Caliber Collision

Jennifer T.

★★★★★

6 months ago

10/10 service Oscar was absolutely great! Kept me updated every step of the way, got me my car back in record time. Had to give him a shout out! He was absolutely amazing! Thanks to Oscar!

jesslyn hensel

★★★★★

Edited 4 months ago

I got my car repaired at Caliber Collision with Nikki and was very informative and very helpful with the whole process. Her customer service was very professional and helped in a situation that was already stressful enough for me. Thank you very much. I really appreciate everything you did.

paul froncak

★★★★★

a year ago

Caliber collision did an excellent job of preparing the damage done to my car I am very happy with their work in less than 10 days my car came out looking like brand new the paint matched perfectly

Nelda Hamilton

★★★★★

6 months ago

I am beyond grateful for this place. Not only did Oscar and his team pull off a miracle getting me my car back in record time but they also charged me half of what other body shops proposed. Everyone was very polite, professional and upfront about the whole process. I will forever be a customer and send all my friends here for repairs.

Cassandra M

★★★★★

2 months ago

Everyone was super helpful. I appreciated all the updates provided throughout the process of the repairs, especially around the holidays. Everyone was great and patient while trying to get insurance on the phone.

Esteban Vazquez

★★★★★

3 months ago

The team was very polite and they were able to find a solution to my problem in a few days when the Ford dealership gave me the runaround for two years. This is the second car I’ve taken to Caliber Colision and I have always been satisfied. And they managed to do it under budget

erica chavez

★★★★★

5 months ago

Just want to thank Nikki for making sure my car was repaired back to its original beauty and she did just that with updates everyday and making sure my needs were met. I was shocked how fast I got my vehicle back and couldn't be more grateful. Highly recommend going to her she's the best estimator I've had.

Sal DeMasi

★★★★★

5 months ago

I was pretty nervous taking my vehicle to a body shop for repairs and truly didnt think someone would be able to get my vehicle back to looking brand new again. But Nikki exceeded my expectations. Recommend seeing her for your vehicles repairs I promise you she's the best in the business. Thank you again Nikki you are amazing!

AAFUEL Roadster

★★★★★

Edited 2 weeks ago

Repair work on my pickup was supervised by Niki, her attention to detail and her communication during the process is great. I recommend Caliber Collison and there agent Niki to anyone who is needing to get there vehicles repaired. Thanks Niki and Caliber for a job well done!!

William Walker

★☆☆☆☆

10 months ago

I have had work done at numerous Caliber locations in LA and OC area. Tried this location because I now live in Menifee. This Caliber does not do the same quality work that I am accustomed to from this corporate auto body repair place. Had multiple issues with the quality of the paint and repair work and also misalignment of the bumper, which they tried to blame on me and VERY light curb rash. Car was not QA’d before they released it to me. I came the first time and issues with paint on the bumper. After I picked it up the second time there are swirl marks in the paint. “Oh that’s an easy fix we just need 30-60 mins to get that done”. Well if that’s the case, someone should’ve taken the extra 30 mins to make sure the work was done correctly instead of making me come back to get it fixed a THIRD time. These photos are the current condition of the car. They still need to fix it CORRECTLY. Swirl marks everywhere they painted and misalignment of the front bumper.

Amy Penny

★★★★★

a month ago

I was satisfied with the experience. Communication was consistent, via email, text and sometimes phone calls. Also assisted with the rental car process. Oscar explained what repair was to be done and what was completed. He also showed me pictures of all the possible dents, scratches around the car when i turned it in for repair.

Miriam Vega

★★★★★

3 months ago

Caliber took care of repairing my vehicles needs in a better the promised time. The updates were amazing, my vehicle was ready before the expected time. They were all so courteous, the location was clean and they had a coffee bar, popcorn and fresh drinks while I waited. Nikki was above and beyond helpful. Ty all!

Lisa Erickson

★★★★★

2 months ago

Nikki & everyone at Caliber is awesome. The entire experience was flawless and I got my car back even quicker than expected. I appreciated their pickup and drop off with Enterprise - making everything super convenient.

steve ingle

★★★★★

4 months ago

Great service car was badly damaged. Looks like new now. Caliber collision kept us informed daily of the progress and it was finished a day early, reasonably priced. Great staff to work with

Mike Chong Perkinson

★★★★☆

a month ago

My previous experience in Dec of 2024 was stellar. This time not so much. I waited for nearly an hour without any communication other than that initiated by me. I had to leave for an appointment and so I left without talking to the technician. They did the exact same windshield replacement in my previous service and did a fabulous job. Thiw time the job was not fully completed when I picked up my car. The manager promptly responded and took care of me and finished the job. I'll give them 4 stars...2.5 to the technician for not being able to do what their last technician did and 5 stars to the manager for being so prompt and courteous.

Sona Callender

★★★★★

a month ago

Communication was on point. Customer service was courteous, professional, and efficient. Repair time was quick. Car was received before the promised time. Vehicle looks fantastic after being rear ended, and no issues since I have had Starina, my Subaru Croastrek, back.

Madeline Torrales

★★★★★

2 months ago

I would definitely recommend this shop to everyone. They handled the job as if it was their own car. Impeccable job. The gentleman that handled my car named "Oscar" was very knowledgeable. He took the time to explain in detail what needed to be done. He also kept me in the loop throughout the process. I did not need to worry. The process was done before the day promised. Thank you Caliber Collision for a job well done.