About Business
Car-X Tire & Auto is a leading Car Repair specialist serving the Cincinnati, OH, Cincinnati area. They provide a wide variety of solutions, including Auto repair shop, Auto air conditioning service, Auto electrical service, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 159 verified reviews, their reputation precedes them. As a locally-owned business in Cincinnati, OH, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Cincinnati, OH.
Google Reviews
Victoria Shannon
★★★★★
7 months ago
I can’t recommend this shop highly enough. The entire team is professional, efficient, and most importantly, honest. They quickly diagnosed the issue with my car and explained everything clearly without any pressure or upselling. They completed the repair the same day and had me back on the road faster than I expected. On top of that, they treated me with genuine respect, acknowledging that car repairs are a big expense and giving me the space to make decisions at my own pace. It’s rare to find a shop that combines excellent workmanship with integrity, but this one does exactly that. I’ll continue to bring my car here and highly recommend them to anyone looking for trustworthy service.
David Womeldorph
★★★★★
5 months ago
The mechanics are very pleasant. Know what they're doing and they are very reasonably priced. We'll be recommending this place to all my family members
Christine Cross
★★★★★
9 months ago
I got great customer service today. I came in thinking I needed an alignment ($130) because my new-to-me car that I'm about to drive home to Canada was pulling to the left. They test drove the car to confirm it was pulling left, checked things out under the car to make sure nothing was wrong, realized the directional tires on the front had been switched at some point, put them on the correct sides, and drove it again to discover it was now pulling to the right, meaning the tire was the problem. Knowing I wasn't quite ready to replace all four tires, they suggested rotating the rear tires to the front. So they put in a fairly significant amount of time diagnosing the problem in order to recommend that the best option for me was the one that only cost $20. If I lived here I would definitely trust them with any future car needs.
Patrick Sanders
★★★★★
a year ago
I highly recommend this auto shop to everyone! They have been my family's go-to for over 20 years. We do not trust any other shop with our cars. Car-X has the most experienced and helpful team in the area, and they can spot problems with a vehicle before they become serious. Chris and the other mechanics at Car-X are super knowledgeable and willing to take the time to explain everything in layman's terms. Friendly service, fast turn around, and fair prices - what more could you ask for?
Chelsey Roberts
★★★★★
9 months ago
Mike and his team immediately got us in as I was fearful of Scary Noise the car was making. I appreciate so much their promptness and caring in quickly diagnosing and fixing our shocks.
Gage Woolley
★★★★★
a year ago
Called at 7:55 am (before they opened technically) to see if they could get me in to check my tire pressure after the light came on and they said yes. Got here at 8:30 am and was out the door in 15 minutes after they fixed my tire that quick. Highly recommend.
Angela Rolph
★★★★★
Edited 6 years ago
This Car-X is awesome. Mike and Chris are both very nice and honest. Today was my first time dealing with Mike, but it was a great experience. He explained things in a way I could understand and made sure I was satisfied with the work his men were doing. I took my car to them to have them test drive it. Once they figured out the issue, they had it fixed within a couple hours. I was very impressed! I will definitely be back. Thanks for taking such good care of me :)
Jeremiah Baumgartner
★★★★★
2 years ago
Brought in a new purchase to Beechmont store that I knew needed some work. I was a bit overwhelmed when I discovered the amount of work the van needed. The Manager Chris Burkhardt was quick, thorough, polite and professional. Between him and Ben (who worked on my van) they were both able to help me prioritize what I needed to have done now as opposed to what could wait until my budget allowed to keep my safe and able to use the work vehicle. Ben also offered advice on some additional ways to go. Was very much appreciated. They earned my trust.
T Smith
★★★★★
5 years ago
This location has always provided great customer service. I visited Anderson's Car X numerous times within the past 3 years and must note that I always leave satisfied without any hesitation of feeling like I have been ripped off. I usually don't make time to post reviews, but this day of service has prompt me to do so. On this visit I was extremely satisfied with Chris's approach and suggestion regarding the drop off and pick up of my vehicle. In other words, they provided me with a courtesy ride home. Chris and the tech member were polite, patient and very understanding to my concerns and needs. Also, Car X prices and savings offers are the BEST compared to the surrounding competitors. They will continue to get my business. Thanks Chris for the great service!
Jeff Mente
★★★★★
4 years ago
First time customer and will be using this specific location for all of mine and my wife's car service needs from here on out. Manager and all employees are top notch. While competitors under quoted me and gave me the run around with scheduling service, Carx in Anderson was able to get me in and out under 2 hours for rotors and brakes for a better price on the same day! I am happy to have found a service center that I can trust and have confidence in them to get the job done quickly, correctly, and at a competitive/cheaper price. Thanks Chris and crew!!
Arthur Hurlburt
★★★★★
4 years ago
I would live to complain about this place because I needed breaks done and NO ONE likes having their car repaired. But these guys were great. Very quick service, even when I told them that I really wasn't in a hurry. They got me out in just over an hour. I thought that their prices were reasonable and my car stops now without making a horrendous sound. We'll done car-x.
Vicky Shannon
★★★★★
3 years ago
I went in this morning to get my brakes changed. Mike and the rest of the crew were very friendly, helpful, and they got my car done in less than 30 minutes! This CarX is awesome and I will go to them again in the near future.
Jon Blum
★★★★★
4 years ago
This location was great. A specialty bolt for my brake caliper on a Honda Odyssey was missing. Stopped in and they told me about the specialty part that could take some time to get. Then a nice technician said he would check his spare parts bucket and had me back on the road with a replacement part in about 12 minutes. Highly recommend.
glenda leary
★★★★★
8 years ago
Excellent customer service. Very knowledgeable. Best price for full synthetic oil changes I can find in the area. Honest mechanics. When I ask them if my husband could do the job himself and/or for less and with the tools he has, they let me know. They have never steered me wrong. They go the extra mile too. One time I had a rattle sound under the car and took it in and it was a loose heat shield. They installed new brackets, etc. at no charge. Have been going to the location on Asbury for years and will continue doing so. Highly recommend for 1) ease of getting an appt 2) price for oil changes 3) excellent customer service 4) honesty and 5) going the extra mile.
Matt Guzowski
★★★★
☆
4 years ago
The service here was great. Made an appointment on Car-X website that proved to be totally useless. I mentioned this to Chris had he made accommodations to service my car. He did this so that everything went well. Thank You Chris and all the people at this location. A big thumbs down to Car-X corporate for a website that lies and so much of the burden on the local stores to cover their short comings.
Chris Noneyabiz
★
☆☆☆☆
Edited 6 years ago
HORRIBLE EXPERIENCE The manager Chris just totally ripped me off! I was charged $430 and they did NOTHING to fix my issue which was overheating. When I told the manager my car was still overheating I was told to bring it back in at no charge. Miraculously they found the problem the second time and it was going to be ANOTHER charge of 350 dollars. VERY SHADY. Do not give them your business unless you have money to burn. Will be notifying their corporate office and everyone else I know what they did to me. I've heard stories about Car X before but I didn't believe it until it happened to me. The owner should be ashamed that this is what they are doing to honest people! I am disgusted!
Patrick Cincinnati
★★★★★
7 years ago
These guys and the manager are terrific. Won't do any unnecessary work. Took my Mercedes for brakes, said only the front needs done, back ones good for 10k+. Then took my Hyundai for brakes due to some noise, they said brakes are good, no charge. Wow! I'll come back again and again!
John Campbell
★★★★★
7 years ago
Best auto service shop on Beechmont Ave. Chris is awesome!! They are friendly and helpful and totally willing to work with you to ensure your car is operating reliably and safely but keeping the costs reasonable. I have taken several different makes and models to them for many years and always had a good experience.
Bernadette Long
★★★★★
5 years ago
Great customer service. Chris, the manager, runs this business as all business should be run. Very accommodating and helpful. They were as accommodating and pleasant as they have been on the other occasions I have been there. I trust them with my car. If you need your car serviced, give them a try.
Drew Byrd
★★★★★
4 years ago
professional, honest and informative. They will explain what they are doing and break it all down. Very reliable garage. I’ve come here for years but only wrote this review because the customer service exceeded my expectation. Very happy.
