Google Reviews
Ramon Santiago
★★★★★
a year ago
The work done here is top notch and performed by real passionate car guys. The value you get here for your money is phenomenal. I would recommend anyone needing repair and paint work to come here 100%. My car is a pretty unique color and they matched it perfect. My car was even done quicker than promised. Can't say enough good things. Just do yourself and your car a favor and leave it in these guys hands!
Gus Calderon
★★★★★
a year ago
As a commercial pilot and aircraft owner I am very particular about the service and maintenance of all my vehicles. I have a 2005 Dodge Durango which is in mint condition simply because I have taken great care of it. When my Durango was damaged by a technician at a smog inspection station recently, I was faced with finding a collision repair shop that would not only work on a 20-year-old vehicle but also one that would restore it to its original condition. I called and visited many body shops in North County and was dissatisfied with what I had seen and heard. After an extensive online search, I called BumperDoc in Escondido and spoke with Ron, the owner of the shop. I could tell from our conversation that Ron had a high standard of workmanship and was not going to do a quick fix on my vehicle. He was also open and honest about not being able to give an exact date of completion because there were many variables such as parts availability, shipping, etc. My decision to trust Ron and BumperDoc with preparing my Dodge Durango turned out to be the right one. Since the insurance company for the smog inspection station was paying for the repairs, they wanted the work done quickly and inexpensively. Ron gave me some advice on negotiating with their insurance company to ensure my vehicle would be properly repaired. During the repair period, Ron kept me informed about the progress he was making and the challenges that he had acquiring used parts that we're up to his standards. When I picked up my Dodge Durango, I was not only impressed at the work BumperDoc had performed, but they also repaired some scratches and chips that I had on other parts of my car. I was very pleased by the extra level of service and professionalism. I rarely give reviews on Yelp or Google, and only do so when I have encountered exceptional and outstanding service. It is with confidence and gratitude that I highly recommend BumperDoc to anyone who cares about their vehicle and wants it repaired properly.
Greg Bartley
★★★★★
2 years ago
I can't praise Bumper Doc Escondido enough for their outstanding work on multiple vehicles of mine. From the moment I walked in, I was impressed by their professionalism and dedication to providing top-notch service. First and foremost, the quality of their work is impeccable. Each vehicle I brought in received flawless paintwork and meticulous attention to detail. Whether it was a minor touch-up or a complete respray, the results were always stunning. The colors matched perfectly, and the finish was flawless, making my vehicles look brand new every time. What truly sets them apart is their exceptional customer service. The staff is incredibly friendly, knowledgeable, and genuinely cares about their customers' satisfaction. They took the time to listen to my concerns, discuss options, and ensure that I was completely satisfied with the final result. Their communication throughout the entire process was clear and transparent, keeping me informed every step of the way. I highly recommend them to anyone in need of paint and bodywork for their vehicles. With their exceptional craftsmanship, unparalleled customer service, and commitment to excellence, they have earned my trust and loyalty as a customer. Thank you to the entire team at Bumper Doc Escondido for consistently exceeding my expectations!
Nancy Hunter
★★★★★
a year ago
I initially popped in for a quote after an accident where I was trying to help the at fault driver save a buck by bypassing insurance. However after an initial inspection and guidance/education from Cliff, I decided to file a claim and have my car repaired carefully and thoroughly. Although Bumper Doc had my car for over a month, the work is impeccable and my car is safe and beautiful again! Getting payment through the at fault parties insurance took extra time to get things approved along the way but it also saved me a lot of money in the long run by having the repairs done right the first time. I highly recommend speaking with Cliff as he is most humble to talk to and quite knowledgeable as well.
Kevin McMaster
★★★★★
10 months ago
Ron and his team are truly world class. From our very first interaction during the estimate process to the final delivery, BumperDoc not only met but exceeded every expectation. We entrusted our beloved Porsche 911 to Ron and his crew for what we initially thought would be a straightforward bumper replacement. It turned out to be significantly more complex than anticipated, but Ron rose to the occasion. Despite the high stakes and unexpected challenges, he quarterbacked the entire process with incredible care and precision. What really stood out: Ron helped us source extremely hard-to-find parts. The team kept us updated every step of the way. Communication was always proactive, clear, and reassuring. The final result? Absolutely stunning. Our Porsche looked even better than when we dropped it off. We're deeply grateful to Ron and everyone at BumperDoc. Their craftsmanship, professionalism, and passion are unmatched. We couldn't recommend them more highly. Thank you for everything, you all rock!
Alyssa Ross
★★★★★
9 months ago
Took my car in after it was hit in Fashion Valley Mall parking lot. Got an honest and fair estimate for repairs. They completed work in one day and paid attention to all the details such as my burned out bulb and even vacuumed the interior (nice!). They took good care of me and back bumper looks brand new! Highly recommend,
Kevin Williams
★★★★★
7 years ago
BumperDoc came through for in more ways than one. Massive door ding, deep scratches on rear trunk previous paint job was poorly done by a different paint body shop looking at it now it has a rich deep luster almost wet look to it. Also I added a aftermarket bumper that prep and fitted as if it came from the factory. Ron who runs the shop & Cliff who is the lead at the shop is very accessible and great customer service oriented and is extremely polite always found time to take my call and time to see me in person when I had concerns. There team did a wonderful job and my vehicle has been brought back to life - other words looks show room ready (Color is Black).
Tony M
★★★★★
5 years ago
Just before Christmas I damaged the front of my beautiful 2015 Porsche 911 GT3. I had pulled into a parking space and didn’t see the concrete parking block. The concrete block damaged the front underbody and the front bumper. To say I was devastated is an understatement. I was very nervous about taking my prized Porsche 911 GT3 to any body shop or even the Porsche dealership. After calling numerous body shops, I spoke to Ron at Bumperdoc. I was impressed by our conversation so I drove my GT3 to the shop to get his thoughts and guidance. It was important to me I felt confident with the bodyshop I chose to do the work. After meeting Ron, I was very assured by his professionalism and his intimate knowledge about the GT3 in particular. He explained to me in easy to understand detail what work would be needed to make my GT3 look brand-new again. I also had previously slightly scraped the right rear rim so I asked him to examine the rim while I was there. He indicated, they could also fix the rim and I would never know it had happened. Today Ron called informing me my Porsche GT3 was finished and ready to be picked up. True to his word, Ron and his team at Bumperdoc performed outstanding work on my GT3. The car looks factory brand-new. They repaired my scraped wheel so well, it looks perfect again. I am very picky about my Porsche 911 GT3, but I couldn’t be happier. Quotes I received at other bodyshops were significantly higher than Bumperdoc. However, I didn’t feel the other shops had the expertise and experience to repair my Porsche GT3 back to factory condition. My gut feeling about Ron and Bumperdoc was correct. I have no hesitation whatsoever recommending Bumperdoc. I hope I don’t have to take my Porsche back for repair, but if I do, these guys are the only place I’ll trust. Their work is second to none. Thanks again for taking amazing care of my GT3!
Christian Ceballo
★★★★★
3 years ago
I had bought a used Honda off someone on offer up everything looked good but after a week the front bumper came off. The previous owner had been in a front end collision and didn't tell me about it just put the bumper on and used zip ties to keep it in place as well as screws and he did the wiring himself it looked horrible Ron had pictures to show me how bad of a job they did, luckily cliff rewired everything and had it working like it should've been. The front bumper looks great the lights are working, I couldn't be happier with the job they did I highly recommend them if you need work done on your car they'll fix what's wrong and show you how they fixed the problem.
John Satterlee
★★★★★
3 years ago
After an unfortunate event including my Corvette and a piece of turf on the highway, USAA informed me I needed to take my car to a “trusted” body shops. After being incredibly uncomfortable at one of their body shops, Fellow local corvette owners pushed me to BumperDoc of Escondido and I am so thankful I listened. Ron and his staff are extraordinary. They will go out of their way not only to make sure you the consumer are taken care of but also the vehicle you give them. Parts for my corvette were hard to come by and not only did Ron find them but made sure they were up to OEM quality. This process took longer than expected but Ron went above and beyond by redoing all the Paint Protection Film around the body (Since I work at a Paint protection shop, I inspected their work and it’s beyond standards). I highly recommend stopping by and checking them out if you are in need of any body work or protection. Thank you again Ron and staff for treating me like family.
Annie Cafarelli Grimaldi
★★★★★
9 months ago
Thank you, Escondido BumperDoc! I brought my 4 Runner in for repairs after being hit. Ron was communicative, extremely knowledgeable, professional and very helpful in dealing with the other driver’s insurance company. I was really concerned about paint matching and quality replacement parts, and he immediately put my worries to rest. Just got my truck back and I am thrilled with their work! There is no evidence that it was involved in an accident. The color match is perfect! They are AWESOME and I would DEFINITELY recommend Escondido BumperDoc!
Frank Amoroso
★★★★★
5 years ago
BumperDoc did some paint work on my rare '80s Porsche. Ron and his crew completed the job to my utter delight. I have since brought several other specialty vehicles to them. As former military, Ron has proven very disciplined, thorough and transparent in all of our dealings. I can't recommend BumperDoc highly enough. They offer great work at a fair price, which is difficult to find these days.
Alicia Moreno
★★★★★
3 years ago
Alícia at Chrome Plating USA is super happy with my headlight restoration, replace front logo emblem and fix sunroof closure. I was recommended by one of our customers Bella Porche. Bumper Doc Escondido is Professional and knowledgeable. I use a lower cost headlight mobile guy but bumper doc took it to a another level. Clarity and remove all yellowing. So worth the extra cost. Will recommend to other.
Archanghel Bautista
★★★★★
2 years ago
Reinforced fiberglass...does that ring a bell? This is the type of material you should avoid at all costs when purchasing a body kit. I have been ghosted multiple times by these so called "professional" body shops in San Diego as these types of materials are the most arduous components to install in any vehicle. The AMAZING team in BumperDoc Escondido had warned me about the atrocity of such modification, but did they accomplish the task? With ABSOLUTELY flying colors!! I'm an engineer and I understand the heavy grind that these gentlemen had to endure just to fit the bumper to OEM Specs. The trim lines are flushed, the surface is primed and smooth (for the 3M Wrap I'll be adding on top of it), and they even fixed the wirings that were belligerently mashed together by previous mechanics that were probably high on bath salt on the job. I can't thank the team enough for their efforts, and they were able accomplish the job in such a timely manner as well. And for the amount of labor they put into the job, the price is just incredible. They have displayed such high value on their labor, and I could not be happier with the results. I rate them 6/5 and will continue to do business with them in the future. Just Absolutely Amazing!
Blake Boland
★★★★★
3 years ago
I've had a variety of work done here on 4 different vehicles (including a motorcycle) and wouldn't go anywhere else for body repair and/or painting in the San Diego area. They simply don't cut corners and the quality of work is at the highest level. Ron and Cliff are both very knowledgeable and fully transparent about the work being done along with when it will be completed. Highly recommend!
Troy Williams
★★★★★
5 months ago
Took my 2015 challenger scatpack to these guys for two issues. I got caught on a bumper stop and broke a couple brackets inside the bumper which had it aligned wrong and a gap between the plastic and metal. Second issue was a dent on the passenger side front panel. I took it to a few other places and they told me they couldn’t perform the paint less dent removal technique. Showed up bumper was aligned perfectly and you could never even tell the dent was there in the first place they did not disturb the paint while fixing the dent. The pricing wasn’t bad for everything they did either there was some stuff inside my bumper that shouldn’t have been there but they removed as much of it as could as well as use touch up paint were it was needed when they removed and put the bumper back. Overall they did an excellent job and did this in a day they didn’t have to keep my vehicle multiple days to do what i needed done.
Michael Grover
★★★★★
5 months ago
Went in to get an estimate today. Cliff was 100% on top of things and explained all my options clearly and in writing. No bs no games. Not my first but of three places by far the best price for my headlights needs. Gave me two options. Cleaning or replacement. Was clear on the pros and cons of both. Suggested the cheaper cleaning over the full replacement. They only use OEM parts but if you bring in after market they will install at your own risk. Was polite and only took shop calls after I told him it was fine as I was not in a rush.
Michael Ciuffreda
★★★★★
a year ago
Was referred to Bumper Doc to repair damage on the back bumper of my vehicle. The repair work exceeded my expectations. Not only is the work good here, but the staff is great as well. In addition to the bumper repair they were also able to install a few things on my car (front splitter, side marker lights, fuel door) all for a fair price. There’s no question I will recommend this place to any and everybody that needs good repair work done. My car looks like nothing ever happened to it and that means a lot coming from a perfectionist like myself. Thanks again! Here are some before AND after pictures for reference!
Eric B
★★★★★
11 months ago
Ron is the man! I brought in my 2018 M3CS that was hit by another driver in to BumperDoc, who was recommended by a close friend. Couldn't have made a better choice! For starters, Traveler's insurance tried to justify the damages as only being $3k; wrong! BumperDoc estimated around $11k worth of damages in order to make sure all replacement parts were OEM. Ron and his team FOUGHT to hold Traveler's accountable and was able to get the supplemental payments to make sure he could do the job right! He was very communicative throughout the process and was able to assure the work being done was top notch. My car looks like it just came out of the factory. He even made sure they took care of the PPF for the bumper that was there prior. HIGHLY RECOMMEND COMING HERE!
C P
★★★★★
a month ago
Big thank you to the entire team at Bumper Doc Escondido. We’re repeat customers and the team did an outstanding job repairing our BMW. The quality of the workmanship, fit and finish, liaison with insurance and customer experience is top notch and I wouldn’t go anywhere else for any body shop needs and recommend them without hesitation. Thank you!
