Crash Brothers-Collision Center

Christine Wilds

★★★★★

a month ago

They did an excellent job! Being I was paying out of pocket, they were able to offer a repair with recycled parts, something other shops didn’t offer. It saved me a lot of money and my vehicle still looks brand new. Appreciate the work that was done!

Biomed27

★☆☆☆☆

6 years ago

Dealing with Crash Bothers has been nothing short of a nightmare. One thing is to be incompetent, but to also be disrespectful is just mind-blowing to me. I dropped off a bumper with very minimal damage to be repainted. They kept it for nearly 2.5 weeks, only to return in in worse conditions. The overall finish was poor and the paint match was way off. When I saw the horrible job performed, I suggested we do a partial refund because at the time it seemed like a fair thing to do, due to materials and time invested. The owner met me at the shop and when looking at the bumper, the first thing he says, "the color is off because you picked the wrong color". They had the audacity to blame me for their incompetence by accusing me of picking the wrong color, when that was in fact not true. Anyway, I didn't want to deal with Crash Brothers any longer, so I took the bumper to numerous other body shops to correct their mess. However, everyone refused to work with it due to thick layers of paint applied as seen in the picture below. I was advised that I needed a new bumper to ensure the job could be done right and when I learned this, I contacted Crash Brothers in good faith in order to resolve the issue. Again, a complete disregard for the customer was demonstrated, therefore I reported them to my bank and as of now my bank is handling the situation. Long story short, a simple paint job that should not cost more than $400 ended up costing me $1500 due to their incompetence. Do yourself a favor and avoid this place to save yourself a headache, money, more importantly time.

kaleigh madewell

★★★★★

6 years ago

I had an amazing experience with Crash Brothers!! My bumper was literally hanging off of my car and they were able to order, paint, reattach, etc. in less than 3 days. It was also extremely affordable and they weren’t over pricing me like other body shops I had checked out prior. They also sent me picture updates of my car which was really nice. Very happy with everything and will be returning to Crash Brothers if I’m ever in need of car repair again!

Foster

★★★★★

2 months ago

They do a lot of communication with insurance and do what they can to get you the best option

Kent Bogle

★★★★★

2 years ago

I had an encounter with something in the middle of a single lane road, at night, and it did over $5,000 worth of damage on my beautiful 2021 Genesis GV80. I took it to Crash Brothers and they worked with my insurance company and went above and beyond what I expected! I can honestly say that when I went to pick it up, it looked like it was brand new, except for the 43,000+ miles on the odometer! HA! I have never used Crash Brothers before but can honestly say that I will probably never use anyone else for auto paint & body issues. Y''all are the best!

Ashley Stafford

★★★★★

a year ago

Had my car towed to Crash Brothers when I was hit. This was my first accident so I really didn’t know the process. Landon was super helpful; he walked me through what I needed to do. I called multiple times and each time someone promptly answered the phone and helped me with my next step. My car ended up being totaled but if needed in the future, this is where I’d come back. During my cars stay at the shop, I met a girl who’s car also happened to have work done here so I asked her what her experience was like, she also had nothing but good things to say.

Parker

★★★★★

7 years ago

Jeff is one of the most personable service managers I’ve ever met. The team was able to fix my car to look good as new (or perhaps better) and they did it in unbelievable timing. I shopped around for weeks for a good deal and nobody came close to the deal Crash Bros offered me (about 65% their lowest competitor)! The team’s paint experts do an unbelievable job too. Please trust Jeff at Crash Bros to make an awful situation a little easier. I’m so glad my fender bender didn’t force me to be a heavy spender!

Matthew Pataky

★★★★★

a year ago

Absolutely outstanding experience here. I was so incredibly nervous about my car and they were totally reassuring and communicative and made the entire process so incredibly easy. Absolutely will go here for any issues I ever have in the future. These people are seriously amazing.

Caren Hamilton

★★★★★

Edited 6 years ago

I had a phenomenal experience at Crash Brothers. My vehicle was hit from behind and now looks brand new. Jeff and all the excellent workers here helped make the process seamless. They were incredibly friendly, prompt and reliable. I appreciated their willingness to help make the process as easy for me as possible. Jeff worked to keep me in the loop through every step and was able to empower me to make more knowledgable decisions. I would highly recommend this shop to anyone in the Fort Worth area!

Pat McAlister

★★★★★

5 years ago

They painted MY 95 Chevrolet Cheyenne red pickup. DID ONE HELL. OF A JOB I THINK HIS NAME IS BILL AND THE OFFICE MANAGER WAS EXTREMELY Knowledgeable.IN HER CRAFT. THANKS FOR A GREAT JOB CRASH BROTHERS. STEVEN PAT

Ericka Wright

★★★★★

6 years ago

I don't even know where to begin, I worked with Jeff the owner from day one about getting my car into the shop. My experience here was absolutely the EASIEST. It wasn't stressful at all. I had to get a rental vehicle while my car was in the shop, making this easy for me, Crash Brothers met me there (Enterprise) to pick up my car and take it back to the shop. I got updates on my vehicle the entire time it was in their hands. When my vehicle was done they delivered my car to me at Enterprise. My car looked brand new, they even detailed the inside and it smelled amazing. I am very impressed with the work and will be a returning customer in the future if need be. Defitnetly a recommend, and good people.

Simone Welch

★★★★★

5 years ago

HIGHLY Recommend Crash Brothers. Ashley has been nothing but courteous and professional. In our first experience, our bumper had been backed into with a truck hitch and left a really deep dent. I called, spoke with Ashley, she gave me a very reasonable quote, and I had my car back in three days. The work was immaculate. The second time we were rear ended on the 30 and the damage was pretty significant. So glad we had Ashley, she dealt with a disorganized insurance company, and even with all the damage, our car was ready within a reasonable time frame. For further reference: My husband, who has restored and shown cars, thinks their work is phenomenal. When we took the same car to our Toyota dealership for sensor recalibration (something Crash Brothers can't do), they commented on how good the work was and asked who did the work.

Carlos Rodriguez

★★★★★

2 years ago

This shop is one of the best shops I have worked with so far. Great communication great service, quick service. My insurance was going to send me to service king which was going to take 3 months to get my truck back but with Crash Brothers they fit me in and had my truck ready in a Month. Hopefully I won’t get into a wreck again but if I don’t I’m 100% going back to crash brothers.

JimBob Steen

★★★★★

5 years ago

I am glad I found Craig, Ashley, and their crew because they did a fantastic job with my SUV. I had some major hail damage and they had it done in less than a week and it looks better than new. Ashley was prompt and over delivered on all her promises and service. If you have damage, get a quote from Crash Brothers and let them take care of you.

Michael Cisneros (maccis)

★★★★★

8 months ago

Great job and incredible matching of paint (Metallic Carbon Black) which frankly looks blue to me. Would highly recommend based on price and excellent work.

Will Benzel

★★★★★

2 years ago

I was in a car accident roughly a month ago and I was having trouble finding a shop that would do the repairs as one of the components involved in the accident had some negligible hail damage prior to the accident that was not associated with the claim I submitted. I had no interest in repairing this hail damage as it was not involved and proposed waiving any warranties that prevented these repairs, to no avail. I was referred to Crash Brothers and they got the job done quick and painlessly; end result looked great!

Montes Martinez

★★★★★

2 years ago

Crash Brothers repaired my SUV after a collision with a carport pole. Quick turnaround and amazing results. Fair price as well. Would definitely recommend!