Clark's Tire & Automotive

Cheasequah D

★☆☆☆☆

Edited 4 years ago

This was by far the worst service I've ever experienced anywhere!! My car sat for 3 days being told "oh we will get to it", finally work started, I didn't receive a quote, they started the work before running the price by me, I had to call multiple times to even get any sort of answer and had to pry a price out of Justin. When I showed up at the store my car was still on the rack, the technician told Justin, that he was putting the inner and outer tie rod ends on and would be done. I requested an alignment as well so I doubt that service was done. I will now have to go elsewhere to double check my specs. Also when I told Justin I would like to pay I presented a coupon and was told that he wouldn't honor it because the services that I had done aren't what they cover on the coupon. I let him know that I had inner and outer tie rods put on along with a ball joint control arm and CV Axle.He then proceeded to say that I supplied my own parts and I had to remind him that the CV axle was out of Seattle from Oriellys that I had to find myself! He walked out to the technician and grumbled that I was trying to get work for cheap!!! What a horrible place! UPDATE: went to tirerama to have them look at the alignment that was supposed to be done by Clarks, picture below shows that when the inner and outer tie rods were put on they decided they wouldn't do an alignment, car's steering wheel started to pull left and right at highway speed and outer sidewall is now balled on front and rear tires due to toe being so far out of spec. Technician at tirerama said rear toe bar bolts weren't even tightened causing my toe on the rear to change going around corners and bumps.

Phillip Flanigan

★★★★★

a year ago

Great place to take your vehicle. You can always expext them to be upfront and honest with you, but not try and pressure you into buying things you don't need. Great thing about this location it has a lube shop for quick and easy oil changes. I know the owner personally and on a couple occasions he has walked me through how to do the repairs myself on my own vehicle, as opposed to taking it to his shop. I believe that's a true testament to his honestly and integrity.

Alicia Flanigan

★★★★★

a year ago

Have taken my vehicles to clarks the last few years. Always have great customer service! The guys at the front and Brenda are always so welcoming. Chris, the owner has personally made sure we were taken care of. Whether its finding us a loaner vehicle to use while ours is getting worked on, or making sure we’re getting the best quality and prices. Hes always there to help. We cant recommend them enough. The north side has a lube shop that I get my oil changed at. Guys are always friendly and quick!

kelley McNicoll

★☆☆☆☆

7 months ago

I made an appointment, I was told "it's just a drop off time". Hmm, bummer, then why call it an appointment? I asked for a tune-up because the idle was rough; I'd been running the tank to empty too much, ran a few gas treatments through it with no change, it appeared the fuel system was struggling. Fella asked me "what was wrong with the car" (he couldn't hear me over my boobs and ponytail?)Again; THE IDLE IS ROUGH, mileage is dropping, the get-up-and-go-is-gone, repeated myself. I came at 230pm, fella had gone to lunch. At 330pm that day, they finally had it on the rack, "couldn't get it to do what you're talking about", well duh, I tried to ask for what it needed and nobody listened. You can find me in the computer, I can post no invoice because nothing happened....maybe if you spent your time in the shop ensuring adequate customer service, instead of labeling unfavorable reviews as 'false reviews', you'd have less damage control? Just a thought.

Douglas Crafton

★★★★★

8 months ago

We love Clark's! The customer service is great! Jay is a ROCK Star! He helped us with so many issues! Thanks, Chris, for putting together a GREAT team! We love this local business. Can't think of anywhere else we would take our cars and horse trailers!

Joseph Ebright

★★★★★

9 months ago

Brought my vehicle in today just to have a turn signal light replaced. Was in and our so quick! Thank you Caleb! When I ask how much for the work, he said "no charge, it's a bulb" 🤣 I have brought my vehicle in the last couple times just for a quick fix, headlight or other light out. It's always fixed in like record time and you folks never want money. Thank you so much! I have been bringing my vehicles there when needed for mechanical issues for a very long time. Always have awesome service and always correctly repaired! Thanks again, you will always be my go to for my vehicles when I need u most. 😊👍

Michael Begley

★★★★★

7 months ago

They did what they said they would do, they gave me diagnostic information that was valuable, and they did it when they said they would do it for the most part. Originally, they said I would pick up at the end of the day, but it was ready the next day, but I don’t hold it against them because I told them I didn’t need it That same day. I get the impression they would have prioritized my vehicle had I told him I needed the car back soon. Everybody was very friendly and professional.

Andrea Dury

★★★★★

11 months ago

Absolutely Outstanding Experience! I can’t say enough good things about my visit. From the moment I walked in, the service was top-tier — friendly, knowledgeable, and genuinely helpful. They didn’t just sell me tires; they took the time to understand what I needed and found the perfect set for my car and budget. They had me in and out way faster than I imagined — all while making sure the job was done right. The staff went above and beyond. My car rides smoother than ever, and I feel so much safer on the road now. If you’re thinking about new tires, don’t even hesitate — this is the place to go. I won’t take my car anywhere else!

Tony Williams

★★★★★

Edited a year ago

Can’t say enough about Chris and Rick. Had a 1961 Ford Thunderbird giving me fits staying running. Had paid two different shops who chased their tails around. These guys got it back up and running in no time, from diagnostic to the actual repair. Very grateful for their kindness on helping me get a classic car back up on the road again

Jersey Campbell

★★★★★

2 months ago

Very nice guys that work here! Got me in the next morning after calling to see what was wrong with my car and fixed it the same day as well!

Nick Cron

★★★★★

6 months ago

Otis the owner and Will, totally helped fix my car and helped me how to prepare for future issues through good knowledge obtained by being in the industry for so long. Laughs, food, absolutely great time. It’s so wonderful to be able to trust someone again. Thank you everyone.

Connie Mayfield

★★★★★

4 months ago

Bought snow tires - good price, perfectly aligned, comfortable ride, quiet. Got a workout on a Montana trip - not a shimmy or a wobble even at 85. Great crew and service! Thanks!

Solomon Kale

★★★★★

6 months ago

I had been to 3 different mechanics, even having a computer diagnostic test. All 3 had me paying $5,000 and another $3500 for repairs. Clark's within 2 hours of my arrival fixed my vehicle with parts and labor just over $350. I HIGHLY recommend them and there will NEVER be anyone else but them that services my vehicle. Solomon Moses Kale

Violet Baudelaire

★★★★★

5 months ago

If my car needs an oil change or the check engine light comes on, you'd better believe I'm driving over here. These guys always do great work and they're super fair with their pricing. I recommend them to all my friends. Thanks for keeping my car alive, Clark's!

Stacie Hunter Jennen

★★★★★

4 months ago

I took my 2004 Prius in, thinking it was time for a tune up, plus an oil change and tire rotation. I was quoted $414 plus tax for everything, which was exactly what I paid for the same services a year ago. When I called to see if my car was ready, I was told that my car did not actually need the tune-up. My bill ended up being just $142.00. This is the second time I've had my car in here and they have been honest and done quality work. I'll never take my car anywhere else!!

Cynthia Nelson

★☆☆☆☆

2 months ago

Zero stars if I could. We’ve been taking our cars to Clark’s Tire & Automotive North for years and after this experience we will never go back. We paid for AC and thermostat work. The AC works now, but the car came back with new issues. The blowers now work inconsistently and the airflow constantly changes. This was not happening before the repair, but they swear they “didn’t touch it” and say it must have broken after. We brought the car back under their “warranty” and had an 8 AM appointment with the owner. My husband showed up early. The owner, who was supposed to be there at 8, didn’t show until after 9. When he arrived, he looked inside the car for maybe two seconds just to see that the fan wasn’t working properly. Instead of diagnosing the issue or taking responsibility, he immediately got rude and confrontational. He said “I don’t care if you record me when I say this… you’re acting like a Democrat.” For the record, we’re actually conservative, not that politics should matter, but using someone’s political label as an insult toward a paying customer is childish, disrespectful, and completely unprofessional. After being loyal customers for years, we were treated with excuses, attitude, and political insults. They advertise that they guarantee their work, but they absolutely do not stand behind anything they do. We spent a lot of money only to be talked down to and left with new problems. And I’ll wait for your insult of a comment back to this to pop up because that seems to be how you operate instead of treating customers with respect. Save yourself the headache and money. Go literally anywhere else.

Fnu Ahmadullah

★☆☆☆☆

3 weeks ago

Went to change two tires , Steven (manager) told me that it will take him two days to change my tires . Took a whole week and still didn’t do what he promised. On top he was mad . Told me to go some where else. I been going there for a years , manager before was so effective and I really like the crew there . Tire Clark is not the same . Manager so rude .