About Business
Big Brand Tire & Service is a highly-reputable Car Repair service provider based in Lake Elsinore, CA. Big Brand Tire & Service covers all facets of the Car Repair industry, with a focus on Tire shop, Auto air conditioning service, Auto repair shop. With over 484 reviews and an average rating of 4.7/5, Big Brand Tire & Service is a trusted name in the industry. Their presence in Lake Elsinore, CA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Heather Duncan
★★★★★
10 months ago
I came here today for the first time after seeing lots of other positive reviews . I can definitely say they hold up to everything I read . My car had been pulling pretty bad to the right but I work a lot so hadn’t had a lot or get it checked out, however Elizabeth got me in within an hour. While waiting for the car Elizabeth answered non stop calls in between helping customers and was always professional and knowledgeable in what she was assisting them with. After my car was done she took the time to explain my alignment issues with me. As soon as I drove away I could feel the difference in the car. I truly appreciate Elizabeth and all the staff there for getting my car taken care of today and maintaining such a pleasant atmosphere while waiting. I willl be coming back here again for my car needs and definitely recommend them .
Tony Duran
★★★★★
2 months ago
I thought i needed to replace my tires due to losing pressure on one. They checked it out and let me know it was a loose vavle stem. He replaced the stem and sent me on my way. Due to the honesty i will be buying my tires from them in. Few months when needed.
Sarah Cave
★★★★★
3 weeks ago
Great service! Very information in explaining thing to me. I was on a time crunch and they were able to squeeze me to. Very appreciative of the great service!
Jesse Soto
★★★★★
2 months ago
Liz and the fellas are amazing. I've had two incidents where we had road hazard issues close to closing time and they took care of us anyway. We've been long time customers and it's service like this that keeps us coming back.
Ricky Contreras
★★★★★
2 months ago
Liz was amazing very helpful and understanding of the situation. Her customer service was 5 🌟 . My experience at this location was a positive one and I will be returning to do more business with Liz. Thank you Liz for all your help.... PS we need more people like you Liz in management....
Brandon
★★★★★
2 months ago
Thank you to everyone there for helping me fix my car! About a month ago I went to the dealership to have my car fixed and they down right did a terrible job. But after taking my car to big brand tire, not only was Liz able to give me a slight discount, but they were also able to pinpoint all the problems with my car that the dealership somehow missed. Special thanks to the team at big brand tire and I highly recommend their services!
Tyson Stonehocker
★★★★★
5 months ago
There is a reason this business has so many 5-star reviews, their service is top-notch! I recently came in to have four new tires installed and was on a tight schedule. Ozzie made sure everything was done on time and handled the process smoothly from start to finish. Great experience overall. I’ll definitely be back!
Alex Griffiths
★★★★★
a month ago
The staff here went above and beyond for me on a Sunday as well as staying after closing time in order to be sure the work was done perfectly. From the office to the shop, all of the employees were great and the work was top notch! Definitely coming back.
Mandy McKenzie
★★★★★
a month ago
Super quick oil change! I love that they didn’t tell me 30 other things that I needed to get worked on like other places I go! They seemed very honest and friendly!
Phyllis Hofmeister
★★★★★
a month ago
We had a great experience at Big Brand Tire in Lake Elsinore. They were very responsive to our need to have the car inspected within a certain amount of time. The communication was amazing! Everything was explained to us in detail. We will definitely go back!
Christopher Raus
★★★★★
3 months ago
I've have a transmission issue fixed also had tires and alignment. They won't rip you off they help solve your issue and priced well and Liz is awsome so are all the other people I've dealt with. They stay true to thier time lime on service and always call you to let you know whats up wothbyoir vehicle. They even called me on my way home to ask how everything is feeling. I highly recommend them
Brenda Farfan
★★★★★
2 months ago
Big Brand Tiers & Service never disappoints. They are truly amazing and fair in pricing. Elizabeth is highly professional and holds the highest level of quality, customer service and transparency, explaining in detail and showing you what your car issues are. I’m truly grateful for them and I highly recommend this business to everyone. You will not be disappointed.
Willie Moore
★★★★★
a month ago
Truly a refreshing experience. Brought my car in for a second opinion from another repair service. They re-diagnoised the problem and saved me over 400 dollars. Knowledgeable, professional and trustworthy.
SUSIE TUTOR
★★★★★
a month ago
Ozzie was very nice and helpful. I wasn't there long and I didn't have to pay for my service (nail in tire) which was a huge surprise for me. I'm always being charged for something from other places. I will definitely come back!
Danny Fletcher
★★★★★
a month ago
I recently went in to get my oil changed and the staff was very professional! Ozzie gave me a time estimate on when it would be complete instead of a vague “we’ll finish it up as soon as we can” and even showed me the breakdown on what I would expect to pay before beginning the work. Once the work was finished Elizabeth told me what came of the inspection so I would be aware of what would need to be done in the future. They both were very knowledgeable and she provided me a quote and a source on the tire I would need eventually. Overall I was very impressed with the business and its associates and will be returning for future work!
Jordan Brand
★★★★★
3 weeks ago
Called same day for an alignment service on my lifted 4 runner (not a big lift, just enough to clear 33s), service was quick and friendly. Gave me recommendations on tires, brakes and treadware without pushing to make an appointment immediately. Very knowledgeable, highly recommend
Troy Graham
★★★★★
2 months ago
The folks at Big Brand Tire always take really good care of my vehicles. Their customer service is above reproach. Very communicative. I highly recommend them.
Steven Foote
★★★★★
a month ago
Great experience as always. Liz put me in some great tires and took care of me with an alignment. My car drives like new and super quiet. I very happy with my experience and visit to big brand tires!
Casey Engel
★★★★★
a month ago
Ordered the tires i wanted over the phone and set up an appointment. Dropped it off and they took care of everything. Good tire shop. Ozzy did a awesome job
Jose Lopez
★★★★★
a month ago
Great service! The only reason I keep coming back is because of Liz’s outstanding customer service. She always goes above and beyond to find me the best deals without breaking the bank. I’m so impressed by her knowledge of car parts and her recommendations to help extend my car’s lifespan. I also can’t forget the technicians who work on my cars — they do an excellent job every time. I never have to go back because of an error. Highly recommend!
