Caliber Collision

Brett Hutchens

★★★★★

3 weeks ago

GM Carlos and team came through like I've never seen in 40+ years in business - especially in this industry. Very long story short, after our vehicle was deemed a salvage title, we organized to do the repairs on our own. By no fault of their own, the parts to be returned to us, after having been removed to do the proper repair assessment, came up missing. Not only did they ensure they were replaced without question, but in our case Carlos saw clear to assist by having the new headlight assemblies and front bumper installed with all prep included. Our case was unique, but what is significant (and this coming from someone in the service industry for decades) is that Carlos recognized what the right thing to do was and never hesitated to take action without our prompting. He showed respect to both my son and myself. We're glad to tell a good story!

Marcos Guardado

★★★★★

2 months ago

I recently had an unfortunate hit-and-run accident that left my bumper slightly detached. Thanks to everyone who helped with the process of getting the repairs done in a timely manner and constantly keeping me updated along the process. I had someone pick up my car while I was at work and someone at the shop was kind enough to offer driving and picking up the person to make the transfer easier. Also, my car was given a deep clean after the repairs and I swear I was in a brand new car. Thank you. Above and beyond services!

Francisco Bonilla

★★★★★

a month ago

Great service, the entire team at this Caliber Collision was incredibly helpful and the my car looks and runs as good as new. Special thanks to Carlos who provided absolutely top notch service.

XU PENGFEI

★★★★★

a month ago

Great experience at Caliber Collision! My car was repaired quickly, the quality was excellent, and the staff was professional and responsive. Highly recommended.

Chris Corcoran

★★★★★

4 months ago

My daughter took the car in after I had called and talked to Carlos. He said to ask for him personally. He took the car in the back, popped the rear bumper on a Subaru Outback back in place and added some secure clips. And if that wasn’t good enough he said it was free of charge. We REALLY appreciate the quality service.

Patience IsaVirtue

★★★★★

2 years ago

My Lexus RX was rear ended while it was parked. Caliber was the place the insurance company had me to take it for an estimate. I decided to let them do the work, because it was easier than finding a place for myself. Well I have to say I am glad I did. Everyone there was friendly, communicative, and stood on their word. They also assisted me with the rental while they had my SUV. When it was ready I was 100% satisfied. It looks like it just came off the lot! The estimate was reasonable as well! They did an awesome job! See before and after pics.

Alyssa cervantes

★★★★★

7 months ago

THEE best location to trust with your vehicle. The manager Carlos is extremely kind and professional, his team in the office was lovely as well! My writer Thomas made the process easy to understand and was very helpful. They contacted me with daily updates. I have a Honda Civic and rear ended a car. I scraped up my front bumper and cracked my headlight, the team in the shop was great and fixed it up quickly. The detailer Daniel is amazing at his job, he went above and beyond and he's so fine!!😻 He polished my bumper/headlights and even replaced a missing lug nut on my tire too. I've never had my car cleaned soo nice and organized! I will definitely be returning here if I need anything else and recommending to everyone!!! :D 11/10 EXPERIENCE 🤩💯

DESIREE KELLY

★★★★★

7 months ago

Unfortunately, I’m a frequent customer “they know me well” . I was rear ended last month and Carlos AKA Mr. Dream boat helped me out. I can not express enough gratitude 🙏🏽 he is always kind and professional. The repair once again was quick and easy, no issues. I will continue to use Caliber collision 💥 until they take my license away which might be soon hahahaha ! Thanks again for the amazing work and service! Cheers

ty w

★★★★★

8 months ago

Alexander and Carlos took amazing care of me! They turned a bad situation into a good one, and I’m so confident if I ever need repairs again they will be there for me and make the process super easy. I was kept up to date and well informed during the entire process, and they completed repairs well before the estimated date. I got my car back in better condition than I dropped it off in even beyond the repairs, my car was clean inside and out. They found cups under my seats I forgot existed, very exciting for me. Amazing service, very satisfied. Thank you Caliber!

Grumpus

★★★★★

3 years ago

Had to have my vehicle repaired after an accident. Caliber made the process as painless as possible, keeping me informed along every step of the way. Once repairs were done I couldn't even tell that my car had sustained any damage. The representative who assisted me, Tonya, was professional and courteous! The repairs were also completed ahead of schedule.

Philip Quan

★★★★★

4 months ago

Great service! they helped me place my door molding that came off back in place without charge. Would use them for any future services.

thomas lystad

★★★★★

6 months ago

This shop is amazing! Always friendly and knowledgeable. I come to these guys every time I need work done on my car. Just great!

Tourists27 _

★★★★★

3 months ago

Had a great experience at Caliber Collision #0084 on Folsom Blvd. Thomas Lystad was engaged and conscientious in his professionalism. And, the car looks great!

Danielle Vickers

★★★★★

9 months ago

Excellent customer service! I am having a seat repaired and this shop is in-network for my warranty. Just had my first interaction with them and every person I had contact with was friendly and professional. They went the extra mile to help me feel comfortable with my vehicle.

JANET PEREZ-RUBIO

★★★★★

10 months ago

I am blown away by the service I received at Caliber Collision on Folsom Boulevard Tanya Summers is an amazing person to do business with she really make me feel like I mattered and she kept me informed all along the way. I feel I got the best possible outcome and she went above and beyond my car was cleaner than when I left it! She cared about. My concerns and addressed them . My car was ready in no time at all . Kind of wish it took a little longer . Lol i was enjoying the rental. But seriously, I'm am going to tell all my family about Caliber Collision on Folsom. I believe the supervisor was Carlos. He was involved in the process as well and made sure we were taken care of. Properly. Its hard to find service this good nowadays. I treat others the way I'm treated and the folks at Caliber Collision have made a client for life! 10/10

Jack Davina

★★★★★

2 months ago

Great repair shop, great people. Always take care of me when I need repairs done!

Tilla Del Rey

★★★★★

a year ago

This review is well overdue, Caliber Collision at Folsom Blvd is just TOP NOTCH ⭐⭐⭐⭐⭐'s ❕❕❕ My family and I have been getting our cars repaired here for almost a decade & they NEVER disappoint 🤩 Special shout-out to the lovely Tonya 🌸 She's been our adjuster and she's extremely knowledgeable, caring & accommodating, we couldn't ask for more❕❕ Whole staff is always all smiles 🥰 They did such a great job on my Challenger, I had to buy them flowers to show appreciation 🥹 I will always recommend family, patients, coworkers & friends to this specific location. This Caliber will always be my forever auto repair shop, here's to another decade ❕❤️‍🔥