Colonial Mazda Service

Sheena M

★★★★★

6 years ago

I live in Stamford. Anytime I need my car serviced or checked out. I always take the drive to Danbury because of the level of service I get.

Jody Pallak

★★★★★

a year ago

Anthony was very pleasant and went out of his way to address my concerns

Andrea Beebe

★★★★★

5 years ago

The Service Department is top notch. I respect their work tremendously. Very personable. The main reason I keep getting Mazda cars is because of the Service Dept.

John McNeil

★★★★★

6 years ago

What's not to love, family friendly environment, great staff that will go the extra mile for you. You owe it to yourself to try them out for service. I know it says Mazda, but their Techs are skilled with almost every brand on the road

david p

★★★★★

a year ago

Colonial Mazda Service is fantastic, easy check in, knowledgeable staff, clean large bright waiting room, highly recommend them.

bubblesncups

★★★★★

Edited 3 years ago

Bought my car here with no pressure just excellent service. I was expecting emails and voice messages, but it was all on us to reach out. That was a different and wonderful experience. Ask for Cody.

debbie patzelt

★★★★★

a year ago

Andy listened to my concerns and questions. His responses were clear, polite and professional. I recommend him most highly!

Paul D'Onofrio

★★★★★

a year ago

Deanna was fantastic. Took my car earlier than scheduled, was very knowledgeable and professional and I felt like I was in good hands!

John Ciliberto

★★★★★

a year ago

Service today was beyond my expectations. From reception where my contact information was updated to the quicker than expected service time. I couldn’t have been more pleased.

Tip Muangman

★★★★★

a year ago

Service representatives, Deanna and Antony are Very friendly and helpful. They are knowledgeable and give me exact information and time duration about my car repair.

Karen Brown

★★★★★

a year ago

Everyone was friendly and helpful. The waiting area was comfortable and immaculate. The service was done in a timely and efficient manner, and information was given to explain what was happening every step of the way.

Joshua Ramkissoon

★☆☆☆☆

9 months ago

Worst Mazda Service experience in my life. I have owned Mazda for 20 years. I always used New Rochelle Mazda, then I moved to North westcester and try Colonial twice. I will never go back. Everything is long delay and excuses. I went to Palisades after my experience at Colonial and they are 1000 times better.

Jim

★★★★★

a year ago

It has been stress free dealing with Mazda service. Anthony has been extremely informative and helpful thru every step. He has gone outside of his job description to make sure I receive great service. Colonial Mazda will always get my car for service!

Naomi Noach

★★★★★

a year ago

Deanna their service writer is absolutely wonderful. We ran into some unexpected repairs and she did her absolute best to help get things handled at a fair price and quickly. She made sure to keep us informed through out the process. What could have been a massive headache turned out to be as painless and affordable as possible.

Mitch Spiegel

★★★★★

3 months ago

Second time for the same issue., Deanna is great to work with! Great communication. Wish all dealerships had service personnel like deanna

Abby Pearson

★☆☆☆☆

Edited 2 months ago

This was my second visit, and it was a disappointment. I had the 15,000 mile service package and asked if someone could check why my windshield wiper fluid doesn’t work- a basic safety issue since I’ve had to pull over and pour water on my windshield just to see, which I told them. The employee said no and that he didn’t want to stay past 4:00pm (I dropped my car off at 11:30am and was able to pick it up at 1:00pm). Instead, I was told to reschedule and pay a $170 diagnostic fee for something that could have been checked while my car was already there. The only decent interaction I’ve had was with Cody in sales. I would not recommend this service department.

Jennifer T

★★★★★

2 months ago

I was thoroughly impressed with the level of friendly service and expertise provided by the staff at Colonial Mazda. In addition to completing my first service, the team answered several questions leading up to my appointment. The car was ready when promised and the clean, welcoming waiting area was a nice bonus.