CardinaleWay Hyundai of El Monte

Sina Sosa

★★★★★

3 months ago

This place is phenomenal. I made a long drive specifically because other locations haven’t shown me the respect or timeliness when I would take my car in. From the moment I arrived, I was greeted with a big smile by one of the service associates, Kevin, who provided outstanding customer service throughout my visit. Because of the professionalism and care shown, I will definitely continue doing business at this location. Thank you again, Kevin, and CardinaleWay Hyundai of El Monte!

Daniel Lopez

★★★☆☆

a month ago

I had a great expierence with Natalia! Shes very attentive and very detail oriented about the new cars that recently came out very knowledgeable. She helped me out getting a car not to long ago so I wanted to make a review that everything is going great! One detail i noticed though when i went to go get my car serviced was that there was a receptionist in the front who was extremely rude and doesn’t say hello to the customers coming in at all and did not tell me anything either. Im not sure what her name was but this was yesterday Feb 25th I believe. You guys should invest with a new person.

Marcus Datwyler

★★★★★

4 months ago

Received amazing service at CardinaleWay Hyundai of El Monte. The team ensured that we were comfortable and confident in our purchase from the moment we arrived. Pricing was competitive but service and the way we were treated was unmatched. We love our new Hyundai Santa Fe.

Jessica Valdez

★★★★★

a month ago

Natalia was awesome to work with! She really knows her stuff and made the whole process easy and stress-free. Super helpful, professional, and confident in what she does. You can tell she’s great at her job. Highly recommend her!

Kamala Lane

★★★★★

3 weeks ago

My experience was pleasant. My car was being serviced while I waited. There is a lounge area with wi-fi , seating, and some high tables if you need to use your laptop and work while you wait. Staff is friendly and after running diagnostics on your car, they break the assessment down for you as to what was found and the cost.

Rob Gorcik

★★★★★

3 weeks ago

Ricardo was a great CardinaleWay Hyundai representative who helped me out. They recently refurbished their waiting area, (they just had a trailer before). When they competed their cars checkup, they we’rent pushy, they didn’t try to sell any extra services as urgent or anything like that, which I appreciate. Highly recommend.

Karl Lindborg

★★★★★

3 months ago

We want to share how extremely pleased we are with CardinalWay Hyundai of El Monte. Manager Juan and Nicolas Assof, Senior Product Specialist were extremely helpful with providing us with details on our new 2024 Tucson PHEV Limited vehicle. We inquired from our home in SW Colorado on Wednesday and Juan was very thorough with providing us with the specs and relevant details we needed to feel comfortable with traveling to El Monte on the weekend to test drive the vehicle. We flew in on Saturday and were greeted by Nicolas and Juan who continued to be very attentive as we gathered more information and test drove the vehicle. Nick provided us with a detailed walkthrough of the vehicle explaining all the features and after driving the vehicle we decided to proceed with purchasing it. Our drive back to Colorado was comfortable and we feel that the folks at CardinaleWay Hyundai of El Monte treated us with respect and dignity. The experience was actually very fun for us and Nicolas and Juan’s friendliness was greatly appreciated.

Aaron Akamine

★★★★★

3 months ago

Probably the easiest car buying experience I’ve ever had. Nelson really took care of me and kept me updated on the wait time. Never thought I’d drive a Hyundai but here I am loving it! Thanks Nelson!!

Ben S

★★★★★

2 months ago

I had a great experience by Mr. Joao who helped me at where in front of maintenance service. His kindness and service made me not feel too much wait. Great service and clean waiting area this place has.

Steven Jung

★★★★★

3 months ago

My experience at Hyundai El Monte was nothing short of exceptional. From start to finish, the level of service, expertise, and professionalism exceeded my expectations. A special thank-you to Carlos Batz, who truly made the experience stand out. Carlos treated me not just like a customer, but like a friend—while still maintaining the highest standards of respect, professionalism, and care. He was knowledgeable, patient, transparent, and genuinely invested in making sure I felt confident and comfortable every step of the way. It’s rare to find someone who can balance being friendly and personable while also delivering top-tier professional service, but Carlos does exactly that. Because of him, what could have been a stressful process turned into a smooth, positive, and even enjoyable experience. If you’re looking for a dealership that values people and service, Hyundai El Monte is the place—and if you get the chance to work with Carlos Batz, you’re in great hands. Highly recommended!

Rafael Noble

★★★★★

3 weeks ago

Well, I’ve had Hyundais for the last 12 1/2 years (a Sonata for 10 years and a Elantra for the last 2+) and my local dealer closed abruptly, so I had to go to another Hyundai dealer for scheduled service.i chose CardinaleWay Hyundai of El Monte. From service to sales to finance, everyone at CardinaleWay was caring, courteous and supportive. I came in for the service and drove out with a beautiful brand new Portifino Gray Sonata that is so technologically advanced that I joyfully schedule learning sessions to fully avail myself of all of its fabulous features! (Not to mention hybrid mileage!!)

Producer / Jess Lee

★★★★★

a month ago

Natalia Jimenez was a lovely sales person that was thorough in her response to all the questions I had and was great with follow up. She came to work on her day off to ensure that my car pick up was as smooth as possible. I highly recommend her for your new car purchase or lease.

Xin Wang

★★★★★

3 months ago

I recently purchased a used car here and was blown away by the quality. This dealership holds their inventory to a very high standard—the car I bought was in extremely good condition, practically like new. I had the pleasure of working with Nicolas and Nelson. They were incredibly patient with all my questions and accommodated every request I had. They really tried their best to work out a great deal for me. On top of that, they did a fantastic job deep cleaning the car before handing me the keys. Highly recommended if you are looking for quality and great service!

Ruby Gonzalez

★★★★★

2 months ago

Had the same issue with my car over and over I was at a different dealer and was told they couldn't find anything wrong. I bring my car here and not only did they find the issue right away, but they explained it to me and that its under warranty. This location is a busy place however they keep my up to date on every step of the process while my car was being repaired and I had a loner car until my car was ready. Excellent service definitely worthy of 5 start and the only dealer my car will go to now thank you Ricardo and team

Jason Wang (Jase)

★★★★★

Edited a month ago

Had this dealer complete the Ignition Protector Recall on my parents 2016 Hyundai Tucson. I needed to call the service desk and schedule an appointment rather than use their website but someone picked up quickly and there was lots of availability. My service advisor Sophia L. provided clear and concise details about what to expect with this recall service. After dropping off the vehicle, I received timely updates via phone/text about the progress and any issues that came up. The technician Joe noticed an oil leak during the inspection and Sophia was helpful with suggesting this repair while the car was still under warranty. I recommend having your hyundai serviced here and would consider purchasing a new car from them in the future!

Vivian I.

★★★★★

2 months ago

This was my 1st time at this dealership and overall had a great experience. The staff I communicated with by phone and in person were friendly and genuinely focused on helping me. The entire process was smooth, stress-free and I was in and out pretty quick.

Tonya Wilson

★★★★★

Edited a month ago

After being frustrated for no one reaching out regarding my horn for over 4 months , I called and Joey answered the phone. He ordered my part scheduled my service and followed up to let me know the part was in then called again to let me know he would not be there for my appointment it was his off day. I arrived on Saturday and Kevin took over said it would be a 2-3 hour wait I got comfortable and in two hours all was finished and I was ready to go. With Joseph on duty I’ll always come back. Kevin is always pleasant and helpful