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About Business
Champion Chevrolet GMC Parts & Service is a leading Car Repair specialist serving the Kingsport, TN, Kingsport area. They provide a wide variety of solutions, including Auto repair shop, Auto parts store, Car repair and maintenance service, and other Car Repair tasks. Boasting a solid 3.5/5 rating from 11 verified reviews, their reputation precedes them. As a locally-owned business in Kingsport, TN, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Kingsport, TN.
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Google Reviews
Lynn D
★★★★★ Scheduled oil change with chat person while I was self scheduling and chat person said they would schedule for me. Conformation given by chat person. Upon arrival at scheduled time service of oil change not confirmed with desk staff. Desk staff did honor as a work in (20 min after scheduled time). Thanks to desk staff for the kindness.
Eddie Spriggs
★★☆☆☆ Thanks to Ashley and others in the service department. They were very helpful and explained costs associated with the services I was needing on my truck. However, the parts department was where I had an issue. When I called and explained my issue last week and needing a new "Key Fob" for my 2025 Chevy Silverado, I was not told that did not include the KEY in the fob. Long story short... almost $400 later, Parts Department needs to explain to customers that these are 2 seperate charges when needing a new "Key Fob" for their vehicle. $212 for the Fob, $71 for programming it to truck, and another $112 for they Key that goes in the Fob. Just needs better communication with future customers. Eddie S.
Haley Isenberg
★★★★★ I got a 2020 chevy trax from champion chevy in Johnson city the staff was very nice and it was a decent experience they changed the oil and brakes for me which took a little longer than the actual buying process so after I got thru with all of that I had to wait an additional hour to be able to actually leave in my new to me suv. I thankfully purchased an extended warranty for the vehicle because it has 93,000 miles on it and a little over a month since I bought it it began smoking and smelled like antifreeze so I took it to the champion chevy in kingsport. The gentleman who was im assuming the manager over the service department was super awesome and helpful I can't thank him enough for being so thoughtful and going above and beyond to try to fix my car with as little inconvenience as possible for me and he did an amazing job. The repair was covered under warranty thank God and I'm pleased with my decision to buy my car from them would highly recommend. Side note: There was a member of the staff who was a little bit unpleasant but im not gonna single them out because I'll probably go there in the future and since the manager was so nice I can overlook the one not so nice employee..
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