About Business
Carolinas Collision Center at Parkway Ford Lincoln brings expert Car Repair solutions to the local community in Winston-Salem, NC, Winston-Salem. From Auto body shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Winston-Salem, NC appreciate their attention to detail, leading to a consistent 4.3/5 rating from 160 reviewers. By focusing on the specific requirements of the Winston-Salem, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Winston-Salem, NC and beyond.
Google Reviews
Ashton McDaniel
★★★★★
5 months ago
This is my go-to shop! If I ever get in an accident or have a comprehensive claim, I tell my insurance to send me here. The lady at the front desk is very sweet and helpful. The technician Luis is very helpful and informative! Will definitely continue bringing my vehicles here if i ever need another vehicle repaired. Watch out for those deer! But if unable to avoid and end up hitting one or it run into the side of your brand new car (like mine), they'll get the job done! Can't wait to get my car back soon!
Tamela Garner
★★★★★
5 months ago
We took our Buick Enclave here on a recommendation and so glad we did. They argued with insurance adjuster to get us the service we needed. They did excellent body work! Very happy!
Thompson
★★
☆☆☆
Edited 3 months ago
First time I came from my car getting hit in a crash, I loved the service & work. Second time for my car being recovered after being stolen, they never updated me on my car til it was time to pay up. I bought it here, but it had to be fixed at bob king Hyundai. I only knew because i had a tracker on car. Called & asked why it was there afterwards. When I got in my car trash all in it from them, won't be back again.
Donald Ellison
★★★★★
6 months ago
They did an outstanding job repairing our 2024 Nissan Rogue. The team kept us well-informed every step of the way, and the communication was excellent. We’ll gladly make the trip from Asheboro to Winston-Salem again for any future repairs.
Latiffanie Greer
★★★★
☆
a year ago
Very professional and prompt. Car looks brand new. Only downfall was the estimated date for pickup. On the date I was given, my car wasn't ready which caused me more for an extended rental car on top of having to pay my deductible.
Sabrina Garrett
★★★★★
3 months ago
Great service. They keep me informed of when my car would be done.
Tyler Lowe
★★★★★
9 months ago
The staff at Carolina Collision Center was wonderful. They communicated really well, did a great job repairing our vehicle, and had it done before they initially thought that they would. They have exceeded our expectations. Will use again, hopefully not soon though. :)
Lena Horne-Davis
★★★★★
a year ago
My son's car look great!! They did a awesome job. They even washed his car had his tires and them cheap rims looking good 😀😀. But yes, I definitely recommend coming here to have your car repaired.
Detavius Mason
★★★★★
2 months ago
A place you truly never want to be! But they took care of my car after being ran into
Kimberlee McNeil
★★★★★
11 months ago
I have had my car at this shop twice. In 2024 someone hit the driver side door of my car. I was worried about them matching the color because of its uniqueness..... No worries matched it perfectly. Just got that same car back from an accident...Again matched the color perfectly. My car is running better than it did before the accident...Thank you, thank you, thank you!!!
Antwan Steele
★★★★★
4 months ago
My trunk was replaced as well as spoiler and bumper just like brand with no issues
Cathy Burton
★★★★★
2 years ago
Everything from dropping my vehicle off to picking it up after repairs were completed was simple and no stress. The customer service was thoughtful, rare these days. My car was clean after repairs and I’ve experienced in the past that it’s normally not. Getting the text updates was great. Awesome job!
Tabitha
★★★★★
a year ago
Adam and his team were great. My car looks better then when I bought it off the lot. Never had a problem communicating always called back in a timely manner and even dealt with my insurance when I didn't understand. Thanks so much!
Tamara Propst
★★★★
☆
7 months ago
Incredible trustworthy customer service and body shop repair work! The staff leaves you with confidence and assurance of the best work!
D E
★
☆☆☆☆
a year ago
Friendly but the positive stops there. Knowingly did subpar work. Painted over paint chips on the hood. I waited approximately three weeks for them to make a repair, didn’t bother to call me to tell me that it would look like to repair the bad job that they did.
Zach Haile
★★★★★
2 years ago
Great communication throughout the entire process from obtaining a quote to bringing the vehicle into the shop to during the repairs and final walkthrough once complete. Repairs were done in a timely manner and completed when originally promised. Would definitely recommend.
Geoffrey Ellis
★★★★★
a year ago
They did a great job on my truck. Kept me updated on the repairs and when my truck would be ready. They also did a great job working with my insurance company.
Bbrittain111
★★★★
☆
2 years ago
I got into an accident with my Ford F150 back into March, Sent it into these guys for repair work on the front. While I do understands to take a while to repair, they did indeed to a good job, but originally mismatched the foglights and ordered the wrong headlights. We got in touch again, told them about the ordeal, and talked to John about ordering the correct headlights and correct foglights to fix the mismatching. He took pictures, and parts came in about 3-4 weeks later, got me back in and out within a day. Overall with repairs, I am satisfied, and do appreciate the work. My only reason I would give this 4 stars and not 5, is that originally, I had a lack of communication through these people, and originally had a harsher review, and this is simply not to make it seem like a bad place, as they do great work, but more or less constructive critisism. The professionalism outside of the communication was great, but that is something that definitely needs to be worked on. Again as stated, I am satisfied with my truck repairs, and glad everything was put back the way it was when I took delivery of it. Thanks for taking the time to read this lengthy review.
Briiee A
★
☆☆☆☆
2 years ago
I was wanting to re edit my review as I have already written a review on their website previously from not getting my car fixed the right way the first time. As I went back today Wednesday to pick up my car, it was fixed or semi fixed. As my Car clearly has cameras I went back and checked my cameras just to catch these two guys talking mad smack about how the scuff marks from the accident were clearly from a dirt road track or whatever they called it and they said that it’s because of my dirt road, when I clearly have proof of what my car looked like After the accident and previously before the accident. They also then talked about how dirty my car was I didn’t think I was gonna have to leave my car in a shop for over a month almost and as a person who has children, I cannot keep my car clean all the time. If I could’ve taken my car to my personal body shop, which are great people and I’ve never had an issue with I wouldn’t have had to deal with this uncomfortable situation. Thankfully, I had my boyfriend to come with. However, I will never be stepping foot into that body shop, because the guy with the hat in the picture said in quotation marks I don’t see what this chick has to complain about. If you can’t do your work right, then don’t do it at all. I wish I could’ve posted the video so everybody could’ve seen what kind of people worked there. However, Google doesn’t have that option. Sadly.
Sandra S
★★★★★
2 years ago
This shop does GREAT vehicle body work. My 2011 Escape looks like NEW! The repairs are great and the paint is a perfect match! The staff is professional. The work was done in a timely manner. I would definitely recommend this shop for damage and paint repairs.
