Caliber Collision

Sukh Aujla

★★★★★

5 months ago

I previously brought my vehicle to Caliber for some repairs, and the entire experience was excellent. James and his team were professional, efficient, and made the process completely stress-free. The communication was clear, the work was done right, and my car looks great. I’ll definitely be recommending Caliber to all my friends and family — truly a 5-star experience!

Mikal Lee Tuyen

★★★★★

a year ago

Overall, amazing service from beginning to end in repairing my vehicle. The customer service is excellent and informative and the repair was done in a timely manner. Highly recommend this to anyone who needs to get their car fixed and repaired.

JULIE KIBLER

★★★★★

5 months ago

Took my car to Caliber after I was rear ended. They work directly with insurance and Enterprise Rent-a-Car, so I never had to go to the rental agency. The front end folks are really nice and the text updates as my car progressed through repairs was really helpful!

Jenny Young

★★★★★

4 months ago

Excellent service. Love all the staffs being patient and helpful. By the way, I also need to clarify and apologize for a misunderstanding about the odometer reading. The original reading was when I went in for estimate but not wnen I actually brought the car in which caused the misunderstanding that I thought the shop might have used my car for other purposes. Actually, after the estimate for the repair, I did some grocery shopping, and that's the extra mileage came from. Thanks James' phone call to remind me and clarify the matter that the original reading was recorded at the time of the estimate but not when the car actually brought in for repair. It's my misunderstanding. Thanks James for clarifying the issue, and my sincere apology for not being more careful. Also, special thanks to the office staffs for all the help!

Emilio Y

★☆☆☆☆

a year ago

The only reason I went to caliber was because the person who hit me; their insurance worked with caliber. I would not recommend this place. The first time I took my car in the bumper was painted poorly, some of the bumper wasn't even painted fully, there was spots where the paint was running, and spots where they painted over dirt. They also forgot to put my paint protection film on the new bumper as well as forgetting to put in the body pins. They also scratched my steering wheel (they did fix that). We agreed they would fix the mistakes and I pointed them out and even circled them with one the caliber workers. I got a rental car through caliber while my car was being worked on a second time but when I went to get my rental they didn't have any available so I had to Uber home. Caliber said they would not cover the cost of the Uber because it was a courtesy to provide me a rental for the mistakes they made. If they would have done quality work the first time I wouldn't have had to get another rental car. When I got my car back a second time the same mistakes were made running paint, bumper not prepped correctly, chips in the paint, etc. I can't say how other locations are but I won't be back to this one.

Naz S

★★★★★

2 years ago

From the moment I walked in, I was greeted warmly by the staff who were not only knowledgeable but also genuinely invested in ensuring my satisfaction. I was in need of a front bumper repair and the repairs on my car were completed swiftly without sacrificing quality, and I was kept informed every step of the way. The attention to detail and the expertise displayed by James was truly impressive. Additionally, the customer service was outstanding - James and the team went above and beyond to accommodate my needs and ensure that I was completely satisfied with the results. Overall, I couldn't be happier with my experience at Caliber Collision and would highly recommend them to anyone in need of reliable car repairs with top-notch customer service and quick turnaround. James also went above and beyond by checking my engine with the on site mechanic and informed me about future repairs that may arise for my car. This was an excellent experience and I will be recommending this location to my family and friends!

GUMMY BEAR

★★★★★

4 years ago

Went there to get a bad dent in a car fixed. Their services were fast paint was on point. The color matched perfect. The body line was like new again. I would recommend them for body work and paint. Great Customer service. Thank you Rudy.

John Cary

★★★★★

a year ago

I have a ford pickup that required a new chassis and bed. Caliber transferred what was left of my truck to a new chassis, virtually rebuilding the whole truck. It is amazing they were able to accomplish it. I’ve now driven over 1000 miles with a trailer in the week after I picked it up and everything is working well.

Shelbi Rodriquez

★★★★★

5 months ago

Taren Twomey was extremely helpful when my husband ran over. Branch that ripped off a part above our tire well. The whole replacement took maybe 1 hour and Taren was kind, understanding, and professional. I’ll be coming back to Caliber, particularly taren in the future.

leslie sategna

★★★★★

5 months ago

Caliber did a FANTASTIC job of repairing my car and I had them do some extra work while it was there. All the staff is super friendly and they kept me informed through the whole process.

xee xiong

★★★★★

8 months ago

This is my second time coming here for repairs and they do a fantastic job! Staff are knowledgeable and friendly. Tarren took great care of us and updated on progress of repair. Love that they gave my car a wash and vacuum, really appreciate it! They also made it easy for me to pick up and drop off car rental from Enterprise at the shop.

張凯熙

★★★★★

8 months ago

I wanted to express my sincere gratitude for the excellent job you did in repairing and repainting my vehicle. I am extremely satisfied with the results—the car looks fantastic! A special thank-you to Taren for her professionalism, attention to detail, and outstanding customer care. I felt completely at ease leaving my car in her hands. Her dedication and clear communication made the entire process smooth and stress-free.

Manuel Zavala

★★★★★

2 months ago

Fast, quality work, good communication, worked with my rental car company - making it an easy experience - highly recommend!

Derrick Wells

★★★★★

6 months ago

Caliber did an excellent job, keeping us aware of the progress. They really wanted the car to be right before returning it and went above and beyond to accommodate our needs.

Tracey Rundell

★★★★★

2 years ago

The customer service was amazing. Conner was always on top of everything letting me know what was going on every step of the way !! The auto body tech (Dennis) was very impressive you can't even tell it has been worked on. The car was even finished early. I honestly haven't had a lot of good experiences as a single woman dealing with car places. I have to say Caliber Collision was a great experience. I have already referred a friend and she is very happy as well. Thank you Conner, Dennis and Caliber Collision for all the hard work!! 10 out of 10 for sure.

Karla Ford

★★★★★

3 months ago

My experience at Caliber Collision was excellent.I would truly advise anyone needing body repair work to use them. The staff is amazing.

America Abalos

★★★★★

10 months ago

I chose this place because it was on the list of places to take my car after I got in a car accident. The staff was super friendly from the moment I walked in. They are knowledge and very transparent with repairs to the car and how much needs to paid. Any added repairs was communicated along with the price. My car was completed in the time I was given. When I received my car back it was just like new.