Car-X Tire & Auto

Jeff McConnell

★★★★★

a month ago

So we came to green bay for the weekend. We are out of town. And our wheel bearing decided to go out. We called a could places to see if we can get in. One place said they can't do it. The other place said they can do it but between appointments and we would wait all day. We'll called these guys up and said if we get it there by 11 it can be done. Well we got there at 1045 and by 1145 we were on the road. I would recommend these guys anytime. And the main guy there was awesome. Showed us some other issues with our vehicle. Would definitely go there again.

Erion Omeri

★★★☆☆

4 months ago

Overall disappointed. They seemed, non trustworthy. I would not want to go back there and I would not recommend them. I walked away feeling ripped off. It is hard to find a decent mechanic shop in Green Bay, Car-X is not good. I walked in needing breaks in the front of my sedan and while taking down the wheels it seemed to me like they crushed the caliper as they took it apart and said this is how it was. I walked in the back of the shop and noticed it appeared very likely to be to freshly damaged, crushed with a hammer, piston compression tool, a chisel, or who knows what, on a corner, with small pieces still sitting there. The way it looked it would not have not hung around a block if I were driving like that, with breaks pads vibrating and gripping the a fast moving disk. The small pieces had no rust, they were completely clean as if it just broke. That car does not get a lot of use, let alone abuse to have a break like that. I was calm but did not believe their story and they were confrontational about it. At one point they told me to go a complain to corporate if I wanted, what are you going to do. I was stuck with a damaged car in worse condition than I drove in and because they now told me that the car will not drive like that, I was forced to pay for replacing the newly damaged parts. Improvement suggestion: 1) Own your mistakes 2) Be more cordial to customers

Cameron Kennedy

★★★★★

3 months ago

Wonderful people and waiting room, amazing service! Antonio is a great guy, super helpful and very personable. He helped me out tremendously with my tires when I thought they were seriously screwed but he gave me affordable options with a smile!

Austin Sanders

★★★★★

4 months ago

Super friendly staff has helped me multiple times and the place is always clean. Went in for a flat tire expecting to pay alot. They found out the problem was an easy fix on my current one and fixed it for me for free. That's twice they have saved me from being over charge for something that is simple. I got there earlier then my appointment and they were already getting prepared to work on it so I was out of there in about 15 minutes.

Rachael Trimble

★★★★★

2 months ago

Antonio was amazing to work with. You can tell he really cares about his customers and their vehicles and not just trying to get people in for their money. He was honest about our repairs and guided us with suggestions.

cody vanhosen

★★★★★

a month ago

I had my car towed to car x earlier today. I thought I was having issues with my starter. As, I had already checked my battery. They looked my car over checked the alternator, water pump, and the battery. Nothing was wrong with any of those things. Come to find out was an issue with my keyfob transponder not responding with my car. I have gone to Car X for the last several year's and honestly would not bring my car anywhere else. I have had things damaged on my car by competing auto shops the past . I have always been treated fairly and well by every employee that has worked there. I trust them with my car and my family's cars.

Tim Sailer

★★★★★

8 months ago

I had another shop work on my truck. They weren't such a good shop. They had to take my gas tank off to fix something. A few days later I was doing errands and I heard scraping under my truck and I thought at my brakes went out so I called Car-X. They got me in right away. I drove 5 miles to get there. They put it up on the hoist and the gas tank was hanging down one of the bolts was missing from the strap that held it up. They put a new bolt in it right away. I wanted to pay them my bill and they did not even charge me. This is the most amazing thing I've ever experienced. What could have been a disaster was prevented by people who are on their game. And they're good people too.

John H

★★★★★

6 months ago

Had another fantastic experience at Car-X in Ashwaubenon today when I brought in my truck for an oil change. I mentioned needing tires in about 3 months and Antonio went out of his way to help me — offering multiple options at various prices so I could make the best selection for me. He and Shaun have always made me feel like my business is important to them, and have done high quality work at a very competitive price every time. I won’t go anywhere else in Green Bay for work in my vehicles if Car-X offers the service.

Hannah Neece

★★★★★

2 months ago

These people are so great. I brought my problematic Kia in this past week and not only did they get to it super quickly and efficiently, they helped me understand the problem and point me in the right direction when a different problem came up that is ultimately out of our hands. We’ve now taken both our vehicles here and we consider ourselves loyal customers. It really makes a difference when the people working here are thoughtful, funny, and kind. The world can be such a cruel place and everyone is fighting their own battles. So when something goes wrong with your vehicle it can be so stressful. These people get that and they really seem like they want to help. We’re glad for that. Thank you!

Cameron Barton

★★★★★

3 weeks ago

The employees at the Ashwaubenon CarX are straightforward, fair, helpful, professional - everything you want in a place to get your vehicle serviced. I’ve been going there for many years for everything my car needs.

Mitch Uhlig

★★★★★

9 months ago

**Tire Repair Review – Quick, Honest, Efficient** Stopped in with a slow leak. Staff quickly diagnosed a nail in the tread. No upsell, just straightforward advice: patch or plug. I chose the patch—\\$25, done in under 30 minutes. Friendly, no fuss, and the repair held up well over weeks of driving. Clean shop, honest service. Would return. ⭐️⭐️⭐️⭐️⭐️

Aleesha Montoya

★★★★★

5 months ago

We were traveling to Green Bay for an NFL game, and 45 miles before arrival our ‘21 SUV’s check engine light came on and the car was struggling. Antonio was the only place open on a Saturday, got the car right in, and evaluated the problem quickly. He kept me updated with calls all evening, and explained things really well for someone who is not car savvy. We were able to pick up the car the next day, he provided guidance on what to do on the 8 hour drive home, and was FANTASTIC. I would highly recommend this facility for anyone in need!!

Tim Jach

★★★★★

7 months ago

Shaun the manager and his mechanic Mike were awesome. Great service, professional, knowledgeable, and quick. Both times I needed work done on my Dodge Dart and they were able to help me out right away that same day. I feel good knowing they get me back on the road safely, and without breaking the bank. If you need any service work done I would highly recommend him and his team.

Tom Albee

★★★★★

Edited 6 months ago

Great Service can still be found. I was traveling through Green Bay and had an automotive emergency 100 miles from home. I found myself with a check engine light on and a pool of oil under the car. A disabled car, a long way from home, fearing the worst on a Saturday afternoon. After getting towed to their shop, they immediately engaged in diagnosing and identifying the problem. Shaun and his techs quickly got the car on a lift and dug in to find that the drain plug had loosened and fallen out. They quickly reinstalled the plug, refilled the oil, completed a full inspection and cleaned the vehicle of the residual oil to the best of their ability. They received a towed vehicle and in less then an hour, they diagnosed, repaired, cleaned and had me ready to complete my trip. They quickly turned the fear of a potentially expense and time consuming repair into a simple and quick fix and they treated it as their top priority. Their great service allowed me to get home in time to keep a anniversary dinner reservation with my wife that night. I recommend them for their quick action and professionalism.

Dan Theisen

★★★★★

3 months ago

I am an Uber and lyft driver so I pur a loy of wear on my van. I recently realized my brakes were grinding. I showed up unannounced and they were able to get my brakes fixed on the spot. Excellent customer service and quick reliable service

DJ Abracadabra A.K.A Abby

★★★★★

Edited 4 months ago

The team here at Car X is so honest, and always does the absolute best job of taking care of any issues you could have with your vehicle. As well as preventative maintenance. And you'll get an awesome mechanic friend forever because the gentlemen here are so phenomenal, they treat every customer like they are the most important one they've ever had. I would trust these guys a million times over, and I plan to! Update: it's been almost a year, and I STILL won't take my car anywhere else! These guys are the most honest, caring, wonderful team you could ever meet.

Courtney Spofford

★★★★★

5 months ago

Everytime my car needs a repair, I trust CarRx in Ashwaubenon, service is amazing! From scheduling an appointment to the customer service and auto service, would recommend anyone to get your car serviced here, Antonio was very thorough and helpful! Thank You car rx Ashwaubenon!