About Business
Residents of Salem, OR, Salem have long trusted Valley Specialists for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 51 reviews. Throughout Salem, and particularly in Salem, OR, Valley Specialists is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Valley Specialists for any Car Repair inquiries or to schedule a visit to their Salem, OR facility.
Google Reviews
E Skelton
★★★★★
2 months ago
Valley Specialists walked me through baby's first tow-in when my battery died recently, and I came back to take care of a filter housing repair that was overdue for attention. Lorena's a wonderfully responsive communicator who did a great job at helping me understand my options and keeping me updated as they problem-solved around my 04 Civic's frankly alarming amount of rust. They got me back on the road promptly with a lot more peace of mind and an engine that already sounds vastly improved!
Tiffany Jones
★★★★★
2 months ago
This business is beyond 5 stars! Excellent customer service and phenomenal staff! John and the owner were absolutely amazing to work with and my whole experience with them and this company was top shelf⭐️🔥⭐️🔥
Diane Miltimore
★★★★★
5 months ago
Great customer service. They are knowledgeable, and fair priced. I've gone to them for years for any issues with my car.
Chelsea Davis
★★★★★
6 months ago
We brought in our 2018 Subaru for a cylinder head gasket replacement. They were very thorough and trustworthy. They worked with our extended warranty which we really appreciated. They work on much more than just Hondas and Acuras
John Gordon
★★★★★
9 months ago
I've been bringing my Civic here for a couple of years. I highly recommend this shop if you own a Honda. They are an honest business that does excellent work at a fair price. Fast and friendly.
Jody Wallace
★★★
☆☆
4 months ago
+side...Got me in later afternoon on a Friday. And was told of diagnostic that day! -side...Not sure I received correct diagnostic for my car. Will seek 2nd opinion. Quote for repair VERY expensive.
Michelle Chandler
★★★★★
11 months ago
Last fall the alternator on my daughter's Honda Fit failed on rural highway in the middle of the night. She's attending school 400 miles from home, so all we could do was arrange a tow and pick a shop based on reviews. We chose Valley Specialists and are so glad we did! It happened that they were understaffed due to an injury and already had a jam packed schedule, but Lorena was kind and helpful and they did their best to fit it into their schedule. Fortunately (for us) there was an unexpected cancellation and they were able to get it repaired sooner than expected. However, my daughter attends school almost an hour from the shop and was having trouble trying to arrange a ride during business hours. Lorena went above and beyond to help her arrange to pick up the car. They accurately diagnosed the problem, repaired it correctly and more quickly than expected, charged a reasonable price, and the communication and service was great! We'll be back if we need repairs again, and I would recommend them without hesitation!
Rebekah Benham
★★★★★
a year ago
Affordable, trustworthy mechanic shop! Have used them several times and recently took our vehicle in for some routine maintenance. They found another part that needed to be replaced, communicated clearly about the issue and solutions, and bent over backward to get it repaired same day and ensure our vehicle was road-trip ready...all in about half the price of the dealer. Highly recommend!
Allyssa Calonder
★★★★★
2 years ago
This place is a good family-like feel business! There are 2 dogs in the shop that are an added bonus. But they explain things to you every step of the way, and fix all your problems in a reasonable time and manner! I was very impressed! Will continue to give them my business.
Andrew Mace
★★★★★
3 years ago
Professional staff who are easy to talk to. Quick reliable service might have to wait but for the price you pay to have your car fixed 💯 % worth your time and money. Amazing pricing if I didn’t already mention that part. and it doesn’t matter what the make of your car is the mechanics they have know and understand what they are doing. Thank you very much once again.
Michael Hubbard
★★★★★
3 years ago
Just WOW! Forget the sign of Acura and Honda specialists. They can work on anything; and are they ever awesome! I took my Cadillac in for a 50,000 mile look over and oil change. They looked at everything, reported their favorable findings (all good), and just did an oil change. They are friendly, engaging and, most importantly, knowledgeable and honest. They are my go-to place from now on...for all our cars.
Red Truck
★★★★★
3 years ago
Best place in Salem for Honda repairs. Very professional, thorough, great communication, proactive, knowledgeable, highly recommend. Honest, fair prices, accurate quotes, no surprises with the final invoices. Quality work, finding and fixing problems rather than just replacing parts. And the golden retriever is very cute.
Deanna White
★★★★★
2 months ago
Great work and fairly priced.
S Wayland
★★★★★
5 years ago
They came recommended through CarMax where I have my car repair insurance. It turned out to be the battery, which I got to pay for, but they tried to charge it all day and were trying to get the battery in at the end of the same day. I told them I didn't need my car that night, so they could do it the next morning. Professional, kind, aware that we are all short on money and time, and I would recommend them.
catlover86
★★★★★
4 years ago
My nightmare started last Fri night (11/12/21) when I stayed overnight in NE Salem at a friend's house and woke up to find my 1992 Acura Integra STOLEN. I was in shock of course, having never had a car stolen before. I got a call from Salem police two days later saying they found the car. It was impounded so we drove up on Monday afternoon and went to rescue it. I couldn't believe how the thieves sought to destroy my well-loved classic car. I couldn't start it and there was TONS of mud inside the car, under the hood, the back area under the hatchback was smashed along w/ a taillight. I knew I was going to pay for someone else's crime, which sickened me. The tow company recommended Valley Specialist so I had the car towed there that afternoon. Very nice staff, the young woman who runs the front office was so kind, love the sweet mascot they have (dog). I was fearing a big mess and big bill. The next morning I got a call from the shop and the first step was replacing the starter. I approved it. About 2 hrs later I found a receipt that I bought a new starter from a local shop for a new starter. I called the local shop and they called Valley Specialists and told them it was under warranty. I got a call from VS about 1 pm stating the car was working and that seemed to be the only problem w/ the car-mechanically speaking. The starter was swapped out for free and the bill was just $132 for the labor! I was thrilled! Without a doubt.....Valley Specialists are top notch and honest! I will definitely use them if I need them and I'm in the area! THANK YOU FOR HELPING TO EASE MY PAIN!
Robert McGuire
★
☆☆☆☆
6 years ago
Used to get great work here but I've brought my car in twice this week to get the heater fixed and the check engine light addressed. Picked the car up the first time and found out the next morning that the heat didn't work at all. Brought it back a few days later, they called the following day to say it was fixed and ready to be picked up. On the drive home I discovered that the heat only works now if I crank it to the highest setting, cold air on any other temp. And the engine light STILL is on. Will be finding a new mechanic for now on.
Ty Davison
★★★★★
7 years ago
Valley Specialists have been our go-to mechanic for our Hondas (Civic, Odyssey, and Fit) for over a decade—as long as we've owned Hondas. My parents (Civics and Accords) have used Dane and his crew since at least the mid-90s with similarly great results. Knowledgeable, trustworthy, and highly recommended!
Theresa Cornwell
★★★★★
8 years ago
They are honest, give me estimates, charge fair fees and have the cars done when they say they will. I can't say that about the multiple service shops we have used for our non-Honda vehicles. We still cringe a bit when we need service from one of those other shops.
David K
★★★★
☆
3 years ago
Has been a good shop for maintenance and service, not a place that you can just stop in though, and having a pretty urgent repair they were a few weeks out before they could see the vehicle. Ended up looking online and changed out a faulty thermostat myself.
K
★★★★★
5 years ago
I love how honest they are about my car and it's needs. I don't ever have any trouble getting an appointment. They are professional, kind and knowledgeable. Thank you everyone at Valley Specialists for your time and hard work.
