Chauncy's Automotive

Abby Elkins

★★★★★

2 years ago

We had a tire blow out on the freeway due to a bad alignment on our dually. The entire team at Chauncy’s was awesome. The got us in for an alignment ASAP, were very affordable and quick too. Super thankful for this kind team that went above and beyond for us!

Matthew Payne

★☆☆☆☆

Edited a year ago

I did not agree with my estimate and wanted to take my car to a second location for a second opinion and I was told over the phone that I would have to pay an exit fee of $130 and that is not going to happen. I will be collecting my car tomorrow. *Update: The guys at The Pit Stop (just to minutes down the road from Chauncey’s) fixed my car for free. Because Chauncey’s lied and wanted $1700. They also moved my car off their property before I came and got it. Do NOT do business with these liars. The owner saw this message and instead of replying, put the praying hands emoji. He left my car in a church parking lot without my permission, so he better save his prayers for himself. God sees your dishonesty.

SAM Morris

★☆☆☆☆

a year ago

Long story but they are anything but honest. After almost $10, 000 including a new engine that was good when it went in for just an electric fuel pump that they installed in the wrong place, I finally got it back 4 months later with the same problem it went in with. They must be paying for the good reviews btw.

Taylor Wiginton

★★★★★

a year ago

We had a scare on our 800+ mile drive back to CO from TX and Chauncey’s was able to fit us in ASAP so we felt comfortable driving to next 6 hours home to CO. The staff was great, communicative and honest. If we lived in Amarillo, they would be our go to mechanic!

Dillon Beach

★★★★★

a year ago

Got a quote from the dealer for $3,800 for an issue with my car. Took my car to Chauncy’s, I saved $2700 bringing it to them. They were able to fix it cheaper by not going the most invasive route. My car is up and running 🏃🏼‍♂️. Thank you guys. Y’all have a life long customer.

Anne Farwell

★★★★★

9 months ago

Our summer road trip was interrupted with a broken air conditioner. The staff made time for us on a Friday and got us back on the road quickly. Everyone was very friendly and what could have been a horrible time for us was quickly and affordably taken care of. Thank you!

Jaycee James

★★★★★

a year ago

Was recommended here by a friend, and I’m so glad I was. The staff is so friendly, and honest! I was told by a dealership that I had one issue, which come to find out by Chauncy’s team was not true. They fixed the actual issue, in an extremely timely manner, and went above and beyond in service!!

Bryant Jones

★☆☆☆☆

Edited 4 months ago

These people kept my car for 2 months cause it just wouldn't start with no updates until I called them for some kind of info they said it wasn't ready. Then they called back the next day saying it was ready but it now has more damage then when we sent it so I paid 1,500 to get it going. Now all of a sudden I have a hole in my power steering somewhere so now I have no power steering to get around and they wanted another $1,000 for that. God don't like evil people... LIES LIES LIES 😠

Monique LeHouillier

★★★★★

9 months ago

Moving across country my car stopped working just outside of Amarillo. They move everything around to expedite us. Didn't overcharge us. The care was exceptional and this is a trust worthy place.

Maurice Chevalier

★★★★★

a month ago

Bottom scrape plate of the car came undone during a cross country trip. I was stressing but these guys took care of me in 20 minutes and sent me off no charge. Stand up guys

Stephen Abernethy

★★★★★

6 months ago

Excellent service doesn't try to rip you off. Very knowledgeable and friendly people. Owner is one of a kind,!!! Old school!

Julie McGee

★★★★★

9 months ago

The folks at Chauncy’s are friendly,responsive and professional. They were able to get the locked lug nuts off of my Mercedes in quick fashion. They also were quick to get our 2003 Hummer completely flushed out and all the fluids changed.

Corey James

★★★★★

5 months ago

I've used them for alignment several times and they do excellent work at a reasonable price.

Mary P

★★★★★

3 months ago

Did a great job fixing my vehicle in a timely manner! Such a great crew and supper nice staff

E Esp

★☆☆☆☆

3 months ago

I got charged over 1000$ to connect a wire from the alternator to the starter. I will never go back there again on top of having to pay almost 400$ for a rental.

kaleb gropp

★☆☆☆☆

6 months ago

This is one of the worst experiences I have ever had with an auto repair shop. Never take your vehicle here or to Top Gun repair shop (they work with Chauncey’s). If you live in Amarillo might as well pay the extra money at the dealers because they seem to be the only people who know what they are doing. I took my vehicle in for a coolant leak in which they found no coolant leak but I also had a brake cap that was missing. Eventually they told me they could not order the brake cap but decided to charge me $30 for it anyway in which I called back and had them take off that charge. Very unprofessional but unfortunately this is not the only reason for this review. My bumper was broken and completely cracked in the middle to where it was split apart. They didn’t want to order a new bumper or screw in the plastic cover for the bottom of my car correctly so I have since lost that and now my bumper just flaps and underneath my car drags. Oh but they decided to charge $280 for an evac fee. Stop getting big screwed over by these people they will not fix your car they will overcharge you for random crap. The one thing I am not mad I was charged for was the ax compressor I needed which was about 500. I paid over 1500 to these people for a car with issues still that it would take me a couple months to figure out because these mechanics left out screws and did not do due diligence. NEVER TRUST THESE IDIOTS WITH YOUR VEHICLE OR MONEY. I still can’t believe that guy tried to charge me for a part he didn’t try to order and then didn’t even apologize when it was apparent I was scammed. Cmon man.

Andrew Bond

★★★★★

5 months ago

Superb service. Was passing through town and had issues with my van. After a local recommendation went to Chauncey's and couldn't be happier. They fitted me in next day and kept me updated on progress, costs and options. Above and beyond many a garage. Welcomed my service dog too.