Costco Tire Center is a highly-reputable Car Repair service provider based in Champaign, IL. Costco Tire Center covers all facets of the Car Repair industry, with a focus on Tire shop. With over 4 reviews and an average rating of 3.0/5, Costco Tire Center is a trusted name in the industry. Their presence in Champaign, IL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Literally was outside costco and they refused to help with a blown tire :/
Jordan S
★★★☆☆
8 months ago
Good value tires, however you get what you pay for with pretty lousy service. Long waits, long holds if you call, very difficult set up tire rotation appointments and it always takes longer than what they estimate.
Ti-Chung Cheng
★★★★★
a year ago
Great experience with this location. Came in with a bunch of questions and the staff explained to me with patience and a lot of details. Even recommended me to order online to better track the status. Made the order day of and tire arrived in three days. Installed the evening that tire arrived. Waited for just shy of 1 hour. Will recommend.
Chris Diddit
★☆☆☆☆
a year ago
First in line. Told 45min to 1hr for a 30min job that ended up taking 1hr 30min and get to my vehicle to find my wheel caps in my front seat. I was given the excuse that they had issues with other vehicles yet I was scheduled at the very beginning of the day. I will never use their tire center again. Oh, thanks for scratching up my caps too!
Mucen Yu
★★☆☆☆
4 months ago
Arrived at 10:05 for my tire inspection and was told by the associate to wait up to an hour to patch two punctures in my tire. Ended up waiting for slightly over two hours🙄. Price is unbeatable though so that’s that.
YJ Park
★★★★★
a year ago
I ordered a new set of tires and installed them through Costco two weeks ago. The experience has been great! It took less than an hour to get all four tires replaced. The two technicians I talked to were nice. Costco tire purchases include installation, as opposed to Sams Club which charges $20 per tire. Getting free rotations is a nice touch.
Eddie
★★☆☆☆
a month ago
Horrible service today. Starting from the guy who greet me at the desk… and they claim they have to have William( apparently a manager) to handle my retorque request. All I can say is avoid this place if at all possible. If you don’t have the right person on duty then notified customers and don’t let us run to your store and waste our time for a simple request. By the way, zero star for the Tan or Tang dude, all he can help is saying sorry…pathetic.
Xavi
★☆☆☆☆
3 months ago
I understand that not having an appointment factors into this, but I’ve been stuck out in below freezing temps with a tire that’s popped off my rim in the Costco parking lot and instead of letting me make a last minute appointment to get it fixed so I can get me and my dog home, I was told there was nothing they can do and to call a tow truck. The employee I spoke to seemed willing to help, but ultimately the supervisor refused. I know where I’ll avoid at all costs for help in the future.
Lehan Yang
★★☆☆☆
Edited 3 months ago
Explicitly told them to replace tpms sensors. Was told “I checked all 4 sensors personally and they work perfectly”. I also told them that the tire pressure in their computer is wrong and use the pressure on the door sticker. But I guess reading is too hard.
Aaron Bui
★★☆☆☆
a month ago
I understand the fact that appointment is what needs to operate. I came late for my appointment one hours. I told the guy - Caesar that I am apologize for being late. His commment was like, “ you are late! We cannot take you in today.” I understand the late part then he said, he can reschedule me in at 2:30 today. I suggest that I checked and leave car there since I don’t have to drive back and forth because I have work. Once the vehicle completely I can come to pick up after work. He said, No! We cannot do that! It is disappointing that Costco cannot honor the leave the car, check in, work done and pick up. You must be present at the time of your appointment to check in. What a joke? This make my impression with Costco go way bad. I’ve being the executive member for a while. Feel my membership is not valuable.
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