Benz Doctors

John Austin

★☆☆☆☆

8 years ago

He'll over-charge you!!

nathan rector

★☆☆☆☆

11 years ago

had to take action with the better business burea.has had my car a month

Robert Luster

★★★★★

Edited 7 years ago

Honest and dependable service at reasonable prices. Owner is honest and will treat you right!

Lori Davis

★★★★★

3 years ago

Very knowledgeable of Mercedes’ and capable mechanic He has worked on several of our cars and has always did a quality job.

Travis Dyson

★★★★★

8 years ago

I have had multiple Mercedes-Benz vehicles serviced at Benz Doctors over the past several years. The owner/mechanic at Benz Doctors is a very knowledgeable and experienced factory-trained Mercedes-Benz mechanic. He has worked on at least 3-4 of my vehicles, some older diesels and others were newer models. He uses German and OEM parts which work appropriately with the vehicle, not cheap Chinese parts. In my experience, Mr. Pannell (the owner), sets expectations appropriately on time to repair and he provides accurate quotes at reasonable rates. I have taken my vehicles to other specialist shops, but for Mercedes-Benz vehicles, Benz Doctors is definitely the winner.

Flygirl 89

★☆☆☆☆

7 years ago

He is knowledgeable and capable but not motivated. Only take your car if you want to leave it for a year or two. He managed to get my SL500 back to me in 8 months after it sat outside under Pine trees for the first 7 months. Unfortunately, it still has the same 2 warning lights on as when we took it to him. The interior and trunk had molded so I had to pay a detail company to steam clean everything.

Nemo In TN

★★★★★

3 years ago

Rick is very accommodating with scheduling. The location of the shop is a little bizarre - in the midst of a residential neighborhood. I've had my car serviced here several times & have never had an issue. I will continue to have my car serviced here & have recommended the shop to a friend. NOTE: This shop does not accept credit cards!

Bethany Shae

★★☆☆☆

5 years ago

He had my car over 2 months, for 9 hours of work! (is what I was billed for) He constantly would tell me "next week" or "by the end of the week".. I also picked up on an unpleasant attitude and tone more than once. BIG price tag for a lot of frustration.. and honestly, I wish I were more knowledgeable about cars because I also question the quality of the work.

April Watkins

★★★★★

Edited 8 months ago

This guy knows what he's doing but He takes his time . But in his defense that car is very hard to find parts and the electrical is a. Nightmare. But this guy does know his stuff, he is very polite and very knowledgeable