Reviews
Mike Dynkin
Oswald, Daniel, and Jason are great! Very helpful and good with follow-ups.
★★★★★ 3 months ago
Leydi Chow
Why bother making appointment if a basic tire rotation takes longer than 2 hours. NOT.GOOD.ENOUGH. Costco can do better.
★☆☆☆☆ 4 months ago
William Pham
Pointless to set appointments. They’re alway late. Over two hours this time for a rotate and balance
★☆☆☆☆ 5 months ago
David Colvin
★★☆☆☆ 6 months ago
byron leon
Very bad service they always ignore me when I go there I also have to look for them nobody there very bad please don’t waste your time going there
★☆☆☆☆ 7 months ago
Ruben Canales
★☆☆☆☆ 8 months ago
paul underwood
Excellent friendly tire service employees
★★★★★ 8 months ago
Sarp B
I went in as a walk in on a Saturday morning. So understandably the wait was a little long, i was told it would take anywhere from 2-4 hours to get sensors installed on some tires but they were able to do it in an hour. Everyone working there was very professional and nice.
No-one seemed to take any shortcuts and I will definitely be back again!
★★★★★ 8 months ago
The Glass Door
Maybe mention that you have to be a member to use the air because it comes up when you Google tire air near me....wasted time on a flat driving here.🤔👍🏾
★☆☆☆☆ 9 months ago
Robert Metro
★★★★★ 10 months ago
Anya Hommadova Lu
Horrible customer service. Wish I could give negative stars!!! Stood in line more than 30 minutes each time, staff never in a hurry. They didn’t have the tire I needed so ordered it. Was told same day or next day at the latest. Next day comes I call them and it’s not there yet. Called again at the end of the day still not there. On the third day called and was told it could take up to a week and they didn’t know why it’s not there or how long it would take to get it, was told I could get a refund if I am not satisfied lol it finally arrived on the 4th day. Waited in line forever and was told that it’s a walk in so will take 2 to 3 hours (to put on ONE tire) which was 4 days late.
★☆☆☆☆ a year ago
Ilia Toli
★★★★★ a year ago
John Tompkins
JASON (Tire / Auto Dept. Manager) IS AN ANGEL!!! I was driving into to Houston to go to my 30 year High School Reunion from Dallas Friday 07.28.23 when I hear some grinding/scraping sound when I pulled into a gas station about 5 miles earlier! Turns out, when I had my oil changed on Wednesday evening at a “Take 5 Oil & Lube”, they didn’t reattach my under carriage correctly and it was dragging (attached pics). It’s 5:55 P.M. and Costco Auto is about to close and Jason said he’d get under my car and cut the dragging pieces off (Mind you, it’s Friday at 6:00 P.M. and it’s 100 degrees out 🥵!) I offered him a bottled water (I had a cooler filled in my car for the hotel) and $60 cash! He absolutely refused the cash but said he’d take the water and said, “just come buy tires from me. Oh wait, you live in Dallas, just right a review.” Anyone in the Conroe or Woodlands area, go see Jason (don’t know his last name), the Manager of The Auto/Tire Dept. if you need tires 🛞! And Costco corporation and / or Jason’s supervisor, Jason deserves a raise!!! Thank YOU again Jason!!! 🙏🏻🥰👏🏻🥂
★★★★★ a year ago
MaryAnn Olson
Nitrogen for your tires! YES! I called 15 local tire shops and none of them knew where to refer me to top off my RV travel trailer nitrogen filled tires, so I am putting this in the reviews so it comes up in your Google search :-D Save you some time! NITROGEN #NITROGEN
★★★★★ a year ago
Dominique M.
Great service every time and staff are friendly
★★★★★ a year ago