About Business
Caliber Collision is a leading Car Repair specialist serving the Simi Valley, CA, Simi Valley area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 310 verified reviews, their reputation precedes them. As a locally-owned business in Simi Valley, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Simi Valley, CA.
Google Reviews
Marilyn Ballesteros
★★★★★
9 months ago
I had an amazing experience with Caliber Collision! Jerry took great care of my car, and it looks absolutely brand new. The quality of the work exceeded my expectations, and the whole process was smooth and professional. I'm beyond happy with the results and would definitely recommend Caliber Collision to anyone needing auto body repairs. Thanks again, Jerry!
Carol Lynn Takakura
★★★★★
a month ago
Excellent service. Staff is great, prices fair! My mechanic referred me and I see why!!
Patrice Iniguez
★★★★
☆
Edited a year ago
So, how do I rate this? I am giving an overall 4 stars, because I'm taking the whole experience into consideration. But......I will say this..... LOOK AT YOUR CAR WHEN YOU PICK IT UP. LOOK AT YOUR INVOICE. There is never, EVER any reason that you should not inspect both of those things thoroughly when you get your vehicle. Nobody is perfect. Hold your advisor and your technician responsible for their work. Not to be petty or picky, but because it's your right. And it's your car. Not to go into detail, but I appreciate the fact that when I did this, my advisor and technician stepped up to the plate to make sure everything was corrected to the standards they should be. Also, my advisor did make sure that genuine Toyota parts were used in the areas of most importance. I'm happy with the final outcome. Caliber Collison was suggested by my insurance which made the process easier in general. Although the experience wasn't perfect, it was overall acceptable, and very easy. I am hoping however, that I never have to return to any body shop in the near future. Lol (my poor car, and that poor sweet deer, RIP 😪) Dec 2024 update... second visit... new accident. Can't believe a construction cone could cause so much damage. Ugh! I wish this time around had no issue. But again...LOOK AT YOUR VEHICLE WHEN YOU PICK IT UP. I think this shop is so focused on getting your car back to you quickly (which isn't a bad thing) that they don't really pay attention to the detail. I will say when I pointed things out, my advisor (Jose) was great about getting it fixed, I just wish the issue hadn't been there in the first place. Overall the end result was a great looking car. The customer service is good, everyone there is very friendly. I don't want to have to visit a body shop again, but if I do, I'd go to Caliber in Simi Valley.
Melissa Silva
★★★★★
3 months ago
The customer service was excellent. The staff took care of me and updated me regularly throughout the whole process of my car being at the shop. I would recommend them highly.
Sheila M
★★★★★
9 months ago
I had such a great experience getting my front bumper and fog lights replaced at Caliber Simi Valley! Jose Carrillo, our service advisor was incredibly knowledgeable, professional, and took the time to explain everything clearly without any pressure. I truly felt like my car was in good hands. The work itself was excellent, my car looks like new! The fit and finish of the bumper and lights were flawless, and everything was completed right on schedule. I had the parts pre-ordered and the installation was finished in only one day. Lianna Valdez, the office manager was friendly, welcoming, and kept me updated every step of the way. Their communication was top-notch, courteous, prompt, and always helpful. As for the shop itself, it’s well-organized, clean, and clearly run by a team that values both quality work and customer satisfaction. Highly recommend to anyone looking for reliable, honest, and efficient car service!
Liam *
★★★★★
6 years ago
I cannot give these people enough stars! Ramish (Mish), Anthony and Trisha went above and beyond in more ways than I should probably disclose. They have earned my lifetime loyalty... PLEASE PLEASE PLEASE TELL EVERYONE YOU KNOW TO TAKE THEIR CAR TO CALIBER COLLISION!!!... They repaired my 2006 Honda S2000 back to utter beauty, using the poorly fitting aftermarket bumper, and crafting and sanding it down to actually fit and make all the lines match perfectly, which is far from how it arrives from the manufacturer, as people who buy body kits are aware. Also, red is hard to color match, and they did so perfectly! I had a front end accident on the freeway (fell asleep at the wheel), wherein the front bumper was utterly smashed, airbag deployed and seatbelt locked. They even replaced one of the headlights and repaired the other by buffing it back to that brand new clear lense that you only see on new cars. No more of that old car foggy headlight look. Plus, they clear coated both headlights so that they remain clear, preventing me from having to have it re-buffed twice per year. Also, now my Honda logo on the steering wheel is new and shiny, instead of the faded peeling one that was there before. They were extremely patient with me, provided amazing (truly amazing) service, and did even more for me than I have described above; however, as I said above, I do not think I should disclose everything they did for me because they went extremely above and beyond for me. Mish and the staff were completely empathetic towards my passion for my beloved S2k (car) and the difficult situation in my life that I am currently battling. They were down right inspirational with their kind words, understanding and service. I was so happy to see my car in such great condition, accompanied with their beyond expectations service that I gave them all numerous hugs (seriously, many many hugs to each of them), and even a kiss on the cheek to Trisha, as they truly took great care of my car. (Yes, I hugged my car too.) My convertible top is badly torn back with a gaping hole and they took the care to keep my car inside and made extra sure it was inside before it rained (my car was in the shop during the rainy season). The entire staff also took part in taking exceptional care of my car, as they greeted me upon my picking up my car. Everyone from the parts ordering department, to other customer service staff greeted me with smiles and help. I am sure more technicians in the back also provided my baby (car) the same love, affection and great care that sacred automobiles deserve. And they detailed my entire car too; so, it was completely shiny and beautiful all around. Even though the top/roof is gaping open, they managed to wash and polish the whole darn thing. Truly amazing service. And of course, they worked with my insurance company (Allstate) flawlessly. There were additional supplemental costs associated with my car’s repair due to the aftermarket parts and extra work needed to make them actually fit, and I did not need to intervene at all, whatsoever. I just received email updates from my insurance company and the staff at Caliber Collision advising me of the expenses being paid, handled, taken care of, fixed, etc. I cannot thank the team at Caliber Collision enough for their truly amazing, above and beyond, beyond expectations service; so, please spread the love that they put into their work and into the universe, and bring them as much business as possible. THANK YOU MISH, ANTHONY & TRISHA!!! THANK YOU CALIBER COLLISION!!!
James Chu
★★★★★
6 months ago
Best collision shop I’ve used! Clear communication throughout the process, and got my car back ahead of schedule with impeccable paint finish and assembly accuracy. Highly recommend!
Dalida I Johnson
★★★★★
3 months ago
Jose was my service specialist. He was amazing! Touched base with me about my truck every couple of days, professional & on top of his game! Thank you!!
Gregorio Juarez
★★★★★
4 months ago
Ask for Jerry Not only did he make my car look like new, he detailed it. He left a really good air refresher in my car. He pays attention to detail. Thanks Jerry
Naomi González
★★★★★
2 months ago
Our business vehicle was ready before the day they promised. We were kept in form via text and email about our vehicle Progress. They were polite and professional.
Jared Nunley
★★★★★
3 years ago
My experience at Caliber Collision was perfect, I met a bunch of the team there any they are all excellent and went above and beyond! My car looks amazing! Better than when I bought it and I'll definitely be back to this location! I'd like to thank Anthony, Ramish and the whole team for an amazing experience and a job well done! Thanks for taking care of me and my car guys!
TL SW
★★★★★
a year ago
This is the 2nd vehicle we have taken to Caliber Collision and once again, they have exceeded my expectation. Customers service beyond 5 stars! The services on my vechile, was more than what i expected. Highly recommended if you want professionals who listen and take care of your vehicle. Pictures are before and after.
Josh Braslow
★★★★★
2 months ago
Took great care of my 2018 Tesla, ready early, even did some internal detailing! Great seamless repair. Ask for Jerry, he was great 👍
Issaak Kogan
★★★★★
3 months ago
I had a great experience getting my car fixed here! The team was professional, honest, and kept me updated updated throughout the process. Great service and great people! It's so nice to find a place I can truly trust - highly recommend!
william Lowery
★★★★★
2 months ago
When I say these people do an amazing job, the do an AMAZING job! They really came through for my wife and I when we were in a pinch. Jose, Michael, lianna and Andy really did their jobs well. Their focus and attention to detail was to a T and made sure everything was set just right. My car looks like it never had an accident. Thank you all so much!
Mark Wilkinson
★★★★★
6 months ago
Caliber collision did a great job and had excellent customer service. Nolan gets a 10/10 from me for his service.
LOLA Verdugo CA-Oxnard
★★★★★
2 months ago
I had my car towed to Caliber Collision in Simi Valley after a small accident. Jose was very thorough, detailed, kind and kept me very well informed of the progress. He was timely, respectful, thoughtful and went above and beyond. He made me feel heard and reassured me he would take care of everything and he did!! So appreciate of the customer service and his hard work. Thank you Jose!!!
Christina Martin
★★★★★
2 months ago
10-star service and quality repair at Caliber Collision in Simi Valley. Jose was thorough and made sure all the damage from my smashed window was fully restored, including matching window tint, paint, and rubber trim. The front office staff was very friendly and made the whole experience much easier. They worked directly with my insurance, answered all my questions, and handled everything quickly. Highly recommend!
Kimberly F
★★★★★
8 months ago
I brought my car in to have a small chip fixed on the back bumper to the Simi Valley location. I was met with kindness and professionalism. A quick drop off with Nolans’s word that my vehicle would be ready the next day. Low and behold, the very next day as promised, I received a call that I could come pick ip my vehicle at 4 pm as promised. My car is good as new! I would definitely recommend them. Any job, big or small. Excellent customer service and workmanship!
Carisa Dalton
★★★★★
3 months ago
I had an awesome experience at the Simi Valley Caliber Collision location! The service was fast, quality repairs/work performed on my vehicle and the staff was very helpful. I would like to highlight that Jerry A. provided exceptional service. He communicated updates about my car regularly via phone (a rare occurring courtesy nowadays) and when I picked up my vehicle, to my pleasant surprise, my car washed and fully charged! I was so grateful for this thoughtful gesture as an EV owner. I would definitely recommend their location to anyone seeking quality and efficient repairs to their vehicle.
