Canales auto deals

Jesse Diaz

★☆☆☆☆

a year ago

Terrible place of business. I put a down payment on a car and was happy with finally financing my first car, little did I know I got one big fat lemon. Nearly $4,000 in repairs need to be made, and were any of these issues discussed before hand? No, the only “reason” they sold me the car so cheap was “because of a little rust on the hood” not the fact that nearly every part of the vehicle is at the end of its life time. Then they have the gall to say it’s my fault for not bringing someone to check out the car that they sold me!! All they can do is give me a refund with 1/3 store credit, drop the price a bit or just tow the car away. Hearing all of this, I felt defeated. I lost months of hard earned money to these thieves who care only about the money they’re stealing from you. So don’t be like me! Get a mechanic to check out a car with you, or be wiser and don't support this business.

Jason Rittenhouse

★★★★★

a year ago

This morning I brought my daughter here to look at and possibly purchase a car. We were welcomed with friendly smiles and they helped us out with anything we asked. My daughter ended up purchasing a Honda Accord and they made the entire process very easy for us. They are honest and friendly and I recommend these guys to anyone looking to purchase a vehicle!

Jeremy Dunn

★★★★★

6 years ago

We purchased a Volvo over a year ago which was a great experience. Over a year passes and my wife broke down with my car (not the one they sold us) in Galveston. As we did not know anyone there we called Canales Auto for advice on who could help her. Eloy from Canales drove to her and got her to a place to get it fixed. I can not express how grateful we are of Eloy @ Canales and his team. To help out my stranded wife was amazing. I am a customer for life. Never had I ever had someone go out of their way that much for zero profit. If he does not have what you are looking for let him know as he can find it too.

Philip Koziol

★★★★★

5 years ago

Small dealership with friendly service. Found a vehicle I had been searching for in excellent shape there. Made a very reasonable cash offer and the haggling very minimal. Eloy was very honest an upfront about everything. Do your research on the vehicle you want know what your willing to pay, and the car buying experience will always be easier. I would recommend giving them a look.

Jacob Friedline

★★★★★

2 years ago

My mom needed to replace her old car, and Canales was the first & only used car dealer we went to. The family knows how to run a business; they are friendly & knowledgeable & will answer any questions about the cars that are available. I highly recommend Canales Auto Deals to anyone in Galveston or the mainland looking for a good used car for a reasonable price.

Judy Payne

★★★★★

6 months ago

VERY GOOD. LOVE IT WHEN YOU KNOW A GUY LOVES HIS JOB AND IS VERY METICULOUS.

Kat Vela

★☆☆☆☆

Edited a year ago

Don’t be fooled by the reviews… they pay their friends to give good reviews to have the bad ones hidden. Got a car from here and it started to brake down in the lot as I was driving it off and was told it was normal to just put it on neutral to start it... turned off in the middle of a busy intersection with my niece and nephew in the car. It’s been almost 6 years since this happened and I gave the car back hours after I had driven off the lot to only get half my deposit back, since then I have met soooo many people who have had problems and have gotten screwed over by them. As a car sales person who is now 25 that has worked at actual big named dealerships and has learned the industry.. looking back at my 19 year old self I would have never trusted them and I’ve gotten customers coming from them talking about how poorly they are treated or they sold them a lemon.

Shawna Macintyre

★★★★★

2 years ago

Roman was great! he answered all our questions, and even let us take the to our mechanic before signing the papers. I will definitely recommend them to family and friends.

Sea Horse

★☆☆☆☆

a year ago

Don't waste your time or money!There are better used car dealers.Ok!I will edit my review.You own both companies and have managers at each.You also recommended them and now i know why!You wouldnt even talk to me,you had the managers do it.You hid behind the phone and had them do your dirty work! Fact still stands as to what happened and everyone who see this will know how you operate.

Eladio Herrera

★★★★★

4 years ago

Bought a nissan versa cash car from this place. The car is good with some details, as any 12 year old car, what I love about Eloy and his family is their customers skills, like they genuinely care. Eloy told me every single detail about the car, and offer arrangements for further mechanic issues. This is the owner of the dealer, selling me s 3 thousand dollars car without taking his phonecalls, this, made me feel important. The best thing about this buy and why do I consider this the best transaction I've ever done? Timing. Was in and out in less than an hour. Again, it took me less than 1 hour to get out of that place in a car that I've been driving for a couple of months now and has given me no issue whatsoever, 35 miles per gallon baby, my honda valkyrie gives me 20! Last. Eloy even drove the car to my place to drop off my motorcycle. Even some freaking family members don't do that 😂😂. Thank you lots Canales family. Best place ever

Alfonso Flores

★★★★★

4 years ago

Very good service! Found a vehicle I had been looking for in excellent condition. Very reasonable prices. Eloy was honest and upfront about everything. I recommend giving them a look.

Aldo Morales

★★★★★

a year ago

Great Experience! They are very friendly and have a great selection of vehicles.

Jessi Jimenez

★★★★★

Edited a year ago

Roman did a great job getting us finance

Mike Honcho

★☆☆☆☆

Edited 5 years ago

Very short with me. Not friendly. Spoke with a young lady telling me one thing the the gentleman told me the total opposite. He was pretty rude. And I had money to drive off that day. It’s okay went to Ventura up the road and got a killer deal.

Jafet Rosales

★★★★★

2 years ago

Best affordable dealership in Galveston, hands down.Really friendly and honest people, I bought 2 cars from there and never had any problems.

Shelley Clark

★☆☆☆☆

4 years ago

Car sharks! Beware of this place! They get your initial money and then won’t work with you at all. Very unprofessional and poorly run business. Car didn’t run that well either after a few weeks. They sell lemons. Do not go here.

Jessica Logan

★★★★★

2 years ago

These people are excellent, young people with a lot of enthusiasm and knowledge of cars, they also offer services of all kinds in terms of cars.