Crash Champions Collision Repair Arlington 199th

Larry Howe

★★★★★

7 years ago

The repair work WBL body shop did on my truck was outstanding. My truck looks brand new again. I am very pleased with their work and will never take any of my vehicles in need of body work, anyplace else. Thank you for doing such a great job with my truck.

Elisha Dukleth

★★★★★

7 years ago

Hands down the best Auto body shop around. From the friendly staff that help you at the front counter, to the amazing staff in the actual shop. I especially love that they dealt with my insurance company and made sure all my needs were met! The quality of work they do is flawless. I highly recommend WBL Automotive! They work on anything from regular mom cars like mine, to high end collector cars!

Lynee Hendrickson

★★★★★

Edited 6 years ago

What a great shop! After having a bad accident and bad day this shop helped me in every step of the process. The office staff calmed me down, they helped assist in the insurance claim process. Once the insurance approved they claim they got to work and kept me in the loop along the way. I was so happy to have my car back, then to see it sparkly clean inside and out I was thrilled. A+ service with a smile & a life time warranty to boot

Kim Helm

★★★★★

2 years ago

I had drivers side mirror severely damaged. And some scratches from the pipe that hit the car. Crash Champions were awesome!! My car was finish in one day!! They washed and polished it and vacuumed the inside and cleaned the dashboard. We are so pleased with the work and the friendliness of all employees!!

Daniel Lyons

★★★★★

6 years ago

I had to have the front pass door of my Silver 2015 F150 replaced after a hit and run. WBL did and excellent job helping arrange a rental car through my insurance and staying in good communication as far as progress of the work, I couldn't be happier with the customer service and workmanship. They are upfront and honest with you from beginning to end. Thank you everyone at WBL for getting my truck back on the road as quick as possible.

Jennifer Fitzgibbon

★★★★★

3 years ago

This is the second time my family has used 1st Class Auto Body and both times we had great experiences. It was fast and they did a beautiful job. They also have fantastic communication. I was getting text updates almost daily. Super nice people! I hope I never need auto body work again but if I do this is where I'll go. :)

Nicole Maloney

★★★★★

3 years ago

My insurance adjuster was a complete nincompoop and closed my claim which canceled my appointment. This was an issue because it pushed the repair date out and we couldn’t afford to lose more time with the car out of commission. 1st Class really came through by fitting us in to their already busy schedule and came through again with the repair results. The car is back to perfect condition and looks great. Thank you so much! I would certainly be a return customer if needed and highly recommend this place to others.

Jerry Frampton

★★★★★

4 years ago

1St Class Auto Body replaced the hood on my Ford pickup, damaged by debris from an unsecured load on another vehicle. The experience was very good. The staff was courteous, helpful, and polite. My truck was ready at the promised time, and the repair looks great! The paint matches perfectly. They detailed the vehicle inside and out, it looks like new!

Douglas May

★★★★★

4 years ago

We had a minor collision in a parking lot and brought our car to 1st Class Auto Body for repairs. We couldn't be more pleased with the service. The staff was excellent and a preliminary estimate was provided. When we brought the car back for the actual repair work, they updated the estimate and worked directly with our insurance company for approval - all while communicating with us throughout the process. They provided multiple status updates while the repairs were ongoing. In the end, the work they performed was excellent and the car is like new again. The staff is both courteous and professional - they even finished the repairs ahead of schedule! Highly recommended A+++++

Haylie Conchelos

★★★★☆

3 years ago

My experience was almost perfect from beginning to end. I was recommended by someone at my Honda dealer who said that not only are they dealer-recommended but most of the employees had taken personal vehicles there as well. I was able to get an estimate just by walking in, they took some pictures, asked questions and sent me an emailed estimate quickly. They were clear from the start that the estimate could change once they took the car apart, and gave me availability a couple of months out. Once I dropped my car off, they were quick to let me know what the updated cost was going to be, and I got regular text messages communicating the progress. When I called at one point to ask for more details, they were honest and upfront about the parts they were waiting for and how long they thought it might take. The work looks fantastic, you can’t tell anything was even done. My one issue was that when I picked the car back up, the cost had gone up again by a couple hundred dollars and no one told me. I understand maybe missing some things in the initial assessment, but to have given me two different assessments and still not seeing that, and then not communicating the cost until I was there to pick up the car was a little disappointing. Overall, I’ll still definitely recommend them - as I said, the end result is flawless as far as I can see. They’ve obviously got some very skilled technicians, they just missed the mark a little on communication.

Mike Fors

★★★★★

a year ago

Absolutely amazing company with amazing workmanship! Took both vehicles here after one was hit n run and the other was keyed their work spoke for itself! Both vehicles came back as if nothing had happened and I could say they ended up looking better than when I bought them. I will forever use crash champions for any vehicle I ever own!

Scott Griffith

★☆☆☆☆

8 months ago

One of a few shops my insurance sent me to. Car was side swiped while in a parking lot, damaged right rear panel. Took it in for repairs, it seemed like a good experience other then they kept the car a couple longer claiming rear senor data complications but claimed it was fixed. A month later (Last week) I receive an alert stating rear parking senor is dirty, needs cleaning etc etc. I get out to look and one of the sensors fell back into the rear bumper. Took it to Toyota thinking it was a warranty issue, turns out the tech at this body shop broke all the rear sensor bracket clips on the rear bumper and just taped the sensors back in place to hide the fact that they cause additional damage to the car without fixing it. I paid the Toyota shop to fix the issue.

sofia smith

★★★★★

a year ago

10/10 repair quality. 10/10 customer service. My vehicle was ready 4 days after I dropped it off, when I was told maybe 1 1/2 - 2 weeks. I received texts updating me about my vehicle and there was very fast communication when it came to any questions from both sides. Picking up my vehicle was super easy, my car was still clean and nothing inside the car was changed or messed with. literally zero issues. i would recommend crash champions for sure, truly amazing.

astonished1

★★★★★

10 months ago

Crash Champions, was one of 4 choices my Insurance company offered for an estimate/repair. Amazing customer service from estimate to repairs and finish, every person I interacted with was professional, knowledgeable and helpful. What a great staff, repair looks good as new! I could not be happier.

John Johansen

★★★★★

5 years ago

1st Class autobody is just that - 1st class. Great service, professional, and fast. I had a small dent in my Jeep from backing into a railing. They worked with me on particulars of the repair (I didn't want my tailgate blended as I'm putting armor on the Jeep later) and had it in and out of the shop in 2 days. I challenge friends who didn't see photos to identify where the damage was - none of them can. The paint match was that good, even without blending! Awesome value and I'd use them again in a heartbeat.

Brian Gillespie

★★★★★

4 years ago

I had a 2008 Dodge Ram 2500 Laramie with damage to the back of the cab. A horse trailer had broken in the back window and dented the cab on our first trip out with it. Danno at 1st Class Auto Body did a great job of handling what turned out to be a difficult repair! It turns out that new OEM body panels were no longer available, so after much deliberation we made the decision to try and repair the panels on the truck. This caused a lot of complications with the insurance and the bank that held the loan. They walked me through the whole process. This also meant a great deal more manual labor, and I have to say the repair turned out beautifully. I had some concerns after I got the truck back, because I was still getting some water in the cab, so they spent a day and diagnosed a blocked sunroof drain and cleared it for me. What stands out most to me is how much the employees at 1st Class Auto Body were determined not just to get the repair done, but to do the highest quality repair possible. They were definitely concerned with getting the job done right and making sure that my expectations were met. When I had concerns and brought the vehicle back, they took my concerns seriously and I didn't get the feeling they resented having to spend more time on it at all. I've attached four photos of the before when I had things taped together, and then one from the afternoon I got it back.

peter selden

★★★★★

a month ago

Repair was great as expected (repeat customer). This time my wife had accidentally left her $8,000+ pearl and emerald multi-strand necklace, with matching bracelet and earrings in a jewelry case out in the open between the drivers seat and passenger seat. They could have not seen it. It remained untouched and I noticed it immediately when I picked up my SUV from the shop. The jewelry has a lot of sentimental value. THANKS SO MUCH FOR BEING AN BUSINESS OPERATING WITH INTEGRITY!