California Auto Repair

Fernando Villanueva

★★★★★

2 months ago

Professional + fast or same-day if possible service on multiple make vehicles I have owned since 2012. Your replaced parts are shown/explained how they failed. Parts + Labor are clearly itemized. Very fair price for quality service. Worth every penny. Notices of policy are clearly shown on office before you surrender your vehicle. If you cannot be reached on your cell, a text message notice will be sent. This is very convenient as my phone is on silent during work hours.

Christopher Guidry

★☆☆☆☆

2 years ago

Worst mechanic shop ever! To whoever reading this post. DO NOT, I repeat, DO NOT bring your car here. Just like most of the other reviews have said, the receptionist the owners wife is very rude. They don’t do what they say they will do. I had my car there for nearly two months waiting on parts from what they said. My car is a classic so I understood it might take a little longer to get the parts in but 2 months! When I went to get my car they refused to give me my key or the money I gave up front for the parts. I could not understand why and the receptionist threatened to charge me storage fees because I asked for my money back. On top of that I ask that they put my car behind the gate at night because it’s a restored classic and would be costly to repair if something happened to it. they told me that they would park the car in their garage. When I would drive by the shop they had my car sitting literally on the road for days. So close that it could easily have gotten hit. That’s what prompted me to come pick up my vehicle. Worst experience ever.

jay

★☆☆☆☆

Edited 10 months ago

the receptionist was very rude. asked a simple question about what was wrong with my car and she completely blew me off. not to mention, the next day she called me angry for keeping my car at the shop when they said themselves they would begin to work on it. never again. i would also like to add that i tried to call them multiple times to let them know about my money status. i have the call receipts on my phone to prove it. i never got a call back until they wanted to call me, angry that i didn’t call them when i had been trying over the course of days to reach them without a response. i couldn’t let them know about the status of the money because they would not return my calls. i was not pleased with the service, which is sad because the mechanics that helped me in person were very friendly and helped me fast. UPDATE: It is so insane and unprofessional that they are trying to gaslight me in this reply and make it seem like I went days without calling when I made several attempts just for no response. The fact that there are other reviews that are basically saying the same thing as I am should tell you all that you need to know. Take your business elsewhere if you value integrity and professionalism because you won't get that here. Very shocked that they are still in business As you can now see, I'm being accused of something I didn't even do all because I updated my review. That's what this business does. On every review they deflect and respond with excuses and lies. I would never do myself the disservice of ever contacting this business ever again, let alone call with insults. I don't know who they were just speaking to, but if they went through anything like what several of the people who have left reviews here have, I completely understand why they would call them in that manner. It seems like this business cares more about deflecting in reviews than they do about providing good quality service so if that's what you're looking for, this is the perfect place!