About Business
Caliber Collision is a leading Car Repair specialist serving the Odessa, TX, Odessa area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 436 verified reviews, their reputation precedes them. As a locally-owned business in Odessa, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Odessa, TX.
Google Reviews
David Young
★★★★★
3 weeks ago
If you are looking for a Repair Body Shop for your vehicle I would highly recommend Caliber Collision on Field Steet in Odessa, Texas. Nolan was my adjuster. Nolan was very professional and helpful. He kept in informed through the repair process
Kimberly Carrasco
★★★★★
a month ago
Took my car in for some minor damage and they were able to fix it within a few days. My car looks brand new again. Communication was great and Bianca was extremely helpful. Highly recommend!
H W
★
☆☆☆☆
2 weeks ago
We had to take our car here (because of insurance) after someone backed into us in a parking lot. They were not supposed to do anything at all to our car until insurance approved it. I talked to the guy on a Tuesday and Thursday and both days he told me they were still waiting on approval from insurance. Friday morning I got an email that the insurance totaled our car out so Caliber shouldn’t have done ANYTHING to our car. We went to pick up the car (owner retained it) and I had to pay $260 because of them taking something apart and having to put it back together, when they shouldn’t have touched it in the first place! And to make it worse, as soon as we got home, we noticed they had cracked our back taillight! I have pictures of prove it wasn’t broke before we dropped it off with them! They should really refund my $260 and pay for us to get a taillight assembly kit!
Patrick Rodriguez
★★★★★
3 months ago
Caliber Collision was top-notch from start to finish. Nolan was very informative, honest, and transparent throughout the entire process. He even knew my military rank, which genuinely surprised me, in a good way. It showed he really pays attention and respects the customer. I’d absolutely come back again and again.
Tony Ware
★★★★★
2 months ago
Best customer service ever, and I am 72 years old! Chance updated me every few days, something I have never experienced before. I’m very thankful that I had the good sense to go to Collision Center for my repairs
Anthony Aguilar
★★★★
☆
2 years ago
Body and paint work looks like a good job. Rita, the person handling my account is a great rep. The only problem was the reassembly of the truck bed repaired. It was missing bolts some bolts, fuel nozzle wasn’t connected back to fuel door and spare tire was missing.
name hidden
★
☆☆☆☆
Edited 2 months ago
I wanted to put a warning out for caliber collision on Field Street . These people have done nothing but caused me problems. I’ve had my car going back-and-forth there since October. I’m beyond fed up. I feel completely screwed because these people they don’t know what they’re doing. They are at the gaslighting point now…… eww. After months of just being told it’s old and high milage (it’s not) they FINALLY found a cracked part. Shame on these people telling me I just have an old car like some crazy lady. The amount g taking my car back and forth, and the amount of money I’ve spent on rides to work and figuring out how to get around all through the holidays all that stress cause they choose to suck. DO NOT RECOMMEND. Typical clowns gaslighting women about cars behavior. I have been way to patient and understanding for MONTHS
Micheal A Cuevas
★★★★★
a year ago
Car went into the shop looking like Kodak Black and came out looking like SZA! Got the car out and ready almost a month before the expected finish date, and kept updates the whole way through. This is the shop you should go to 100%! Worked with my insurance beautifully🤍
Mario Mendoza
★★★★★
6 months ago
Very happy with the work and customer service. Nolan and Roy were my point of contacts and both did an awesome job. Would definitely recommend the shop.
Elizabeth Moore
★★★★★
6 months ago
Like it never happened!!! Thank you so much the work is IMPECCABLE
Ashley Smith
★★★★★
8 months ago
After a horrible experience at another branch, I was asked to bring my car to this location to have it fixed. From the beginning, Marcus was very kind, professional and reassuring that they would get the job done right. They did. My car was back to me the day they originally said it would be, well put together, great quality work and returned with excellent customer service. Definitely recommend this location!
Cristy Salcido
★★★★★
a year ago
I had a fantastic experience with Caliber Collision for my recent claim. From start to finish, my rep, Nolan, was professional, communicative, and ensured I was kept in the loop with regular updates. He made the entire process smooth and stress-free. The work done on my vehicle was outstanding—you wouldn’t even know a claim had been made! I truly appreciate the attention to detail and quality service. Highly recommend Caliber Collision for anyone needing repairs!
Ivy flower
★★★★★
4 months ago
Professional and effective. I was very satisfied with the services provided and would definitely use them again. I strongly recommend them.
DressedInBlack3
★★★★★
a year ago
Take your vehicle to Caliber, you won’t be disappointed. I loved the experience I had with Caliber Collision. Nolan was very professional, consistent with updates on my Jeep, and happy to help with any questions I had if I had any. The ladies up front were very nice and professional as well. I will be back to Caliber in the future if I need body work done to my car again! Thank you for taking the time to fix my car.
Elisia M
★★★★★
4 months ago
They repaired my vehicle sooner than the original time frame they gave me. Nothing but wonderful customer service there all around! They even washed and vacuumed my vehicle before pickup!
JOEY LEE
★
☆☆☆☆
Edited 4 years ago
Truck was sent by local dealership for a spot that needed buffed and rear bumper painted. This body shop apparently damaged my F250 Lariat trim and replaced it with XL that they repaired and stuck on. Truck was taken back and then damage was done to fender and door. Worst experience I have ever seen from a body shop.
Kim Robinson
★★★★★
7 months ago
I had an amazing experience with Caliber Collision. Nolan was an amazing guy he always keeps me up-to date with what was going on and everything came back looking awesome. Thank you Caliber Collision and Nolan
Omay Omay
★★★★★
11 months ago
Caliber Collision did an excellent job repairing my car. I got updates weekly and my care was ready 1 week before the scheduled completion date. I absolutely recommend their services. Also Chance Lambert at the Odessa Texas location was very professional and made sure all our needs were met.
Daniel Sarabia
★★★★★
2 years ago
Most definitely recommend. We have used Caliber for all the hail storms damage as well as other issues and they have always been fast and professional. Ask for Roy Mendoza, as he has always guided me and my family through the process.
M Fulling
★★★★★
2 years ago
These guys did a great job fixing up a fender bender on my car. I didn't realize how bad it looked until they fixed it up! I didn't have to wait to long for them to get it in or finish it! Thank you Jason for being so kind and professional!
