Complete Auto & Truck Parts

Christine Gigante

★★★★★

4 years ago

I had no brake lights and the part I needed was discontinued. I was told to go see Dale and he was absolutely amazing and so were the rest of the guys! I will definitely come back here again and tell everyone I know to come here. Thank you guys for saving the day

Leonard Hicks

★☆☆☆☆

6 months ago

Warning ⚠️ do not go to this junk yard they will disrespect you and steal your money if ask for back even tho I never got part and never pulled the part was respectful and still got talked to disrespectful luck I'm not the old me 😭 fr ⚠️ do not waist money at this location or time thank you have blessed day 🙏

Diana Gray

★★★★★

10 months ago

Towed my car from a car accident. Great company. Easy to work with and fast to pick up.

Jeff

★★★★★

2 years ago

Very informative polite genuinely cared about our situation 💯 worked with us without hesitation. Thanknyou

Anita Riley

★★★☆☆

Edited 7 months ago

Looking for car parts. You basically have to look for the parts yourself. The workers may or may not look for anything if it's not in the computer. However, everything is not listed in the computer either. They need to pay people for finding their own parts.

Deonta Boose

★☆☆☆☆

11 months ago

Rude place a bunch of scammers they sold me what was supposed to be a windshield with a "SCRATCH" tried to take it to get it put in at a glass shop they couldn't do it because it wasn't a SCRATCH BUT INDEED A CRACK tried to take it back they blamed me for it mind you they gave me a free fogg light for what they said was a scratch told me exactly where the crack was when I got it then played like they never saw that crack before. make sure if you buy anything from them and they say its a "minor" or a "little scratch "take pictures because it's them against you they are gonna back their own before they give you any amount of money back they won't care dirty place with dirty people running it.

Madeline Toole

★★★★★

a year ago

Workers were helpful and nice! Junk yard was clean and orderly. A worker drove me back to the parts car to make sure car parts were of satisfaction before buying. Will use again in the future!

Gloria Boone

★☆☆☆☆

7 months ago

wish they would offer Saturday hours for impound pickup only M-F until 5p.m.

Bob Koth

★★★★☆

Edited 2 months ago

Rick is very helpful with parts nice guy to deal with

Lisa W

★★★★★

4 years ago

Nice polite professional employees. We were taken care of quite fast since contacting last week. Got exactly what we had needed, fingers crossed it solves my trucks problem! 🤞🤞🙂 Very easy to find from Imlay - Brown City area.

Nariyah Knox

★★★★★

a year ago

walked in 10 min before they closed and customer service was excellent , was quick and got me exactly what I needed in the price range I needed , Didn’t give me any trouble like the places I went to before coming here.

Joshua Smith

★☆☆☆☆

a year ago

Rude as hell offered terrible amount of money for a vehicle that's in great running shape no thank you bad for business don't use these people

Concord Branches

★★★★★

6 years ago

This place is Fantastic! Their customer service exceeds expectations. Mark was great and extremely helpful as well as Fast! Got in and got out! Great job!! :) I also posted my review on Yelp. Thank you so much.

Garden City Fence

★★★★★

7 months ago

Friendly helpful staff and attentive counter service.

Andy Gales

★☆☆☆☆

Edited 4 years ago

Our company purchased an engine for a Jeep at his place. Our company (a licensed installer) installed the engine and immediately it was knocking giving us problems. We called Complete Auto and they stated they did not have another one, but they would give us our my money back. We send a driver all the way there (30 miles away) and they refused to give our my money back because they stated that it wasn't the engine that they sold us. We have no reason to lie, We don't enjoy putting engines in and out for fun or telling our customers excuses. We even told the owner that we had surveillance footage showing that this was the engine that they delivered to use and the one we used. He still wasn't going to help and it wasn't his problem. There goes $800 down the drain, waisting days of our time and an upset customer due to the delay they caused. This company will tell you what you want to here and give you horrible results. You are rolling dice buying from this company.

Conrad Werbelow

★☆☆☆☆

3 years ago

Called this morning for a side view mirror. Was told they don't ship parts. Never heard of a salvage yard not shipping parts. You replied talking about blind shipping, I was calling to order the part for my business, shipped to my business, paid with my business card with the same address as the shipping address. Even told you the name of my business, but you proceeded to be rude and hang up on me. Great customer service

Jeanette Leshan

★★★★★

7 years ago

The lady who answers the phone and works the desk for in person customers provides professional and courteous service. The guy who took us back to see our wrecked car (I think his name was Randy) was very friendly and helpful. The tow truck driver was polite to my son when he initially got in the wreck and they hauled it away. I hope I don't need them in future but would not hesitate to call if necessary.