About Business
Complete Auto Care is a highly-reputable Car Repair service provider based in Grand Prairie, TX. Complete Auto Care covers all facets of the Car Repair industry, with a focus on Auto repair shop, Air conditioning repair service, Auto parts store. With over 479 reviews and an average rating of 4.4/5, Complete Auto Care is a trusted name in the industry. Their presence in Grand Prairie, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Alicia Miles
★★★★★
3 weeks ago
This place was great and fast for the service I had.
Cassandra Rodriguez
★
☆☆☆☆
4 months ago
Guy at front desk is very unprofessional he tells his employees to not talk to customers and that he himself said so & that he can’t give out managers info in regards to unprofessionalism and to communicate in regards to a vehicle not being fixed right I couldn’t get a name or number “ he kept saying I can’t give you that after being cut off by him several times he continued being defensive and offended by how I as a customer was being straightforward with him i wasn’t happy with the way he was running business and how I and my partner were treated and the customer service was awful here I would put zero stars if I could waste of my time !!!
Shateria Coleman
★★★★★
4 months ago
Great company the men are fast and efficient great customer service and explains well on problems with ya car. My go to spot for oil changes
Julie Lutrick
★★★★★
7 months ago
Was a very good experience. The gentleman that greeted us was very pleasant, the oil change to our Kia was very quick. And the same gentleman that greeted us checked us out and even said Have A Blessed Day! You dont hear that very much so it made my day. Thank yall for the great service and awesome customer service. Keep up the good work!!! ☺️☺️
Tyrell Lambert
★★★★★
a month ago
Came in worried about a grinding noise and left relieved it was just worn brake pads, they didn't try to scare me into more work
Jan Li
★★★★★
6 months ago
Excellent, trustworthy , honesty and professional Service and work. I’m definitely going to return back for repeated services or any auto care repairs! I have had wonderful experience and Highly recommended to all !!
R SE
★★
☆☆☆
4 months ago
Overcharged for a headlight bulb . $25.00 to change a headlight bulb ? I needed to go to a funeral so I got it done but I won't come back . The guy was very nice but wow definitely feel over charged to unscrew a cap and replace a bulb .
Chere Roebuck
★★★★★
5 months ago
I always bring my car here for maintenance and oil changes. The crew there are always professional and quick. Good service and reasonably priced!
Jermane M
★★★★★
4 months ago
Talk about quick. I was in and out in 15 minutes. Explained everything. Straightforward! They were fair and helped me out (I used Groupon). I will be back!
Rabian McIntosh
★★★★★
2 months ago
Awesome place to go to get your car serviced. Great prices as well! Highly recommend 💯
max ferrusquia
★★★★★
6 months ago
Great customer service Pricing is great come check them out they know what there doing so knowledge
Roderick Wilson
★
☆☆☆☆
3 months ago
I had my truck looked at for noises coming from my suspension. The shop had previously made repairs to my suspension for the same issue last year $1200. They told me it was it was another part and it would be another $1200. I went to another shop and was told the same repairs that was made last year was apart of the issue. I called to see if my warranty was still good and they told me that the warranty had just expired but I had the look at it 2 weeks before the warranty expired and they said nothing about the warranty parts being defective. Always have multiple people look at your vehicle before making a decision.
Eugene Brooks
★★★★★
6 months ago
Outstanding shop!!! I was in a real bind with my car. Came in at 2:00 pm found out my alternator was bad and they said they couldn’t get it fixed before Monday and I told them I needed my car fixed before then cause I am starting a new job!! They went above and beyond to help get my issue fixed!! They stayed overtime to get me taken care of!! I will always take my car to them to get fixed!!! Very much recommended this shop you will not be disappointed!!! Thank you complete auto care!!!
Gipan Paisal
★★★★★
a month ago
Great prices and the repairs actually hold up, haven't had to go back for the same issue twice
Aleeya Harris
★
☆☆☆☆
4 months ago
SCAMMERS! I’d give 0 stars if I could. Took my car here after it wouldn’t stay powered on, they kept it for a week and told me it would cost me $2200 for wiring issues. I took it to the dealership and it was only a blown fuse that was easily fixed within a few hours.
Dave Mettauer
★★★★★
4 months ago
I am very pleased with Complete Auto Repair. I came in without an appointment, greeted as I drove up. Reasonable diagnostic fee (applied towards the bill) and quick to diagnose the problem. The bill is reasonable for the repair done. Considering the rip off artist I commonly run into in the repair industry, they are a breath of fresh air. Thanks guys
Andy Guerra
★★★★★
a year ago
It’s been a while since I have written a review but with this place I just had to. As soon as I got out of my car I was greeted by the receptionist and she had such a pleasant tone and attitude. The lobby is so clean and comfortable. There is also a really nice fridge of refreshments for a good price too! They were also really fast with my oil change, and this is my second one and my car had NO problems with the first time.
Megan K
★
☆☆☆☆
a month ago
Don't go here unless you want your car damaged! We went in for a brake change. They changed my brakes and rotors and it suddenly started making noise and the rotors were getting scratched because they tightened the brakes too much. They even admitted the parts looked good when they put them on, and they're the only people that have touched the brakes. So then all of the damage is from how they put those parts together. They blamed the bracket but how is that going to be bad on a reliable model of car with only 80k miles?
Andrea Guerra
★
☆☆☆☆
a month ago
I change my rotors and brake pads, on October they were making a really weird sound so I took my car back they had me for 3 hours waiting and told me they didnt find a problem with the installation so I came back today February 3rd and magically there was something wrong with my brake pads I told them they were getting scratch my rotots since day one no I am going to go have to pay for new rotors and I am gonna be better installing them myself than giving my car to this people that only wash their hands and they were offering to fix a problem they created on exchange of me paying for something I originally already pay, save yourself from these peole and dont come here
C. K. Sam
★★
☆☆☆
a month ago
Dishonest!!! Be careful Kept car for over 3 weeks. Charged more than initially quoted and charged a 3% convenience fee (never mentioned during the 4 weeks we discussed the repair). While I'm thankful that I have transportation.. I hoped Complete Auto Repair was fair and honest. The guy at the register was nice, but that does not outweigh the negative.
