Butler Automotive

Courtney Thomas

★★★★★

a month ago

Every single one of these men at the front desk, whether it’s Mr. Hank, Mr Thomas, and Mr Matthew are amazing!! They know there jobs & they are so delightful to do business with !! And they are fast !! But your vehicle cannot be in better hands, hands-down this will be the only place I take my car!! Thank you all so much at Butler on Baston Road !!

M Baghdadi

★★★★★

3 months ago

I trust the professionalism, promptness, and skills at the Martinez,GA location. They have figured out and fixed an issue on my f150 pickup that the dealership could not figure out. Took in another vehicle (Mazda) with a sensor issue. They called to report the issue and fixed it within a couple of days. Pricing, in my limited knowledge of mechanical costs, I believe was reasonable.

Rita Plantamura

★★★★★

4 months ago

Excellent customer service. Specialist in the mechanics of our 2018 kia Sorento. Butler fixed my air conditioner and most recently did a pre certification inspection ensuring my car was ready to be sold without any hidden costly expenses for the buyer. Prices very reasonable too. Thank you Butler Automotive. I will continue using your services for all our cars.

erika g

★★★★★

3 weeks ago

Thanks Butler for taking care of my car! You guys were able to get my starter in and my car back on the road on the same day. Just like the commercial says, "Let the Butler do it!"

Vickie Ramos

★★★★★

a month ago

Butler has worked our cars for over 15 years. The repairs are made in a timely manner. They back up their work. I highly recommend their shop on Baston Road.

Julie Victor

★★★★★

a month ago

Always a great experience when we bring our vehicles to Butler. Would definitely recommend your vehicle repairs be taken here first for an estimate before going anywhere else.

Linda Lyons

★☆☆☆☆

4 months ago

I would not recommend this location for service! In June we paid $2,300 to get our vehicle fixed only for the same issue to occur four months later! We were then told it was something else that is causing the same issue and it would cost $1,000. I refused and escalated my complaint. It was agreed that they would fix it with no extra charge! Picked up the vehicle today(11/4) drove it for less than an hour and we are having the same issue and message! They are doing innie, Minnie, Minn, mo with our vehicle! And we also discovered they cracked the windshield! And Matthew Brade has the worse customer service at that store! At first he refused to give me a receipt for services rendered! This has been the worst experience hands down! My vehicle is not working and I am out of $2,300! Should've just have taken it to the dealership!!!

Derek Rinaldo

★★★★★

6 months ago

Butler diagnosed a problem with my transmission and advised me not to take it off the lot. I planned to take it for a second opinion the next day, but it gave out before I made it to the shop. Fortunately, they were still able to source a replacement locally and get me back on the road the next day. The team did a great job taking care of me.

Ashley Brower

★☆☆☆☆

4 months ago

They had my vehicle for 7 days and blamed FORD. These guys will say anything except the truth, Ford had it fixed in an hour when I called and verified the TRUTH. Then they gaslit me about their expenses when they cost me over 1k in rental car expenses. Use extreme caution when dealing with these people.

Brian Fort

★★★★★

5 months ago

The technician who worked on my truck found all issues I was concerned with as well as issues I was not aware of yet. They got everything worked out with the warranty company on the repairs they came across and had approval with parts already ordered when they called to update me. I will definitely bring my truck back for the next service needed.

Joseph Dukes

★★★★★

3 months ago

Hank and the team did a great job, great communication each step. We had to order for parts, but they did all the could to expedite and execute. I am appreciative.

Hector J. Mallar

★★★★★

6 months ago

Excellent, professional and trustworthy service are the hallmarks of Butler Automotive. They keep my family cars running and very well maintained. Thank you, Felipe, their master mechanic and the rest of the mechanics and service advisers for an outstanding, professional service.

charles small

★☆☆☆☆

3 months ago

Absolutely terrible service. Quoted me $12,000 to replace the transmission took it to another shop down the road got it done for less than $3000 with a warranty would never recommend anybody to use Butler.

Jasmine Beall

★☆☆☆☆

4 months ago

Haven't had my husbands car in a week finally get it back and its still showing all the codes it was before we gave it to them. never will use butler automotive ever again!

rive

★★☆☆☆

a year ago

The work gets done pretty fast, no complaints there. I sent my car to have my vent replaced and it was return there was a big scratch on my steering wheel and my AC vent wasn't fitting perfectly in the vent housing. I told this to the person in charge and they played it off as I was the one that did that damage in the 2 minutes I got in the car after it was given to me. There were many little crumbs of plastic all over my seat and cup holders. I contacted the owner twice and both times I was ghosted and never responded.

Doug Weaver

★★★★★

3 weeks ago

They are very professional. They provide a courtesy ride. The work was good. Everything works.

Ron S

★★★★★

a month ago

Great experience. Staff is courteous and professional. The work was completed very quickly.