Crash Champions Collision Repair Brentwood

Shirlee J

★★★★☆

4 years ago

My car was perfect when I received it. Mark kept me updated and did an excellent job. It would have been nice if they started my car every once in awhile during the time they had it, my car battery was close to dead when I picked it up, from sitting.

TeeDub W

★★★★★

3 years ago

Just wanted to give a big shout out to Juan and his crew. You guys did a great job repairing the damage to my Honda! Juan was professional, patient, and answered all questions/concerns I had regarding the damage to my car. He kept me up to date three separate times throughout the week that he had my car. Office staff was really great to me as well. Very pleased with my experience and I wouldn't hesitate to come here again. Thanks to Juan and everyone else at Crash Champions.

Daniel Chavez

★★★★★

Edited 4 years ago

I brought my truck to Mike’s Autobody to have my tailgate repainted due to scratches and chips. The entire process went very well. Communication from Matt was excellent and the front office was efficient and pleasant. I also appreciated the text updates throughout the repair process. It was a pleasant surprise when my truck was ready a day earlier than promised! The quality of the work was top-notch (there is zero indication that the damage was ever there). In addition to the quality repair, my entire truck was washed (it was filthy when I brought it in) even though the paint work was only done to my tailgate. Mike’s Autobody is my new go-to repair shop. I highly recommend them.

Jamie Toscano

★★★★★

5 years ago

Professional and amazing to work with. Brought vehicle in on insurance claim, and Mark was fantastic! Our vehicle was not an easy one to fix, but I received reports every few days and sometimes more than once a day on status of my vehicle. They truly went above and beyond and I can say that they have a customer for life!

Janai Griesel

★★★★★

4 years ago

They did absolutely amazing! Great communication and friendly knowledgeable staff. Unfortunately it took a little longer on the estimate but it wasn't their fault because I have an uncommon car and it was a dealership part that they needed but otherwise it was absolutely fantastic and I definitely would come back if needed.

Denise Thompson

★★★★★

5 years ago

Mikes Auto Body is very professional, caring and friendly. They got my car done very fast. I felt they did everything with great integrity. They worked with the rental car to shuttle me there and back when I picked up the car. I would definitely recommend it and I would use them again.

Robert Knight

★★★★★

3 months ago

Excellent job and fast as well. . No felays

Main

★☆☆☆☆

a month ago

i had a very bad experience here. i will never come to this shop again.

Jeff Villarreal

★★★★★

2 years ago

Just wanted to mention that CCC did a great job on repairing my vehicle. They finished the work earlier than I expected. Great communication. Car looks great. I appreciate all the workers involved in the repair process. Definitely recommend them and would use them again.

Kim Vidosh

★★★★★

11 months ago

Matt was so wonderful. Promptly assisted and got pricing. He kindly buffed out my scratch until I could get back in. Courtesy is alive and thriving here along with expertise and professionalism.

Nanccee Banks Sanders

★★★★★

a year ago

Had a great experience at Crash Champions. My Estimator, Matt was spot on and really knew his stuff. Everything was explained fully and completed exactly as promised both thoroughly and timely. I would not hesitate to return if needed in the future.

M. G

★★★★★

8 months ago

I highly recommend them to anyone needing collision repairs. It’s rare to find a shop that combines great workmanship with genuine customer care. Thank you again, Greg for making a stressful situation so much easier!

Alex

★★★★★

11 months ago

Unfortunately, this was the second time in three months that we visited crash champions for accident repairs. Good news is we would go there again a third time if we had to. Great service from beginning to end both times the car was done before expected time. They made life easy during inconvenient times. I highly recommend them.

Marc Guzman

★★★★★

7 months ago

This is the only auto body shop in Brentwood where I would trust to have my vehicle repaired. The entire experience was a smooth process. Matt kept me updated daily and they worked directly with my insurance. They had a target date for completion and finished one day early. I couldn't be more happy with the service.

Lauren Greenwood

★★★★★

6 months ago

I think this is the best place in Brentwood to take your car! I’m giving them 5 stars because of their efficiency, professionalism, and great customer service! They truly want to help make your experience as easy and quick as possible. Matt was extremely helpful and kind. He was very quick and professional about getting pictures for my cars estimate. Joe was extremely courteous and compassionate to get my estimate to me as soon as he could. I will be recommending them to all my friends and family. Thank you again for all your help! I appreciate it!

Laura Carpenter

★★★★★

5 months ago

They were very nice and Jorge C did an awesome job. I got my car back quick and it is perfect! I highly recommend this place. I used to go to there competition down the street from them. If you know that area, you know who I’m talking about. It’s sad that they’ve gone so commercialized and the lady that was in there at the front desk was very rude to me and said they cannot get my car in for three weeks. I walked out and went down to Crash Champions and they started on it the same day.It’s my only car so I needed to get It fixed quickly. They were awesome. I highly recommend this place. They took my insurance and they handled everything.

Rick Billy

★★☆☆☆

5 months ago

I would not recommend this place. The only reason it gets even 2 stars is that I am unsure how much of the problem I have encountered is Crash Champions and how much is the insurance company. Regardless Crash Champions has provided poor service. I am still waiting for a satisfactory body repair 3 months after an accident. It is hard to determine whether the (other driver's) insurance company or Crash Champions is more inept. Each blames the other. Bottom line: Crash Champions failed to repair my car properly the first time. To their credit they acknowledge this and are willing to do another repair. What either Crash Champions or the insurance company cannot bring themselves to do is the actual repair and providing the required rental vehicle. Crash Champions is very bad at communicating with customers. I had this problem immediately, with Crash Champions and the insurance company not connecting timely. Foolishly, I went with Crash Champions anyway. I regret that. Same problems persist 3 months later. At one point when re-repair was lagging I called and asked to speak to owner/manager. I was denied. Unfortunately, I am in too deep with them now. It is their faulty work that needs to be redone. I can't take it elsewhere. I was told to bring my car in this morning for repair and rental. After waiting in their lobby for 10-15 minutes, I was informed rental had not been arranged with insurance company. Why not tell me that before I drove there? I do not believe, despite their assurances to the contrary, Crash Champions ever contacted the insurance company about the rental. How they thought they would get by with that is a mystery to me. So now, after over 3 months, I am still trying to reason with the other driver's insurance carrier (which could care less about me) and - now - Crash Champions corporate to get my car repaired. There must be an easier way. Go somewhere else for your auto body work.