Cat's Automotive Repair

Don Seto

★★★★★

a year ago

good quality honest service. Cat and James are great. not the cheapest but sometimes you gotta pay for quality and auto service/maintenance is worth paying for honesty.

Brian Putt

★★★★★

Edited 4 years ago

Used Cat's a number of times to include a 200K checkup. Once couldn't get the trunk open. He fixed by pushing the lock button inside the glove compartment (no charge). He doesn't try to upsell the customer. Delivers when promised. Good communication skills. Been serving the Tri-city area for decades.

Jenn M

★★★★★

10 years ago

My boss referred me to Cat. I am so glad I went to him. He is one of the most HONEST mechanics I have ever met. Most mechanics just want your money so they will tell you that you need everything under the sun done to your vehicle. I didn't need half of what I was told needed to be done to my car and Cat was honest with me about that instead of taking my other estimate and just charging me for everything that was listed. I had an issue with one of my tires that was very dangerous for my children and I to even be in the car and driving in. I dropped off the car with Cat around 8am and he had it done and back to me by 3pm. WHAAAAT????? Same day service? Who does that? ON NEW YEARS EVE?!?!?! I will never in my life use any other mechanic. Cat won me over on the first shot.

Eloise Santos

★★★★★

8 years ago

You need a GO TO MECHANIC? Here he is, he's got a team that surpasses great customer satisfaction. Is your car performing poorly and can't afford to buy one? Cat and his crew will restore your faith in auto repair shops and put life back in your car. I have a 98 firebird, was ready to sell it, not anymore!!! I'm thrilled that i found Cat's automotive repair shop. I've been here a few times, getting everything done to get it running perfect again. With almost 300,000 miles on car,, Cat's automotive will get me through another 300,000 miles. You can't see my face but I'm smiling ear to ear.

Don Fox

★★★★★

Edited 8 years ago

You will not find a nicer guy in business than Cats - his honest and personalized service are a lost art form but alive and well at his business. My best example of making a bad situation easy was when my wife's Lexus "Burped Out" 70 error codes on his diagnostic machine. They narrowed that to 5 real problems and fixed all of them in a day. I thought the car was at the end of its life but it is now running the best ever with 116K miles on it and showing no sign of age. Call Cats for a quality work, honest appraisals, and the knowledge that he is not gouging you for things you don't need.

Katheryn Hill

★★★★★

Edited 2 years ago

Very excellent and friendly service. I will definitely come in again. Recently came in for an oil change and repair for the lock on my driver side door. Cat and Jason took a second look at it to see if the lock could be cleaned and repaired rather than replaced. It works well now. Really appreciate the attention to detail guys!

Henry Levin

★★★★★

5 years ago

I was calling around to find a shop to get my car breaks replaced. Out of all the places I called, it immediately felt right when I spoke with Cat. Very pleasant, professional, transparent and honest. I brought my car in, the work was done on-time, the quality is solid and the price was right (per my expectations). Overall I had a great experience. Highly recommend Cat's Auto. As much as I hope not to need a car mechanic, if I do, Cat will be the first place I'll call.

Hannah M-W

★★★★★

5 years ago

Cat provides excellent service and great results! We already spent so much in other places (including the dealership) on an intermittent AC problem, but it was this place that got it finally right. No wonder they specialize in heating and air auto systems. The team here, including Cat personally, makes sure that diagnosis and post-repair tests are thoroughly run to catch the source of any problems. Customer service makes you feel like family and reassures us that we're in good hands. We're so happy with our experience here.

Kathy Helder

★★★★★

6 years ago

Cat's Automotive has worked on our cars for years. Cat and his crew are awesome! We can get appointments fairly quickly. He is thorough and will call you as he finds things or if something isn't right. He gives great advice and recommendations for services. We are totally pleased with the service they have provided for us.

Willie Madsen

★★★★★

4 years ago

We had the opportunity to use Cat's services as a recommendation from another mechanic. The car was needing to be drive out of state, and we had a hard pressed time line. Cat was able to get my vehicle in to be serviced (plug & coils) in a pinch, and provided excellent service. His knowledge of the problem, attention to detail in completing the service, and professionalism & courtesy were all top notch. I would highly recommend Cat as a primary go to for your Automotive repair needs.

Paul T Brown

★★★★★

a year ago

I was referred to Cat's by my regular mechanic for more specialized air conditioning troubleshooting/repair. They did a very thorough job and even found leaks where no one else would likely even bother to look, plus they found some insufficient work that had been done by a prior shop and corrected a few mistakes that they had made. Very happy with their work and wholeheartedly recommend them for anything related to A/C!

Kevin Shin

★★★★★

2 years ago

New to the area and tried Cat's auto shop as most reviews I read online that Cat provided a honest and efficient service. Didn't try to sell me on anything I didn't need and only did the work I needed. Walked me through everything he checked and answered all my questions. Would highly recommend for anyone looking for a mechanic. Excellent service and good character - a rare find.

Rik Burns

★★★★★

2 years ago

First time at Cat's Automotive Repair today. Recommended to me by a friend. Cat and Jason were excellent and chill. They took great care of my old and banged up Corolla and the price was very reasonable and nice! I will definitely go back. Thank you, Gentlemen.

J k

★★★★★

a year ago

Amazing experience with cat. He’s very approachable and understanding. He’s the only mechanic I’ve came across that doesn’t make me feel stupid when I explain the situation to him! Even more respect to his very affordable prices. I’ve suffered with a check engine light for months now, and these people are the only ones that could solve it! He told me if I have any issues I can come back and get it diagnosed again with no charge. Real blessing and an amazing man, shout-out to his knowledgeable technician as well.

Quinn Levine

★★★★★

a year ago

Had an amazing experience here! I took my car somewhere else for a tune up and they suggested a ton of different fixes that would have amounted to a total of 7k! I brought it to Cat's for a second opinion and got a much better deal, plus a better understanding of what my car needs and doesn't need (since I only expect to use it for another couple years). Plus my car finally sounds normal now after years of loud exhaust sounds. Thanks Cat's!

Joe Luz

★★★★★

7 months ago

There is something special about Mr. Cat and his team. You'll notice that there are many places to take your vehicle to. You'll notice multiple mechanics near Cat's Automotive and I'm sure they're great in their own way too. I happen to be struggling financially and starting life over. Autozone told me that my alternator was toast, so I went home and built up the courage to prepare myself for the daunting task of "calling around." I browsed my search engine, threw a dart and the first place I called was Cat's Automotive. I was exhausted from work but it was a Thursday and since work is slow at the moment, I had a three day weekend. Mr. Cat took my call. He was truly thoughtful and empathetic to my current situation. He told me he'd check on the price for a new alternator and call me back. I waited roughly ten minutes and he called back with a quote that was below even my price range. I felt joy and I felt like I made the right choice in one phone call. I'm not going to mention my model of car or the quote but I'm going to tell you that Mr. Cat went even further. He said, "can you come in tomorrow? I open at 8 a.m. I have three people coming in but I can fit you in." I said absolutely. He said: "before we rule out the alternator, we'll look at everything else." I arrived at the shop about 45 minutes before they opened. Mr. Cat was on time. I had never seen him or met him before but I knew the voice matched the face. He waved. I got out of my car, introduced myself and he went inside, opened the shop- we popped the hood and he did a few checks and we were both pretty sure it was the alternator but his shop guy would double check. So I left, I went over to the Cafe around the corner for coffee. About an hour later, Mr. Cat called and told me that my battery was four years old. The things going on with my car were normal and that I didn't even need a new alternator. This is where I point out that Mr. Cat could've easily just taken my money and put a new alternator in but that guy, his shop- they have heart. They have integrity and honesty and I'm sold. He advised me on what to do next, told me not to spend all the money I had for the new part and sent me on my way feeling more joy than I expected or experienced from any mechanics I've ever brought my car to. I may be superstitious but I feel like my car runs better by just bringing it in. I left with knowledge, confidence and a new place that I'll ALWAYS be bringing my car. I almost didn't want to let this gem of a shop be known with a review and gatekeep the secret that this place is the only place you should be bringing your car, especially if you're low on money and need honesty more than you need repairs on your car. God Bless Mr. Cat and his team.

Ray Scherer

★★★★★

2 months ago

Cat and so knowledgeable and reasonably priced. Made an appointment easily. The shop is conveniently located. Returns your car quickly.