Clintonville Automotive Repair Service

Abby Martin

★★★★★

8 months ago

Hands down the best experience at a mechanic that I’ve ever had. The staff here is SO wonderful!!! They were transparent and honest about the recommended repairs and gave full estimates in advance. This is the only mechanic I’ve been to that has taken the time to explain/teach me what issues they found and how the repairs will remedy the problem (without being rude or condescending to a woman who clearly doesn’t know much about engines lol). Will be taking my car here for everything in the future and recommending to all my friends. Thank you so much for the work you do!

Michael Willis

★★★★★

4 months ago

Clintonville Automotive has been servicing my Mercedes for the past 5+ years! They are great techs and provide a good value for excellent car care!!!

ellie meynardie

★★★★★

7 months ago

This is the only mechanic I'll take my car to. As a young woman who honestly knows nothing about cars, I've felt taken advantage of at my fair share of mechanics. This is not one of those places. I've come here twice for major repairs, and both times they've done minor stuff for free (topping off my oil, rotating my tires, etc.) as well as being very transparent about the cost and reasoning behind the cost of everything, and explaining everything very clearly without being condescending, in spite of the fact that, as noted, I know nothing about cars. The first repair happened during a busy work week for me, so my dad was more in touch with the mechanic than I was, and he was very impressed that he was called when the price was $10 more than what he was quoted. I have no doubt that the people here know what they're doing, care about it, and I trust them with my car. I cannot recommend this place enough!

L

★★★★★

2 months ago

I was shown a detailed description of what needed repaired and was charged a very fair agreed -upon price. Quick and friendly service.

Cheryl Hill

★☆☆☆☆

a year ago

DO NOT COME HERE, ESPECIALLY IF YOU ARE A WOMAN! YOU WILL BE TAKEN ADVANTAGE OF! First off: rude as heck! Me and my friend’s van broke down on the side of the road the night before bc of a radiator leak. When we came in and asked for help the guy at the front said, “well here’s what I’m gonna do. I’m gonna charge you $150.59 regardless if I fix it or not, then if we decide to fix it it’ll just go up from there.” My friend asked “How much does it cost to fix a radiator?” He said “I’ll charge you $909 and that’s not including a coolant flush which will be $233.” It was like he was pulling these prices from his butt. And a coolant flush is PART OF THE PROCESS. That’s like going to the dentist and then charging you to rise your mouth out after they cleaned your teeth. This company saw 2 woman who were from out of town who were just looking for some help. And he tried to take advantage of us. Luckily we aren’t stupid and have ppl looking out for us. But I advise any women coming here alone, to NOT! They WILL take advantage of you. When we went to tell him no thank you, he was on the phone chit chatting with his buddy and we were trying to wave to be polite and he completely ignored us as if we weren’t even there. DO NOT COME HERE! We ended up buying our own parts at autozone (my uncle has a commercial discount so that saved some $) but we went down to BERNIE’S and they only charged us 2 hours worth of labor. We got our Radiator changed, upper and lower radiator hose change, coolant flush and re-stocked, thermometer changed and a coolant fan changed. All in all, for paying for our parts plus labor, we walked away paying $589.16 Where THIS GUY TRIED TO CHARGE OVER $1,300 , AGAIN, TRYING TO TAKE ADVANTAGE OF WOMEN AND OUT OF TOWNERS! GO TO BERNIES!

Harry Warner

★☆☆☆☆

9 months ago

Not what it used to be. Years ago, I swore by CARS. I felt like I could trust them and they could get the job done. Perhaps they have had a change in management? I took my car there about 2 months ago, they ran a diagnostic, charged a lot for this, then said I should take it to the dealership, fine. However, they also told me that my tires were about to burst if I did not have them all replaced within the next month. And then tried to sell me 2000$ worth of new tires. I was dubious. When I took my Jeep to the dealership, they said my tires were fine and I should not worry and was fine to go on a road trip. I also stopped in at Discount Tire for a 3rd opinion because at this point I was so confused, they also told me I was fine and didn't need to replace my tires. I feel like I was being scammed. Today, I thought I would give them a try again because I'm having some trouble with stalling about every day. They're close and I want to support local business. I was told that if the problem does not occur when I bring it in they won't be able to do anything and it would cost me 245$ diagnostic fee regardless. This does not make me feel confident. I'm just going to the dealership. If I'm going to pay out the nose, I might as well do that. I'm done with Clintonville Automotive Repair Service.

Amy Kisei Costenbader

★★★★★

5 months ago

Great service, kind humans, very knowledgeable and easy to talk to, I had the sense they wanted to help me for the lowest cost they could, the bill was even less then expected!

Shelby Youtz

★★★★★

a year ago

I cannot say enough about the kindness of the people working at this place. I was in the middle of an absolute crisis and Gary was such warm and understanding human. And the people who checked me out were also so warm and kind! They knew that I needed any sort of break, human kindness and understanding. As for my car, they got in back in working condition in no time! They truly seem to care about you. Which is very nice and refreshing. I can’t ever say enough thank yous to them.

Morgan R.

★★★★★

11 months ago

This was my first time going to CARS and it was smooth, the staff — especially Erica, Gary and Paul all whom I spoke to at one point during the time I dropped off my car to picking it up. Paul really took the time to explain the condition my car was in and why the repairs were needed. I’m not well versed in the nitty gritty of cars and as a woman I’m hesitant to approach auto repair places, but my experience at Clintonville Auto Repair Service made me not feel anxious at all! I definitely will be coming back when my car needs another service :)!

Mike Chitwood

★★★★★

Edited 4 years ago

We moved from Wooster (where we had a mechanic we trusted) to Columbus a few years ago and have been looking for someone in the Clintonville area we felt comfortable with. Clintonville Automotive it seems is going to fill that need. My wife's Jeep had a water pump go out, so I got in touch with them. CARS was very accommodating, friendly and did a great job. They did a complete check over and repaired the problem. Jeep runs great and we've found our new trusted mechanic. CARS have been great for keeping me apprised of maintenence work needed and making sure the Solstice is ready to stay top down and head out. Thanks

Patrick Glasgow

★★★★★

9 months ago

Had a major engine failure on my vehicle. Clintonville Auto helped quickly and accurately give repair estimates and helper balance the decision to repair or replace. When I decided to replace they recommend several salvage yards who would give me a fair price.

Mat Coleman

★★★★★

7 months ago

These guys are great. Excellent communicators, speedy but careful work, and competitive pricing. They also fit me in prior to a vacation! They have a great app that allows you to track the work they're doing. I'm thankful!

Melanie Norris

★★★★★

9 months ago

You did a great job. I took my partner to his Dr. appt. On the way back my car just shut down on 161. Took probably 20 minutes to get it started. Got over to White Castle. Got a sandwich and relaxed.When we went out, my car started. But I called AAA to tow us to Clintonville Auto Repair. I was so afraid it'd shut down on me again. I'm 78 and my guy is 80. Not wise to be out there and maybe not have good luck. We praise AAA and Clintonville Auto Repair. They got us back on the road again. Thank you! Thank you ! And you will be the the that works on my car from now on. Melanie

Anthony Schlegel

★★★★★

2 months ago

Paul and his team are the best. I trust them with all of my family’s vehicles.

Davett53

★★★☆☆

4 years ago

I went to C.A.R.S. based on reading many positive reviews over many years. In addition, their location is close to my house and they are affiliated with AAA, which I am a member of. I was very disappointed that they released my car to me after they replaced the brake master cylinder, without properly testing it out, after completing the work. I drove away from their shop fully expecting my brakes were in perfect running condition, only to have them seize up, just blocks away. Rendering my car underivable immediately. I struggled to drive my car to an alley, with the brakes completely locked up. I had to call a local tow truck service, to have my car towed back to their shop, where it had to remain for another day, so they could remedy their botched repair work. They also replaced my cabin air filter, which we did not talk about, and I never agreed to have them replace it. They did reimburse me for the cost of the tow. I am now hesitant about using them again.

Chuck Clutter

★☆☆☆☆

Edited 8 years ago

Terrible Service! Been to CARS 3 times in two years spending almost $4000. they are expensive, that's not the main problem. When i took my car in there last time, Jason told me they would give me my AAA discount. when i picked up the car, they wouldn't give me the discount, and refused to compromise to any discount despite my loyalty to them. I talked to Mark on the phone who only offered excuses like "we only made $50" (on my $500 bill). Also, while my car was there over night and i was driving by, i seen they left my tail lights on all night!! *see pic TAKE YOUR CAR ELSEWHERE

Ashli Reames

★☆☆☆☆

3 weeks ago

Charged 250 for an inspection on a car no work done didn’t even offer partial money back won’t be returning.