About Business
Residents of Santa Rosa, CA, Santa Rosa have long trusted CARSTAR Chilton Auto Body Santa Rosa for their expert Car Repair needs. Whether you need assistance with Auto body shop, Auto dent removal service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 118 reviews. Throughout Santa Rosa, and particularly in Santa Rosa, CA, CARSTAR Chilton Auto Body Santa Rosa is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact CARSTAR Chilton Auto Body Santa Rosa for any Car Repair inquiries or to schedule a visit to their Santa Rosa, CA facility.
Google Reviews
Michelle Muniz
★★★★★
a year ago
This was my first experience with CARSTAR-SANTA ROSA getting my car fixed after an accident. I have been to several body shops and I have never experienced the customer service they offer. The front desk staff were knowledgeable, friendly and communicated efficiently as the process progressed. The body work was flawless and they detailed my BMW beautifully. They offered a location drop off and even picked up my rental car from my home in Sonoma. The service was beyond what I expected. I’m very satisfied with this company and I’d recommend their services time and time again.
Logan Elliott
★★★★★
2 years ago
I had a great experience with CARSTAR, they had to replace/ repair all body panels on the right side of my truck. They had great communication with we’re they were at during the process and finished everything before the projected day, and it looks like a brand new truck.
Polo Gonzalez
★★★★★
Edited 8 years ago
These guys are great, friendly and honest. Took them my Infiniti Q50S after another shop tried to make repairs. They did some extra work i requested and it came out great. I tell everyone that needs a body shop to go here.
Junior Negrete
★★★★★
2 years ago
My brand new car was hit from the back and took it in with them on a Monday and was finished by Thursday morning. Looks brand new again. Like nothing happened. Really great customer service and kept me up to date every step of the way per texts updates and emails til my car was ready for pick up. If you want fast and good work done, I highly recommend this spot right here. 🥇
Lori Foster
★★★★★
11 months ago
Working with Victoria and the other gentleman working in the reception area was fantastic. Everything was very smooth and easy to set up and get the work done. When I picked up my car, it was sparkling clean inside and out. I hope to not need an auto body repair shop again soon but I would 100% recommend Chilton Auto Body in Santa Rosa, CA. THANK YOU!
Gayle Powers
★★★★★
a year ago
Customer service was above and beyond; the shop kept me totally informed daily on the work on my vehicle. Staff was very business like and explained everything that was to be done. Victoria was very helpful. And I really appreciated their assistance in returning my rental vehicle directly to their shop. Thank you so much.
Sarah Elaine
★★★★★
2 years ago
11/10 Excellent overall professional service! My car got rear ended and I took it to them. It was finished faster than expected. Fast service, very accommodating staffs and will provide you with consistent updates. Thank you for taking care of my car and returning it detailed and clean! Highly recommend! 🙌🏻👏🏻
Launa Jameson
★★★★★
a year ago
I got rear ended and needed body work done. This was the best experience I have ever had dealing with an auto repair. Super friendly and accommodating staff, and my car looks good as new. 5 stars all the way!
G Land
★★★★★
7 years ago
In the shop Monday out of the shop in less than 4 days. Lou Saare Body Shop are the definition of Professional and Timely service. Look their way for any and all of your Auto body repair needs.
Will Young
★★★★★
a year ago
The team at Chilton did amazing work restoring my car to pre-accident condition. This was my first accident and they made the process very easy. They finished ahead of schedule and even let me pick it up after business hours to accommodate my tight schedule. Very satisfied and highly recommend.
S L
★★★★★
a year ago
Highly recommend! My car was suppose to be ready on Friday but ended up ready on Thursday, came back so nice and clean, just like new and I kept getting text message updates which was great! Excellent overall service!
michael gonsalves
★★★★★
2 years ago
This shop was fast, efficient, friendly and did a great job on my 2018 Chevy Colorado. The truck was returned detailed and clean, it was a mess when I took it in. I can’t recommend this shop enough. They are great folks that do fine work. I forgot to mention they sent me texts every step of the way during the work to assure me it would be finished as promised.
Sandy Ramirez
★★★★★
a year ago
Quality, fast service. They polished my headlights as a courtesy free of charge. Car got fixed in ~3 days. Victoria at the front was very nice and helpful!
Tony & Sonja Esposti
★★★★★
a year ago
I spent 15 years working in family owned dealerships and family also owned a body shop for several years. The service and quality that Carstar provided us absolutely nothing short crazy amazing. Don’t go anywhere else. Thank you for your great service and quick turn around.
Cory Marx
★★★★★
9 months ago
Took care of a repair covered by other driver's ins. They were professional, fast, and communicative. Exceeded expectations with the service!
Kayla Quinonez
★★★★★
a year ago
My entire experience with CARSTAR Chilton was an absolute dream! I got an appointment for my pre inspection right away and was able to bring my car in the following week to be fixed. They provided me info on the nearest rental company, got me picked up the day I dropped off my car, had my car repaired in about a day and a half, I was also able to drop my rental off there and they took care of the rest!
Neal Rogers
★★★★★
2 years ago
From start to finish, I was taken care of in the most pleasant and professional manner. My Rav 4 was repaired and ready to go when promised, and you could not tell if it was ever hit! Kudos all around to the staff for a great experience. I would recommend this business wholeheartedly!
Darek Dubiezko
★★★★★
2 years ago
Absolutely happy with the work done by the shop. I brought my car in for the initial estimate, same day the estimate was completed and parts were ordered. I dropped my car off on Monday and picked it up next Friday. Less than a week - outstanding! Definitely recommend.
Miriam Norman
★★★★★
2 years ago
Go to this CAR SHOP. They sent me texts daily to let me know the status of my car’s detailing. One thing I appreciated SO MUCH was that they took the time to get rid of MANY OTHER SCRATCHES & DENTS BEYOND THE DETAILING I WAS THERE FOR. My entire car looks like a brand new car now! Do yourself a big favor & go to this shop. They have a very good group of people at this shop. 5-stars
Mark Epstein
★★★★★
5 years ago
Super good experience working with Gary to replace an interior door panel on my recently purchased 2003 Chevy SSR. The job involved some finesse and care and was executed perfectly at a fair price. Gary seems like a great guy and treated me in a friendly (almost neighborly) and professional manner. The estimate was completely instantly. I arrived at my scheduled time and my paperwork was immediately processed. The car was ready when promised at the price promised. Beautiful job and great communication. I will come back again when I have any future needs.
