Convenience Auto Service

Lena Carpenter

★★★★★

a year ago

So happy I decided to come to this shop! Hands down the most honest place I’ve been to in the area, and I’ve searched around for a while. Justin and his team have been awesome, getting me in and out quickly and helping me sort through various issues with my vehicle. Absolutely will recommend Convenience Auto Service to anyone I know needing repairs.

Andy B

★★★★★

Edited a year ago

Very thorough. Well trained mechanics. Professional and knowledgeable. I've never had them fix something only to find out they missed the real problem, which has been an issue for me with other shops. Even better, they're not as expensive as the dealerships. I recommend them. They give you good, easy to understand written reports of the work they do to your car and the findings of their inspections.

Donna B Krukowski

★★★★★

8 months ago

I’m an older adult who has leased cars, mainly JEEP & Toyota vehicles, for over 30 years. So when maintenance was required back to the Dealer I would go. In 2020 my lease was a Toyota RAV 4 Sport. Due to COVID and now in retirement I didn’t drive as much. At end of lease I decided to to purchase the car with only 12,000 miles on it. Bottom Line…in July 2025, now with 15,900 miles on the car…I was planning a short trip & wanted to have the car checked out…but where do I go? Asked around and reviewed the Church bulletin. Convenience Auto on Jewett near South Industrial was advertised and I called. Polite, professional, personable and caring are just a few of the adjectives I could use. Timely, reassuring…you get the idea. The price was right for me…give them a call to discuss your vehicle & concerns, you will not be disappointed. Thank You Justin, George and crew!!

Molly Raigh

★★★★★

10 months ago

I had a great experience. My car was making a weird noise after a long road trip and took my car in. They told me it they were busy and might not get to my car that day. However, George ended up calling me back later that same day. They fully explained the problems with my car over the phone and texted me a straight forward quote. The care is over 13 years old and I ended up deciding to replace rather than repair. Although, I only paid for the diagnostic, not any type of repair, they went above and beyond and fixed it up a little so it stopped making the sound. Overall a great experience! I would highly recommend.

Don LeFlouria

★★★★★

7 months ago

Great service! Mechanics are honest and take their time to diagnose the problem. Pricing is fair and reasonable. Feels good to have a trustworthy mechanic! Will definitely will return in the future!

Natalia Munoz

★★★★★

5 months ago

We have been coming here for years & always have the best, very transparent service. Both the car & the customer service are excellent & the team is just nice & thoughtful & really good at what they do.

Alex Hopper

★★★★★

5 months ago

I came by to replace a friends windshield wipers as a surprise because I was visiting town. Not only where the folks here funny and kind and had a variety of parts already in stock BUT (drum roll please)- when they came out to install them they laughed and pulled off the covers that had been left on them. Hilarious. Problem solved and got to have a good laugh. They seem to have a great rapport with regulars too. It was sweet. Thanks team!!

Tony Markel

★★★★★

a year ago

I do a lot of my own work on the truck in the picture, and I've been to many of the shops around town. I came in for my air conditioning. They fixed that. But they also went above and beyond in ensuring my old truck had a thorough inspection. They also proactively notified me of issues I was having without being asked. The work was of the highest quality, thoroughly documented, and the price was reasonable. They've earned a customer for life.

John Rubadeau

★★★★★

4 months ago

Wonderful, honest people who always do a great job servicing my car. Been with them over ten years and never had a complaint. Highly recommend.

Robert Sansone DiMaria

★★★★★

2 months ago

Always trustworthy. Justin knows his stuff and George is reliable and with that courtesy car ride. Would highly recommend this garage.

Susan Kinsky

★★★★★

2 months ago

I genuinely like and trust everyone at Convenience Auto. I work nearby and all my colleagues have their key tags hanging from their keys. They are honest and communicative and have helped me out when I’m in a pickle.

Veronica Contreras

★★★★★

4 months ago

I took my car in because I had scary sounds coming from the engine. These guys are AMAZING! They found what was wrong and checked the rest of the car after doing a test drive with it. I feel so so grateful I brought my car to them. They were fantastic, honest, timely, and very friendly. I would come back to them in a heartbeat!! (also the student discount saved me!)

Tim Knapp

★★★★★

4 months ago

I had been informed by another auto expert that my problem was likely my driveshaft. I took it to Convenience Auto on Jewett in Ann Arbor and they diagnosed a much less expensive repair was needed in my wheel bearing. They fixed it in a day and my car with nearly 300,000 miles on it is working great! Plus the guys are very honest and nice. I've been there in the past, and I'll be back again. These guys keep me from having to buy a new car in this horrible economy! Thanks guys!

clarinetcandy

★★★★★

10 months ago

Wanted my brakes looked at on my car since it has been several years since they'd been done before. The mechanic's inspection and assessment was honest and gave me a good idea of the current condition. Turned out my brakes were worn enough that I went ahead and asked to fix them ASAP, and Convenience had it done the same day. Now I won't have to worry about it for a long time, no complaints! Nice clean, local shop with friendly faces behind the desk. I'll definitely be back for future maintenance.

John Hunter

★★★★★

5 months ago

Have used them both for routine maintenance and for pre-purchase inspections. They do a very complete inspection. Saved us from a buying a used car that had been in a collision and then very poorly repaired. They do a great job with routine maintenance. Always get us in quickly and very reasonably priced. Very happy ith the service.

M G

★★★★★

4 months ago

I brought my car to Convenience for an oil change and safety inspection. The inspection report and accompanying repair estimate were helpful. George and Justin explained the findings and offered recommendations that considered vehicle longevity, performance, economy, and safety. I decided to purchase a set of new tires as well. The quality of the drive is now remarkably smoother and I appreciate their work in ensuring that my car is ready for winter driving conditions. Five stars for depth of knowledge and experience, recommendations, reasonable pricing, fast work completion, communication, ready rides to and from shop, and very pleasant staff.

Julie Zahran

★★★★★

4 months ago

I’ve been bringing my VW to this shop for years — everything from simple oil changes to those “please tell me this isn’t a big deal” corrective issues — and they are ALWAYS top-notch. Honest, reliable, fast, and truly expert with foreign cars. I never feel upsold, always feel taken care of, and the quality of their work is consistently exceptional. Highly recommend!