Cascade Tire Pros

Kelli Lewis

★★★★★

5 years ago

New to Salem and had no idea where to go when I woke up to a leak in one of my tires due to a screw in it. Went to Cascade to see if they were able to patch the tire or if it needed to be replaced. They were able to repair it in less than 30 minutes and they didn’t charge me a single penny! I appreciate their kind gesture and will be a loyal customer for my automotive/tire needs! Highly recommend!!

PrincessU Essien

★★★★★

2 years ago

Tire sensor was showing flat tire. Was referred to them by another auto parts store. They got me in within a few mins. Ended up having a screw in my tire; they repaired it for free. They made my morning. All staff I came in contact with was friendly and respectful

Carol Bovett

★★★★★

a year ago

I have been going to Cascade Tire for over a decade, and love these guys. They have repaired holes, aired up tires, and offered me rides free of charge. I recommend them highly to anybody who wants really good customer service without being nickled-and-dimed for everything!!

phebe sue

★★★★★

6 years ago

My parents always come here because they say the service is great and the prices are way better than the Toyota dealership. So when my check engine light came on, they recommended stopping here to get it checked out. Well, my parents weren't wrong. The gentleman who helped me was incredibly friendly, they diagnosed the issue free of charge, and told me exactly what to do in the unlikely event that it happens again. I will definitely be coming back here in the future.

Jane Gallegher

★★★★★

8 months ago

Good pricing on tires. They always service my car in timely manner.

Zach Grasley

★★★★★

5 years ago

These guys are always very helpful. They treat you right, do quality work, and I have never had a problem with them in the years I have been going here. Support local business and take your car to them! Not to mention that they have better prices than Schwab’s most of the time too!

Dylan Perry

★★★★★

2 years ago

Great shop. I have a 4x4 van that has a lot of aftermarket parts. They were able to work with me and get my drivers wheel bearing replaced quickly and let me know about some other issues I should have looked into by a specialty shop. Super honest and knowledgeable. I’ll be back if ever in the area

Dragon Jerky

★☆☆☆☆

2 years ago

I bought a used truck and had it inspected by somebody. Went to Cascade tire pros because I’ve gone there for decades. To have them analyze and fix the break problem. $1000 later and my brake light is still on. Customer loyalty with them does not pay off.

houston hawley

★★★★★

Edited 5 years ago

These guys have always taken great care of us! Honest genuine service is hard to find. I would highly recommend them to anybody in need of service. Update: Again had my truck serviced there today. They quickly identified the problem, called to inform me of the cost not to mention they told me ahead of time diagnosis was complimentary if no issues were found. Jesse and Dwayne are very informative, knowledgeable and polite. I would recommend Cascade Tire Pros to anybody as they have always taken great care of our family of vehicles.

Jennifer reinen

★★★★★

a year ago

I have been going to Cascade Tire for years. Every time I walk in for new tires, oil change , repairs to my car or a tire pressure check, I am always greeted with a friendly face and respect. They are always my go to guys whenever I am in need of all my car care. Thank you Cascade Tire for your service and kindness. I give them 5+ stars.

Allen Miller

★★★★★

Edited 4 months ago

The folks at Cascade Tire are always awesome! They're not just a tire shop. They did a great job replacing the steering box on my 26 year old Tahoe and did it at a reasonable price.

randy draper

★★★★★

Edited 4 months ago

Great service here. I bought tires at a store that went out of business. Cascade has helped me out of a difficult situation. Thanks

David Carmona

★☆☆☆☆

4 years ago

Decided to use cascade to mount a set of tires for me as my regular shop I use was closed due to covid as well as my mechanic had referred me to them. This is only the second set of tires I’ve had mounted on my wheels so I know there was never any scratches and definitely no chunks taken out of them before. I was originally charged $150 which I was refunded after I noticed the scratches when I was loading up the tires. I was glad to not have to pay for the installation but I would have been much happier paying the full price and not have my rims scratched up. They did offer to have them “fixed” but it would take two weeks for their guy to come out, pick them up, and fix them. I use my truck regularly and could not justify having to wait two weeks for them to be “fixed”. After getting them home and mounted I then noticed a big bulge in me of the tires. My regular tire shop suggested I hit a curb, the tire was damaged, or it happened during installing the tire. I know I did not hit a curb yet maybe the tire was damaged. (Giving them the benefit of the doubt.) If the tire was damaged before being installed I wish I would have been told and potentially I could have purchased a new tire to replace it. My regular tire shop also suggested that based on the scratches the rim was facing the wrong direction when the tires were mounted. I was planning to mount the tires and take my truck back to get an alignment however after getting my wheels back in worse condition than they arrived I think I’ll keep my money in my pocket and go somewhere else.

Robert Pinsky

★★★★★

3 months ago

Blew a tire, took a rim and tire in to have a tire I ordered from them at a GREAT PRICE put on. I was in and out in less then 15 minutes. Way better than les schwabs!

PennyLane Lyle

★★★★★

4 months ago

Jesse and Travis were amazing and giving us peace of mind as nothing is scarier than wondering what that noise is. Got us in right away, timely and efficient service with results with open communication in a friendly atmosphere. Trust and believe that I will definitely be using their services in the future.

Rocky Rawky

★★★★★

5 months ago

I came to this shop on short notice after a horrible brake job from a guy doing side jobs off the books at Mcfarlands mobile mechanic. My tire fell off and the brakes were constantly squeaking. The team here got me in quickly, diagnosed the issue right away, and fixed it properly. Fair pricing, great communication, and honest work. Couldn’t ask for better service — highly recommend!

Collin Lyons

★★★★★

2 months ago

I was on a road trip home from the Oregon coast with over 150 miles still to go to get home when my car developed a loud screeching from the front wheel. I made it into Salem but didn’t feel comfortable continuing into the mountains on the way home without at least diagnosing the issue. Three other shops declined to look at it, but Cascade was willing to take the time to check it out. It turned out to be a freak issue with rather than a serious mechanical problem, and I was able to make it home safely. I really appreciate their integrity and willingness to help when it mattered most. They were honest, straightforward, and incredibly generous with their help. Highly recommend.