Collision Center at Hoffman Ford

Scott K

★★★★★

7 months ago

Hoffman Ford always goes above and beyond for me and my family when we need them.

James Bailey

★★★★★

5 years ago

Everyone I dealt with on my explorer hood was GREAT. The Rapid estimate, attentive response and schedule from office clerk made the event go smoothly. The Shop manager was spot on with a minor (of what I thought was a flaw) resolved with respect and humor. Always top service Thank You Hoffman Ford and the collision department

Kathleen Miller

★★★★★

6 months ago

Quick, efficient, and thorough. The staff was very kind and helpful

Dave S

★★★★★

a year ago

Pleasurable experience from start to finish. Our car looks fabulous and brand new again thanks to the experts at Hoffman Ford.

Linda Cathey

★★★★★

8 months ago

I love Hoffman Ford Collision because of the timely and expert way they repaired my car.

Nature Gal

★★★★★

11 months ago

I was well pleased with the repairs made to my vehicle after a deer had collided with my vehicle. The repair was made in a timely manner and my car looks beautiful again!

Kristen Cassel

★★★☆☆

a year ago

Just picked up my car earlier today. My car was hit while parked on our street and I needed to have the front driver door and fender replaced. While they did an excellent job and you’d never know there were any repairs made I do have to say communication was lacking. I was told I’d get a call once they knew when parts would be in so they could schedule my car, I had to call them to find that out. Was told I’d be given a call to tell me when the parts arrived, didn’t happen. I called 4 times for status updates and it was the only reason I knew anything! Also, if you’re using a card when you pay, check your account if your card declines! My deductible is $750, I was told my card declined so I used another card, I now have $1500 being held across 2 accounts as the first card did go through. I am now at the mercy of Hoffman to either try to collect on the “declined” card so I can dispute it or wait for it to fall off my account in 8 days… lady at the front desk refused to look into it and said it declined and she can’t do anything about it. It was confirmed with my bank that it was approved, which is why they can’t help me till we see what Hoffman does!

David Burden

★★★★★

7 months ago

Staff here was great I was worried taking my Ram to a ford dealer but they did a fantastic job of fixing it

Dipendra Khadka

★★★★★

a year ago

Fantastic experience with Hofmann Collision Centre! The team was professional, kept me updated, and did an amazing job on my car—it looks brand new. Highly recommend their quality service and attention to detail!

Tara Courts

★★★★★

9 months ago

The repairs done on my car were remarkable!!! Hoffman Collision Center was very professional with every detail. Thanks for your dedication to your craft!

Shereen Yates

★☆☆☆☆

a year ago

I regret taking my car to this collision and service of Hoffman! Not only did they lie to me numerous times stating my car was fixed, and upon arrival I find it not fixed! Then they tell me I’m going to be charged an additional $104 if they have to look into what they did not fix and find it was not apart of the accident… even though the issue only came after I got hit! They then say that it’s my park break sensor… I was told it was fixed, that it was broken and bounding around and then it was frozen?!!!! Wanted an extra $1500 out of me with a non at fault accident! I advised them give me my car and I will take it somewhere else. I got my car in the shop the following weekend after sitting from F-F on Saturday I got it inspected by another shop and they found my sway bar was broken! You mean just paid Hoffman and they said nothing about this!! HOFFMAN BROKE MY SWAY BAR because they were upset I disrespected them because as a woman I felt manipulated! How can one part of my car that was never on or damaged before the accident not be a part of the accident? And then I got told it was fixed!!! Then broken and bouncing around and then frozen! So I told them I would not waste another penny with them and give me my car!! Now my sway bar is broken that was never broken or mentioned during the accident… so how did that break when I wasn’t driving it?????

Jacob Black

★★★★★

a month ago

Very prompt service and frequent updates. Car was cleaner than when I dropped it off!

Paul Baughman

★★★★★

a year ago

I recently had my car repaired at Hoffman Ford Body Shop, and I couldn’t be more pleased with the experience. The service was outstanding from start to finish. The technician who handled my repair was not only skilled but also incredibly cool and down-to-earth. He made the entire process straightforward and hassle-free, with no unnecessary delays or complications. The repair was completed efficiently and to a high standard. I highly recommend Hoffman Ford Body Shop for anyone needing quality work done without the typical runaround. Excellent job all around!

Margaret “Peggy” Gibble Arnold

★★★★★

2 months ago

It was a great experience and I would definitely use them again for any collision work

Dustin Cassell

★☆☆☆☆

4 years ago

I hit a deer and decided to use Hoffman collision center for the repairs recommended by my insurance. What a horrible mistake I made. They returned my car with parts not even attached to the vehicle. The hood wasn't even centered on the car. The radiator wasn’t even screwed into the vehicle. The paint on the front bumper was chipped on the edge of a brand new bumper. The overspray on my vehicle was horrible. I returned my vehicle to have everything fixed. Once again the car was given back to me with paint overspray, the bumper was “fixed” by someone blobbing paint over the chipped area, parts still not attached to the vehicle. Not to mention this was a safety issue as my car was shaking from parts not being attached correctly! I spoke to the manager who said it would be fixed but he didn’t live up to his word. I took my vehicle to a different collision center to have to fixed the correct way! I would never recommend Hoffman Ford collision center to anyone!

Milagros Inoa

★★★★★

2 months ago

Everyone at Hoffman Ford Collision was very kind and pleasant to deal with. I highly recommend using them for all repairs.

Fanetta Eldridge

★★★★★

4 months ago

My experience with dealing with the collision center was outstanding they were great. They were polite. They were understanding they were always smiling and taking care of me. Every time I spoke to them they answered my question. They assisted me with finding stuff they were great. I think they all deserve