Christian Brothers Automotive Garland

S J

★★★★★

Edited 11 months ago

Very professional staff—from the front desk to the technicians, everyone is courteous and efficient. The location is super convenient, and their pricing is great. One of the best parts? Sometimes they even cover the cost of the state inspection themselves! It’s rare to find that kind of customer care these days. Highly recommend for both quality service and great value!

Andrea Smith

★★★★★

2 months ago

To be honest I was nervous about going to an auto repair shop without my husband but I did it. I have to say they are by far, hands down, the most honest and no nonsense group of people I have come across. I look forward to having my car repairs done knowing I am in good hands. Thank you gentlemen for being honest and decent. I will send everyone I know to you. Ladies rest assured you are in good hands here. They did a million point inspection (with pictures) and discovered things that the dealership should have brought to my attention months ago. I will never take my car anywhere else again. You guys gained a customer for life.

Chad Payne

★★★★★

a month ago

I had a somewhat complex issue with my truck and I truly appreciated when CBA diagnosed the issues and were honest with me stating that what I needed was not their area of expertise. It’s hard to find businesses that will put honesty and values above dollars but they did. I will definitely be taking my vehicles here from now on.

Lauren G

★★★★★

a month ago

Quick service Ina and out in less than 30 minutes for a state inspection. Very friendly people and reasonable prices. Everywhere else in the county charges almost $30 for state inspection. But they charge $15(what it's supposed to be if you look at the registration papers). Will defintly go back for any future auot needs.

Abu

★★★★☆

3 months ago

First timer at CB. Waited for about 10 minutes before some one came to talk to me. Excellent welcoming environment went way extra mile to check and report all stuff that needs attention while it was just an oil change. Also only another tiny bit of concern was the one hour and half long waiting time having gotten there on time for my appointment. While pointing thses not as a blame especially being my first time but was just out of my expectation. Overall very good and friendly business 👍

Belinda Moran

★★★★★

5 months ago

They were amazing from the minute I arrived until the time I left! Everyone was so kind and seemed to care about my situation. Did an excellent job from explaining what they found, the work they did and the kindness they showed! I wish there were more businesses that showed customer service and beyond the way they did to me plus they even finished my car an hour early! I will definitely recommend and be back for car care and a cup of coffee. Love you guys and I made it to East Texas because of all of you!

Amber Plummer

★★★★★

4 months ago

I was so grateful for our experience here. I came with my three kiddos hoping to get the car inspected so my husband wouldn’t have to worry about it. I’d never bro if it them to do something like that before. Everyone was so warm and accommodating right away. They had some coloring supplies for my kids and baked us some cookies while we waited. It is such a blessing to find a place that’s kid friendly and quick. Payton updated me every step of the way and everyone there were so kind and playful with my children. We would be happy just to go hang out there. ☺️

Nicole Perrotta

★★★★★

5 months ago

I can’t say enough good things about Payton and Christian Brothers. They helped me out with my older car and went above and beyond to get it running smoothly again. They were honest, explained everything clearly, and didn’t try to upsell me on things I didn’t need. It’s hard to find a trustworthy mechanic these days, but I definitely found one here. Highly recommend!

Debra Gilbert

★☆☆☆☆

2 months ago

Just left the shop, quoted $2,700 for a light for a Lexus IS250. Asked to break it down. Part-$900, Labor-$1,800. 2.5 hours of labor. Not very Christian! 🤔 Went to another shop & was quoted $1,600, that makes more sense. It's not just a light bulb.

Morgan Petrowski

★★★★★

3 weeks ago

My car broke down and needed a new alternator. They had it fixed the next day. Great service! Everyone is very kind and helpful

Uyen Dang

★★★★★

4 months ago

Close to home. Reasonable price. Reasonable waiting time. Super nice customer service. Comfortable waiting room.

cejasntexas

★★★★★

4 months ago

One of the best customer service experiences I ever had. Since the moment you walk in, you feel welcome. The service was fast and I even got a warm cookie and a drink!! Highly recommend and I will be going back when I need any kind of service for my 4Runner!

Lynn Beckworth

★★★★★

4 months ago

I went to Christian Brothers automotive in Garland, TX, for the first time , and I must say I was not disappointed. I went in for a service call to have my car checked out, and I was treated with kindness, professionalism, and understanding . My service report was detailed, and my concerns were addressed. Wonderful staff !! I highly recommend them . Everyone was wonderful!!!

Staci Clemmer

★★★★★

6 months ago

Really a “10”!!!! I was literally driving past the Garland Christian Brothers location and my check engine light came on!!!! Sometimes that’s how God works! They got me in, diagnosed the problem, fixed it and I needed new brakes on my front end, they cleaned my headlights back to new.. on my 2011 car!!!! Great dependable service. I usually use the Murphy location (Great Too!) but was right by the Garland location!!!! Thank you! The mechanic has 30+ years of experience! That was a bonus!!!

Danny Kim

★★★★★

4 months ago

Stopped in at Christian Brothers to address an issue with my rental car during my visit to Garland. I really appreciate the team for their kindness and quick support in getting everything resolved. Thank you so much!

Jordan Hall

★☆☆☆☆

6 months ago

Went in for state inspection. The pitched me a courtesy inspection to make sure my vehicle had no issues. I agreed and explained if it’s covered under warranty I’d be able to repair. If it wasn’t covered I won’t be able to fix as I don’t have a job currently. They find CV Axles need replaced. I ask if covered under warranty and they said yes. I proceed with repairs. They call me telling me the out of pocket cost of repairs will be $143. I was appalled at this, the deductible for my warranty is $100. They tried to explain that the cost of the parts is why I have to pay more. I refuse and yell at them and tell them I’m coming to get my vehicle. The manager calls me and states it was “labor” blah blah blah.. anyhow I accept the repairs after they tell me they’ll honor the $100 deductible. I didn’t make it by to pick my vehicle up on Friday so I come in first thing Monday morning. My wife goes in instead of myself as I didn’t want anymore interaction with this company. They try telling my wife the cost of repairs is $1200+!! She explains the repairs should be covered under warranty and should only be $100. The rep then speaks with management and somehow my wife only pays $94..? I’m leaving this review as they asked me per text message to leave a review of my experience.

Jennifer C

★★★★★

2 months ago

This CBA was efficient and super kind. Peyton was great- incredible customer service. The lobby was clean and welcoming.