped at Oreilly’s. Jessy helped me out and put new whippers on our car, thank you so much again!!
DOC Vorres
★★★★★
4 months ago
Very helpful good prices.
Jeanine Offer Krupp
★
☆☆☆☆
Edited a year ago
Can I give zero stars? My daughter went in for a burned out headlamp and bought replacements bulbs, and they offered to replace them for her. It took over an hour, and a day later she noticed it was out again. Took it to Firestone and they had to redo the faulty wiring that O'Reilly's did and replace the bulb again that was damaged by O'Reilly's work, for $200 on top of the $50 that O'reilly's charged. Months later and nothing has been resolved. We have contacted the company and replied with our phone number as requested. We have called in and explained the situation again and someone had us email add the information again that my daughter already brought in personally, and still no response or resolution. If they didn't plan/care to resolve anything they should have told us that in the beginning.
Michele Sheldon
★★★★★
a year ago
Spoke with Jesse on the phone and he assisted me when I got to the store. He was extremely helpful and knowledgeable. I will definitely go back to this store, if needed, because of him.
Delvlos Shadowhisper
★★★★★
a year ago
Pulled in late last night, friend needed help. And the two gentlemen, whos names i do not remember. (One wore a cowboy hat) Went above and beyond in helping her. These gentlemen deserve your business and they should have a raise. Would give 10 stars if i could.
Carmen Kline
★★★★★
a year ago
Tony was very helpful today, even with my back and forth trying to find the right part number. He went above and beyond while staying patient with me, thank you!
Emad Ibrahim
★★★★★
10 months ago
Amazing service, friendly and knowledgeable staff. Special thanks to Tony and Josh you guys are awesome!
Tamra Short
★★★★★
5 years ago
I only stopped on to ask if I could stand in there entrance to wait for the bus ( I forgot my gloves at home and the temp was dropping fast that day). I was treated with respect and politeness I was told of course and thanked for asking. Although that day I was using a bus I do need an auto parts store on occasion and you can be sure I will remember this one. Thank you for being human, and caring. You have earned a life customer.
Christina Hogan
★★★★★
4 years ago
We called the store just before closing looking for a jeep part. When I arrived, the young man at the counter was very helpful! He did not rush me and helped me select some spark plugs as well. Thank you so much and the service was excellent!
