About Business
CHR Tire and Auto brings expert Car Repair solutions to the local community in Des Moines, IA, Des Moines. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Des Moines, IA appreciate their attention to detail, leading to a consistent 4.6/5 rating from 68 reviewers. By focusing on the specific requirements of the Des Moines, IA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Des Moines, IA and beyond.
Google Reviews
Riveá Keen
★★★★★
7 months ago
Was recommended this place by two of my friends. I brought my car in for an alignment and a full inspection before heading out on a long trip. I suspected there might be an issue with the brakes and was anticipating a large bill. Not only did they confirm that brake work was needed, but also gave me an incredibly fair price, much more reasonable than I expected. Even better, they had everything taken care of in just one day! Will definitely be returning!
Hilary Mullen
★★★★★
4 months ago
CHR Tire has nothing but GREAT customer service! If I could rate them higher, I would! I’ve had terrible experiences at dealerships. Pete takes the time to go over what is wrong and educates you on car issues. Ben and the service team provide honest and quick work. I’ve had multiple car issues, and CHR has always taken care of me!
Tom Gall
★★★★★
2 months ago
I would give this company 6 stars if I could. Got my truck in and out in a day and gave me a loaner vehicle ( not a chick magnet, just 4 wheels and a heater) Excellent attention to details overlooked by previous mechanics.
Stacy Wehrle
★★★★★
7 months ago
I had the best experience here today. Lucas was my mechanic and sat down with me and explained everything that was going on with my vehicle. Price quoted everything and even took the time to show me how bad my filters were. (I live on a gravel road and wow!! they were bad) Glad I got them replaced. Im not from the DSM area and asked where to get my windows tinted, and it turns out, they can do that too. So that's next on my list. Great place! I highly recommend!
K B
★★★★★
a year ago
I found CHR from Google mainly because I saw on their website that they have experience working on our van model and we had a check engine light come on after recently buying a used van. CHR looked at the van and addressed major concerns and also items that could be addressed at a later time. The price was fair/competitive and the timeline was great. A few weeks later we had another issue and Pete from CHR reached out and advocated for us to the dealer we had bought the van from. Pete explained the repairs needed and the dealer helped cover some of the bill and the repairs were made. My family and I are so grateful for Pete and CHR! Our van is running great and we know that if we need to fix an issue, get an oil change, brakes changed, or simply a tune-up we will taking all our vehicles to CHR going forward! They are professional, affordable pricing, and the expertise/explaining the issues is top notch. Thanks again to Pete and the staff at CHR!
Jennifer Bailey
★★★★★
Edited a year ago
Had a great experience at CHR! Pete and his team solved an issue I was having with my vehicle that I had been dealing with for over a year. My previous mechanic couldn't figure it out. They took great care of me and my vehicle! Will only take my vehicles to CHR for service from now on! Super professional and knowledgeable!
Nickolas Adams (Nick)
★★★★★
a year ago
Pete and his team at CHR are incredible! They solved an issue with our vehicle we've been dealing with for over a year. Turned out to be a simple fix that was overlooked by our usual mechanic. I will be bringing all my vehicles to CHR from now on. They're busy for a reason!
Roland Johnson
★★★★★
a year ago
I had a great experience at CHR. They helped me navigate through insurance on a damaged vehicle after theft. I will be back and will recommend them to anyone I can. First class group of people!
Addison Riebkes
★★★★★
4 years ago
I brought both of my vehicles to CHR after being referred by my neighbor who had used them for years. They did exceptional work, did it quickly, and did it for a reasonable cost. Tom is a great individual who doesn't beat around the bush or try to talk you into anything you don't need. Exceptional service! They are more than willing to provide a loaner car, which I find to be a huge perk. Plan to use them as my primary auto mechanic into the future. Had grown tired of using Mills Fleet Farm after needing repeated visits to get my wheels balanced correctly and not feeling like repair work was done to the highest levels possible. Was also sick of needing to call 3+ times in a day, just to have to leave a voicemail that no one would return. CHR answered the phone promptly, offered to get me on the schedule that same day, and gave me the nicest smoothest riding tires! Couldn't be happier with their work.
Evie McPherson
★★★★★
a year ago
Holy moly, I wish I could give them 10 stars! I haven’t had heat in my car for the last few weeks, and they got it fixed and running perfectly where now it’s actually hot! What a blessing going into the cold winter season!
Eric Jacobson
★★★★★
6 years ago
CHR is the place to go if your looking for Honesty and quality work for a fair price. There have been multiple times Tom has saved me from spending unnecessary money on things other places stated I needed. I can't say enough about Tom and CHR. This is the only place my family takes our vehicles to for Oil Changes and Maintenance. They do allow you to schedule appointment's for oil changes and have a comfortable place to wait. Oil Changes don't take long at all.
Garrett Nichols
★★★★★
3 years ago
Took my car to Karl Chevrolet, where they failed to tell me problems with my car leaving me driving with safety hazards, CHRAUTO, found and noted the issues within an hour of inspection! Great people and great service! Would recommend to anybody looking for a trustworthy shop.
Erik Fisk
★★★★★
9 years ago
I know Tom professionally and went to CHR because I needed new tires and added on an oil change because it was time. I called and made an appointment same day. He gave me a *fantastic* price on the tires and got me in and out on time. The tires look great, plus he rotates and repairs the tires he sells. Thanks!
Andrew Lamb
★★★★★
a year ago
Professional, quick, honest. Was at military training and CHR was super flexible and completed everything in a timely manner at the price they gave me. Would go back for any future repairs.
Linda Buckner
★★★★★
2 years ago
This shop worked my car in when they didn't really have time for a possible electrical issue when no one else would look at it. One dealer was a week out for service and another one was over a month to even look at it! Turned out to be a bad battery. I was more than happy to give CHR my money!
Ken Shearer
★★★★★
Edited 2 years ago
Tom Gilbert and team are top notch. My daughter came accross CHR a few years back and referred me. So far we have had oil changes on all of our vehicles, a Transmssion and radiator, Shocks & Struts, Exhaust, a Rear End, multiple sets of tires, EGR and many other Fixes. We are loyal customers for life.
Rhianna Paxton
★★★★★
4 years ago
I have been using CHR for 2 years. They have always done exceptional work! I don’t even live in Ankeny, but still choose CHR because I trust them. They have caught places like Firestone and LOFX lying to me about things needing serviced or replaced. CHR also gave me a free pre-purchase inspection as a returning customer, when I was shopping for a new car.
Kim Boxleiter
★★★★★
7 years ago
I first rated this shop 5 starts because they answered all my questions thoroughly and the work was cheaper than other shops in the area. I have been back CHR for a couple oil changes and am still impressed. Very nice waiting area, a big tv, comfortable chairs, and I'm always offered a beverage. This place was a great find!
Micah Meyer
★★★★★
Edited 6 months ago
Fast, outstanding service, honest, respectful- the best mechanic shop! These guys are building a business based on service and integrity for the long term!
Dr. Danielle Hommer
★★★★★
13 years ago
I would recommend Tom & the guys at CHR to anyone! I found CHR through a parts company and fixed the same problem I had on another hub for nearly HALF of what I was charged elsewhere. I thought the previous company was on my side (had references from a friend's father who ALWAYS took his cars there) but boy was a I blindsided. I have done business with CHR 2 more times since & have been pleased both times. Sometimes it's hard to find good, honest people but look no further! Dani
