Google Reviews
celeste

★★★★★
Edited 5 years ago
Honest mechanic with great customer service. As a female it is hard to find an honest mechanic. Another shop told me i needed brakes and shocks so I came to Certified for a second opinion. My brakes were fine, but did need shocks. Saved over $1000 and they have earned my forever business.
Ryan Sloan

★★★★★
3 years ago
This shop is what everyone wants their mechanic shop to be: honest, fair and timely. The owner Mr. Warren is straightforward, gives you options, and doesnt upsell. He was very flexible in working with my schedule and getting the work done on time. I got my AC compressor replaced and a leak repaired and it's working great. Highly recommend.
Meg

★★★★★
3 years ago
Honest, fair prices and great work. I recently bought tires and when I went to pick up my truck, I was told I need front and back brakes immediately. I was handed a $1,500 estimate. I went to Certified Brake and Alignment and I was told my front brakes were 20%, we could go another 10%, or replace them now. My back brakes were 40%, no need for new brakes. We paid a little over $350 and got the front brakes done. We are thrilled to have found an honest mechanic! We will be coming back!
Lyndsay Hilde

★★★★★
2 years ago
This place was amazing. They’re not pushy, they don’t scam you. Definitely recommend to come and get your brakes done here. I also needed new tires badly and Coleman picked them up for me and put them on during the brake changing service to make my life easier. Never once did I feel pressured or hesitant with them.
Herb Herman

★★★★★
2 years ago
Cannot comment on their work, but they did a free brake inspection and said my brakes were fine. My car was making an intermittent slight scraping sound when braking lightly. They did this with no appointment and as soon as I showed up. Honest repair shop in my opinion.
GM N

★★★★★
4 years ago
I went to this shop after a recommendation from my neighbors and they were great! I called in the day before, they were full but the owner squeezed me in around lunch time. They did everything I needed to get done and more, and the car drives well again. They inspected my brakes (which had still some life left) and were very honest not pushing a brake change. All for all the service was great and the cost was reasonable. I love supporting businesses where the owner is in the shop and you get to talk to him directly. Highly recommended!
Cody Elliott

★★★★★
5 years ago
Coleman is awesome. He’s not pushy and gives honest pricing. I got my brake pads replaced here. Repairs were done quickly and my brakes are perfect. I looked into 4 other places before this one and they all charged more or recommended I get repairs that I didn’t need like all new calipers. This place does it right. I highly recommend this place to anyone!
Jeff P.

★★★★★
8 months ago
two good hardworking and nice folks coleman and jeremy make a dual team customer service is up to par, they go above and beyond, take care of your car, and know what they are doing had a spongy brake pedal that had air bubbles after it was bled a few times, but they were able to figure it out the spongy brake pedal was no more, and i was a happy customer they went over the process and were kind thank you coleman and jeremy for taking the time to diagnose the spongy brake pedal/stiffness test will do business with yall in the future
Cori Norman

★★★★★
a year ago
Coleman and Jeremy are the best! They figured out an issue I had on my vehicle, that three other shops couldn’t. They pay attention to detail and I am grateful for them. Thank you!
DB K

★★★★★
2 years ago
Totally impressed by their Service. Coleman had a quick look at the brakes and made recommendation for my Toyota. Made an appointment for the brake job. My car was promptly attended to and the job was complete the same day. Also, Best price and high quality service in town. I shopped around for the same service at few places in town and got the run around. Highly recommend this place.
Nik Auten

★★★★★
Edited 7 months ago
I came here a few months ago after searching around Reno for a trustworthy place to have my brakes replaced. Coleman was extremely personable, honest, and professional throughout the process. The service was excellent, and I left feeling confident in the work done. This is definitely the shop to go to in Reno. I’ll be returning and highly recommend them to anyone needing auto repair or brakes.
Charles Walker

★★★★★
7 months ago
Coleman and the team and certified brake are great! They go above and beyond for their customers. Ive been coming here for a while and highly recommend
Reden Galang

★★★★★
10 months ago
I salute! I always have fear and doubts when it comes to having to take my car to a repair shop. I took a chance looking on google and read the reviews. One particular word stood out to me was "honest". I gave this place a call and made an appointment for my car. Right from that very call, I had felt the comfort of picking the right shop. A very nice, pleasant and welcoming gentleman booked me for the next morning. He asked me what time I wanted to bring my car in, and I said whatever time they opened. He said "we open at 8:00 but I am here at 7:30 already so if you want to come at 7:30 you can come." When I got there I told him I think I needed new brakes coz they were squeaking, I needed a new battery, and my aircon wasn't cooling. He said he'll take a look at all the issues I have and see what was needed to be done. He also told me how much it would cost for every issue that I had. As it turned out, the most expensive issue that I had wasn't necessary, my aircon just needed to be recharged, and I got a new battery for less than what it would have cost me from the store. Since my damage was minimal, I had them change the oil on my car. What I got from this experience was peace of mind for my car. But what is more important is that I have found an honest good mechanic. Mr Coleman, you are a true gentleman and thank you for that peace of mind.
Gavin Gollnick

★★★★★
3 years ago
Called a few hours before, brought my car in and had a 4 wheel alignment done in an hour! Very high quality costumer service. Will forever take my vehicles here.
Mari Arenas

★
☆☆☆☆
4 months ago
I Do not recommend this shop, I heard their advertisement on Juan 100.7 radio station. I thought I would try them out, NEVER showed me the brakes they replaced and did not show me any work they completed or an itemized receipt for parts.
Catherine D

★★★★★
11 months ago
Coleman was a kind and professional business man. I was referred to him, thankfully. I had my car dropped off before closing one night and the next morning called to ask a few questions. My car was diagnosed and fixed by that afternoon, by his mechanic. I use my car for my living and told him this. I think he just got me in to get it diagnosed and quickly fixed it. He's my hero :) reasonably priced, also.
ᏆÁĘᏤᎾᏃغ ᏖᏲáį́VÑ

★★★★★
5 months ago
subaru told me my brake pads were 5mm front 6mm rear over a month ago. and 1500-2000 miles ago. figured offroading they would be 2-3mm or 3-5mm. certified showed me they were 60-80% pads 7-8mm rear and 6-7mm front and i could go another 10-15,000 miles. diagnoatic $47.00 worth it. great people
Jennn G

★★★★★
2 months ago
They are the absolute best! Ive never experienced a shop like this. They squeezed me in the day after I called. In and out in 5 hours. Professional, super friendly, trustworthy and so affordable. I had another shop quote me for a service they provided at half of the price. I wont take my car anywhere else!
Keeping it real

★★★★★
Edited a month ago
I went there before October and had my breaks inspected. I was given the measurements and told the back knows needed to replacing soon but could go a bit longer. I was quoted a price and went on my way. January came and I had been driving my truck quite a bit more that I usually do so I took it back in fearing the worst. To my surprise I was quoted the same price that I was in October by a different person who didn't have to log on to a computer and tell me what the previous inspection said. How refreshing to finally find an honest local mechanic. I was so impressed with the work they did I sent my daughter and son in-law to them as well. We have had many, many cars over the years and finding a great mechanic is becoming harder and harder to do. Especially since all the cars are so technical and the maker will only give the dealerships the codes and the equipment to do diagnostics unless smaller shops pay an absorbent fees. I am going to keep going to places like this and keep them busy while not getting ripped off at the dealership. I recommend you do too.
Tim Nelson

★★★★★
a month ago
I couldn’t be happier. Certified Brake & Auto made my classic 1980 Corvette safe to drive again after sitting for decades. In my first conversation with their service advisor, Manny, I told him that stopping the car was more important to me than going fast. Brakes were my top priority—and they nailed it. Certified Brake & Auto brought this car back to life with expert repairs that are getting harder and harder to find for classic cars. The final inspection and test drives were handled by the owner, Coleman, and Master Mechanic Jeremy did impressive work on everything he touched. I’ve been buying auto repair services for over 50 years, and these guys have earned my repeat business for as long as I have miles left on my odometer.