CARSTAR Northwest

Shirley Brick

★★★★★

4 months ago

I was pleased with the professionalism of the staff in obtaining an estimate and care for my SUV. I was treated well and informed of how decisions were made.

Corey Vavra

★★★★★

2 months ago

Awesome fast courteous service. 2nd car I have had repaired here and they always turn out perfect.

Bob Edick

★★★★★

a year ago

Complete paint job on my ‘74 corvette, the guys did a fabulous job. Very easy to wok with Pete and the crew. Highly recommend!

Jhazlynn Simmons

★★★★★

7 months ago

I just had my car repaired at CarStar this week, and the entire experience was nothing short of amazing! From start to finish, their customer service was top-notch—friendly, professional, and incredibly helpful throughout the process. Not only did they keep me updated every step of the way, but my car looks absolutely fantastic now. It’s like the damage never happened! I truly appreciate everyone who worked on my vehicle. You can tell they take pride in their work and care about getting things done right. If you're looking for a reliable, honest, and high-quality auto body repair shop, I highly recommend CarStar. I couldn’t be happier with the results!

Michael Smith

★★★★★

a month ago

Awesome service. Got my 2015 Silverado truck back two days early. It looked like brand new.

Emily Roush

★★★★★

5 months ago

Scott was great during the process!! Very good at explaining and super polite!! Great customer service!! Also, great work on my vehicle! Super quick and easy process! Thank you for everything!!!

Michael Tatreau

★★★★★

6 months ago

The staff at CARSTAR was excellent to work with, especially Pete. I had a quick turnaround time that I had hoped for and figured might be unrealistic. I was wrong. They were able to get my car done with very short turnaround time and did so at a more than fair and reasonable price. I would recommend them to anybody.

Eddie Seginack

★★★☆☆

5 months ago

Got job done pretty well, but communication with me was horrific. There was a lot of deciding what to and what not to tell me about my car. It took me calling them and getting insurance involved for them to tell me that my car should’ve gone to a tech shop and not a body shop. I appreciate the work they did do but ultimately communication needs some work.

Kaylee German

★★★★★

a year ago

Great service here! Everyone was so friendly and did an absolutely wonderful job! My car was vandalized in my apartment parking lot and most estimates I received were $1-3k to repaint. CARSTAR was the ONLY place that was offering a fair estimate to remove the spray paint without repainting the whole thing. And it turned out great! Highly recommend these guys!

Brittany

★★★★★

3 months ago

I can’t recommend this place highly enough. I accidentally swiped my passenger mirror coming out of my garage, and the whole assembly crumpled. Pete got me an estimate the same day, rush ordered the part, and got it all fixed the next day. He even figured out how to knock the cost down more than $100 below the estimate. Super friendly people, hard working and honest. I hope I’m not back here any time soon, but when I need car work again, I’ll be back.

Mike Baldino

★★★★★

6 months ago

Great listeners. This was important since I was paying myself for these body work repairs. Great quote and rep keep me informed on work progress. Completed on time and no billing surprises.Car looks new!!

Bobby Joseph

★★★★★

4 months ago

Great experience! Professional team that kept me updated throughout the process and made everything easy. They were very accommodating when I needed to get items from my car. Highly recommend!

Nicki Oneil

★★★★★

2 months ago

I had damaged my side view mirror on my older vehicle. I know how expensive body repairs can be but I wanted to check out the cost anyway. After stopping by the Carstar shop, Pete gave me a written estimate which was less than I thought it would be. I gave him my approval, he ordered the part, had it painted and they installed it in less than a week. I'm very pleased with how promptly the shop got the new part ready and installed on my car. Final price was even about $30 less than quoted. I'll definitely go back there with any future needs.

Eric Berg

★★★★★

4 months ago

I can not recommend CarStar Northwest enough. Everything from the quality of work on my car, the daily/weekly updates, the help coordinating with the rental company and overall customer service was simply outstanding. I highly encourage using this location for any car repairs you might have

Katie Ruch

★★★★★

4 months ago

Great service at Carstar. They fixed some lower paneling on my drivers’ side door. Everyone I talked to was very helpful and courteous. They even detailed my car when everything was done. Highly recommend Carstar NW. thank you!!

Ray Niemann

★★★★★

6 months ago

I took my truck in for an insurance claim when a neighbor's tree branch fell on my truck, and I couldn't be happier with Carstar! They made it easy to schedule an appointment, and arranged for me to get a rental while repairs were being done. The damage ended up being more extensive than originally estimated but they kept me up to date on the status of the repairs. My truck was done a few days earlier than the estimate, so that's a plus, and it looked like new! The tailgate even works better than it had before, so they have far exceeded my expectations and will definitely get any return business if the need arises.

TJ

★★★★★

4 months ago

My truck unfortunately was the victim of a hit and run, likely when I went to a parking lot somewhere in town, so I made an insurance claim because I knew the damage was pretty bad. I called AAA insurance and CarStar was one of their recommended repair shops, so I decided to go to this location because it's close to my house. CarStar had my truck for a little over a week, but they were super responsive throughout the entire process. Unfortunately, there was an issue with the paint when they were doing the repair, so they had to repaint the box where the damage happened, but they immediately let me know via text (which by the way, I love that you can select the option to have them text instead of call). Everyone at the shop was very friendly and helpful and answered all of my dumb questions. Oh and Enterprise wasn't showing up to drop my rental off for me so I had a vehicle, so one of the guys at CarStar was kind enough to drop me off at Enterprise to get my car! This was completely unnecessary, but really appreciated. Lastly, when I went to pick my truck up from this location, I was amazed at how well they cleaned my truck. It was so clean you could eat off of it, and they even cleaned the INSIDE of my truck too! The entire process was really easy and the process with the insurance company was seamless and not stressful at all. I'll definitely be bringing my truck back here if I get into another fender bender! Thank you for the good experience, CarStar!