Caliber Collision

Chris James

★★★★★

3 weeks ago

I brought my 2025 E53 AMG in after someone hit it, which was already frustrating on a brand-new car. From the moment I arrived, the team made the entire experience seamless. They handled everything professionally and kept the process moving quickly. Jay was exceptional he kept me informed every step of the way and made sure the car was taken care of properly. It’s rare to find this level of service and attention to detail. I couldn’t be happier with how everything was handled and would absolutely recommend them.

Franky Hasibuan

★★★★★

3 weeks ago

I took my Audi RS5 to Caliber for a dent repair after an object damaged my front bumper in the freeway. This place was highly recommended from a couple car professionals whom I consulted first when the damage occurred, as I learned from the repair of my other vehicle that not all body shops are necessarily certified to repair luxury automobiles. The whole team was professional and friendly from the start as they kept me up to date on the repairs. Jay, especially, communicated either by text or emails, but when I called he was still willing to talk. I appreciated he gave me options for the PPF replacement before just selecting one for me. This allowed me to do some research into the brands offered and which of the brands was the closest to my original PPF. Would highly recommend this shop.

kimberly miell

★★★★★

2 months ago

Caliber did a fantastic job repairing my car after a collision. Jay was fantastic- very courteous & professional. He kept me updated throughout the process. The vehicle was done on time and looks brand new. I’m thrilled with the work they did. I would definitely recommend Caliber, and be sure to ask for Jay!

amanda quintanilla

★☆☆☆☆

4 months ago

Horrible experience! I took my car to the shop off Indiana and Arlington in Riverside, CA. DO NOT GO TO THIS SHOP!!! My car was in the shop for almost a month and more damaged when returned. I found missing parts taken off my car and never replaced, they ruined my paint on my trunk, and did not do an alignment on my car when it needed one.

Fundabz

★★★★★

2 months ago

Service was amazing! Jay kept me updated throughout the entire process, and informed me of any changes on the portion of the repair I was paying for, and how the situation with my insurance company was unfolding. The car ended up coming out absolutely perfect! Would never know it has been an accident. Would recommend this shop for any collision repairs. Even if you have a crazy paint job they can get it back to immaculate condition!

Deserhae Arnett

★★★★★

a month ago

Fast, efficient and works well with insurance. Having Enterprise on-site to pick up and drop off rentals is extremely convenient and appreciated. Enterprise just needs to fo a better job at adequate staffing.

Ashley Chandler

★★★★★

2 months ago

I am very happy with the service and work I received at Caliber Collision. My car was completed prior to the estimated finish date. My service Tech was in communication with me the entire process and they handled everything directly with my insurance. I couldn’t have asked for a better experience! Thank you.

autumn white

★★★★★

5 months ago

Caliber collision had amazing customer service and was very fast with the repairs on my car. Since I drive a foreign car, I did not think they would be able to get the parts that were needed or match the custom paint, but they proved me wrong. The paint was a perfect match! Rick was a representative that assisted me through the whole process. He was very thorough and informative on a daily basis of the repairs that were being completed. The car was done four days earlier than expected, and I was happy with the overall appearance. My car looks brand new! Not to mention, they do have an enterprise on site so I was able to get into a rental right after inspection. It was very convenient. Thank you again to Rick for making this process stress-free and quick.

Sandi McElroy

★★★★★

2 months ago

Great service! From the start, Edgar made me feel at ease. He listened to all my concerns and then shared the information I needed to know about the process. Definitely earned 10/10 points!

Kathy Gagliano-Bolyanatz

★★★★★

4 months ago

I tell you...those pylons just JUMPED right out of NOWHERE! Needed body work on the ENTIRE right side of our Toyota; dents, dings, scrapes bumper to bumper, and both right side doors had to be realigned to close properly. The team at Caliber Collision on Indiana were EXCELLENT from start to finish! We dealt with JAY, who was cheerful, kind and funny. He even said he was glad that no one was hurt when I booked the appt. for the repairs. They did a perfect job, and our car was ready several days early as well. Wish I had taken the "before" pictures, but now our car is pristine once again. The staff are very friendly, helpful and HONEST; price was fair, in fact a little bit less than our other estimate. They are a "select service" body repair shop with State Farm, which means that their repairs are guaranteed! If you need repairs or body work this is the best place to go.

amelia

★★★★★

5 months ago

I had a great experience at this auto body shop. I came in to have the side mirror on my 2024 Chevy Colorado replaced, and the service was excellent from start to finish. Edgar in particular deserves a big thank you — he was professional, friendly, and got everything taken care of much faster than I expected. The quality of the replacement was top-notch, and the mirror looks and works perfectly. The shop itself was clean, organized, and the staff made the whole process smooth and stress-free. Pricing was also very fair for the level of service provided. I highly recommend this shop if you’re looking for reliable, efficient, and professional auto body work. Thanks again to Edgar and the team for making what could have been a hassle into such a positive experience.

Peter Villalon

★★★★☆

3 months ago

Took our car in and got it back looking new. No issues on how the car looks but we had too many ETA completions dates moved. We had a car loaned for a week as the original ETA, then moved 4 days out, then another day amd then another day. I get it sometimes part delivery is out of your control but there should be better management service to ensure you give the most accurate date as it disrupts your customers planning.

Dave Robles

★★★★★

6 months ago

I had an AMAZING experience with Caliber Collision in Riverside, Ca, having my 2018 Ford F-150 front body repaired. The ladies at the reception desk were very courteous and professional both at drop off and pick up. Manny, my customer service contact was also 110% courteous and professional throughout the whole process: honest about the repair time with a clear explanation about variables which could extend it but staying optimistic about possibly getting it done early. Manny kept me updated about the progress just the right number of times and never gave me a false promise. Imagine how thrilled I was when he called me two weeks EARLY to come pick up my truck. It looked brand new, and they even cleaned the inside! Thank you, Manny and the excellent artisans at Caliber Collision!

Tracey Simmons

★★★★★

a month ago

I have received service from the LAX as well as the Riverside locations for 2 cars. They have excellent customer service skills. Very satisfied with the service received on both occasions.

J S

★★☆☆☆

3 months ago

All in they've had my vehicle for an entire month and the communication has been severely subpar. The quality of the body work was great, but unfortunately the electrical malfunction that went undiscovered by them required me to bring it back for re-work. I went nearly a full week without hearing anything at all on a re-work electrical issue that was initially hoped to take "a few hours." And almost all the updates I have received were initiated by me asking, rather than volunteered. And in those updates that have been provided, details are very vague, without any next steps or details on what was tried or what the service advisor hopes to do next. I wish I could say I've had the same experience as some of the 5-star reviewers on here but unfortunately that's not the case.

Shawn Karimkhani

★★★★★

5 months ago

This is sadly, my second accident this year, and I’ve taken my car twice to caliber collision. They are amazing, Rick was my point of contact, and he was very informative and awesome to deal with both times! Wonderful job done on my car, I do recommend above anybody else!

Michael Smith

★★★★★

7 months ago

Absolute classic operation! Had my Lexus repaired , and the work was excellent! From the time my insurance rep was in contact with Caliber, the process began. Service appointment covered estimated costs and timeline. Business offers a clean comfortable reception area and an Enterprise rental office on the property. Staff were amazing…polite, helpful, knowledgeable and attentive. Repair work was excellent! Could not have been better from my vehicle ownership standpoint . My thanks to all members involved !MS