Chariot Auto Repair

Darshan Rangnath

★★★☆☆

a year ago

Ricky and his crew will do everything possible to troubleshoot and fix anything. My car is unique and over 30 years old. Whenever I have an issue, Ricky takes a look, hops on the phone, and finds a fix. I'm going with three stars instead of five because you need to reach out about timing and pricing proactively. The shop gets so busy that they typically fix your issue without reaching out, and their rate is steep ($80+, depending on what it is).

Karen Lorentz

★★★★★

6 months ago

We brought our car in for routine maintenance and were given an estimate. When we picked up the car, we were told that some fixes were not needed at all, and the bill was HALF the estimate. We will be back next year.

Sam Jacob

★☆☆☆☆

10 months ago

I brought my car in because it was making a noise whenever I turned the steering wheel on the highway. They said they’d take a look, and I was told there would be no charge if no issues were found—just a $25 per day holding fee. I picked up the car a day after receiving a call saying nothing was wrong, so I expected to pay around $25. Instead, I was charged $100 for “service time,” even though they still claimed they couldn’t find anything wrong. Now I have to take my car to another mechanic and waste more time because they failed to identify the issue and still charged me. Completely unacceptable.

Sebastian Escobar

★☆☆☆☆

9 months ago

Listen, I'm not one to leave bad reviews but after spending nearly $1000 after 3 visits to get my checked engine light fix and STILL not have the problem resolved, then I need to say something. The vibe here is "I don't really care about your car. Just pay the invoice and leave. Do a better job at properly explaining the work that was done, and the issue you tried to resolve because I left more confused than when I got there. I'm highly disappointed. My check engine light is still on for the initial issue I took there in the first place, but now I will NOT be coming back here. Best to take your business elsewhere.

Jonathan Keane

★★★★★

5 months ago

I used them several times over the past year for 2 vehicles. I’ve always found them to be honest, fairly priced and great customer service.

Rick Peng

★☆☆☆☆

5 months ago

They might be good a few years ago but this year they consistently messed up and we had to come back every few weeks to fix the remaining problems. I don't think I will come back even though it's so conveniently located for us.

Selim Morlevi

★★★★★

2 years ago

They were very helpful. I asked for a jumper service. They came in 10 mins and helped me out. It didn't work at first. They went back and forth until they solved it. Then it turned out that my alternator was not functioning. They changed in place with a reasonable price. They were very kind and helpful. Strongly recommend..

Alvaro Torrez Nogales

★★★★★

2 years ago

Amazing service from Marvin and his team. Road trip from Virginia, car started making a weird noise coming across the bridge, found this to be the closest mechanic, before going in the tunnel, pulled up at 5:45pm on a Friday afternoon, they pulled my truck right into the bay and found the problem. Needs wheel bearings. They kept it overnight, and was ready to go by 11am Saturday! Amazing! 2014 Land Rover LR4. Thank you team!

Damali M

★★★★★

4 years ago

AMAZING service, helped to fix my flat tires efficiently and quickly. Great people, loved the service. Would highly recommend to anyone who needs car repairs, these people will do the job just right. Thank you guys again, 10/10 service 👏🏽.

Bryan Goldman

★★★★★

4 months ago

Excellent customer service and friendly family business. Check engine light came on and they were able to assess the issue and provide the necessary parts with a very timely turn around time. Was in my car later that afternoon, couldn’t recommend or speak highly enough.

Mahaley Stewart Bowles

★★★★★

a year ago

I stopped in Chariot Auto Repair early this morning because I had a flat tire. They took the time to review my tire check for any other openings and found that my tire was punctured. They were able to plug it and I was on my way in no time. Great staff taking the time to develop new employees, I love this place!

Allison W

★★★★★

4 months ago

We have used them twice and are so happy. Both times, they fixed our situation with the cheapest, easiest, fastest, and most honest option. It's not even a question to me to go elsewhere. If you are on the fence, stop researching garages and just go here.

Orlando Reyes

★☆☆☆☆

Edited 3 months ago

used to take my car all the time there with mixed reviews but this last time was it! will never even drive by there again no mas...took it there for brakes and power steering they broke my window then took 10 days to get replacement window and they also changed my tires without asking me, never fixed the power steering and now the tires can't even keep pressure because of how bad they installed them and the replacement window is tinted instead of clear so now i have to either tint my windows or change what they... did ready to go to a lawyer.

Vitalii Kurbatov

★☆☆☆☆

9 months ago

I went to these guys for an alternator replacement on my Dodge Caravan. The total cost was $740, including $450 for the alternator itself. Later I found out that it was a rebuilt unit from Mexico, not a brand-new part as I expected. They also installed the belt incorrectly. I noticed a strange noise when I picked up the car, but I had a long trip ahead and couldn’t stay to check it. Just two hours into the drive, the belt snapped, leaving me stranded in a very bad situation on the road. I strongly do not recommend this shop. If you’re okay with being overcharged, misled, and receiving poor-quality work, then go ahead. Otherwise, stay away.

Lulu Lala

★☆☆☆☆

2 months ago

Only giving this one star just so I can write this. This is the worst business. Took my Audi here due to a serpentine belt issue because I had no choice since I was close by. He did repairs and it cost me 500. Not even a month passes by until my car is overheating and turns out they never fixed the issue they claimed they did. They actually cost me more damage :) I ended up paying an extra $2300 to get the stuff fixed. Don’t bother going here u less you’re looking for more issues.

Nely G

★☆☆☆☆

a month ago

This place was an awful experience. I went in because my muffler came off during the snowstorm. Without properly inspecting it, the mechanic tried to pressure me into replacing the entire muffler just by looking at it. I told him I didn’t need a replacement, and he then said he could simply reinstall it for $125. When I came back to pick up my car, the price suddenly became $150. I clearly remember being quoted $125, but he insisted he had said $150. I didn’t want to argue, so I agreed. Then, without discussing it with me beforehand, he claimed another part needed to be replaced, bringing my total to $200—just to reinstall the muffler. On top of that, I was made to wait outside in the freezing cold with my three-year-old daughter. I was told to come back in 30 minutes, waited over an hour to avoid standing outside, and was still made to wait. When I tried to pay, he first carried on a phone conversation and then started chatting with a colleague while I stood there waiting. The entire experience felt unprofessional, disrespectful, and dishonest. I felt scammed and taken advantage of.

Hongyuan Lin

★☆☆☆☆

3 months ago

On November 17, I visited this shop for an oil change. The service seemed fine at the time, though I was charged $60 despite bringing my own oil. Today, while driving on the highway, the oil and transmission warning lights came on. To be safe, I stopped at a nearby repair shop, where I was told there was significant oil leakage caused by an improperly installed (over-tightened) part. The issue has since been fixed, and I was able to drive home safely. Given the circumstances, I am requesting a refund of the $60 service charge.