About Business
Keep It New Auto Service brings expert Car Repair solutions to the local community in Brentwood, CA, Antioch. From Auto repair shop, Auto air conditioning service, Auto radiator repair service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Brentwood, CA appreciate their attention to detail, leading to a consistent 4.9/5 rating from 751 reviewers. By focusing on the specific requirements of the Brentwood, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Brentwood, CA and beyond.
Google Reviews
Lonnie Taylor
★★★★
☆
5 months ago
Dropped my vehicle off with previous repair details and fresh diagnostic from another vender who couldn't address the repair issue. Got a call requesting permission to do extended diagnostic. Then got another call requesting 3 more hours of diagnostic and repair running wire from kick panel on drivers side back to purge valve and stated repair bill amount. Kept vehicle overnight and by 4:30 the next day no call, so I called. Said mechanic was test driving to clear and reset monitors. Decided to pick up truck then. With my invoice I received a list and was shown pictures of recomended repair/service work and prices. I requested they be sent to my email for further review. At home I Inspected stated work on the invoice i received noting no wire was installed to purge valve. I drove truck and enacted start stop ingnition sequences for a few days and took it back to check if it was cleared and would pass smog test. Receptionist cleared there was no need to run an additional wire only to splice to the correct wire at kick panel. All but 2 monitors cleared. They called A1 smog to check new law concerning smog test and sent me there. Got passed fine. There were many recomended repair and service items emailed to me and most all were legitimate. I was not able to use Keep It New for the recomended repairs due to financial constraints. (you do realize your brake job quote was much higher than the Ford dealerships prices) I do beleive they win the blue ribbon for the highest prices around, although I conceed they are probably worth it if you have the means to pay. I hope to not need any more work done after I clear the list, but if I have some thing I or my brother in law cannot do, then Keep It New will be my choice to take care of it.
Terry Yates
★★★★★
4 months ago
I am a returning customer. My 2014 Scion xB needed a radiator flush—something I’d rather not do—so I took it to Keep It New for that service plus a headlight adjustment as I had switched out the HID bulbs for LED. They took me in the same day I called them. Great job!
Lisa Pedrini
★★★★★
3 years ago
So my suspension needed to be checked out. I went on yelp and chose "Keep It New Auto Service" because of all the 5-star reviews. Well let me tell you... I have NEVER experienced such thoroughness and raw honesty in an auto repair company before! Not only do they inspect your car, they have a website that all the information is uploaded to, pictures of all your parts, under the hood, carriage, etc. They document what they fix, what needs to be fixed and advise you of any "red or yellow" additional repairs needed in the near future with estimates. The receptionist who greeted and checked me in was very nice and professional, the waiting room was exceptionally clean, comfortable and updated. Even the service technician, Rodger, came out and explained everything he reviewed, and delivered such personable service! This company is absolutely AMAZING and will be the only company that I will go to.
Elbertt Celemen
★★★★★
4 months ago
Thanks Jake for attending my phone inquiry and helping me booked my appointment. Appreciate the email communication for job order approval and appointment confirmation for my 2016 Honda Civic. Service done were Transmission oil and brake fluid exchange. Quality fast service while waiting on nice customer lounge. Kudos to the entire Team and keep up the good work!
Katelyn Tieman
★★★★★
4 months ago
Josh, Ann and Ace were superb. Ann went above and beyond with explaining their whole inspection report to me, and even showing me the pictures they took. Both of which is something I NEVER get from Ford. Outside of my Ford Maintenance package I will be returning for anything else that is needed for my car and you should too. Thanks guys for the wonderful and quick experience.
Miguel Marmolejo
★★★★★
a month ago
I took my car in to have the brakes looked at, and to try and get rid of a squeal they’ve been making for a while. I tried a local brake specialist who wasn’t able to fix the problem. Keep it New did a great job. They were organized and professional.”, and excellent at keeping me informed. They fixed the squeal and let me know what other things my car would need in the future and by when. I’ll be bringing my car back to them from now on.
Cedric Moore
★★★★★
6 months ago
I have a lot of respect for this organization. They take customer service very seriously and are extremely fair in pricing. They are very thorough when you take your car in for its inspection. What I mean by that is that before I even paid my invoice, they sat me down and told me everything that was wrong with my car, and they also explained to me that I do not have to get it fixed right away, but they wanted to make me aware of it so I would be conscious of it down the road. When I took my car in for the air conditioning issues, they gave me a price, including the Freon. Once they checked the vehicle and noticed that I had more than enough Freon, they adjusted my invoice accordingly, and I saved, which was a very nice savings for me. The owner and his wife they’re interpersonal skills are impeccable and genuine and the staff was very pleasant and attentive. I appreciate that they were concerned about my car and also my comfort zone, which is unheard of these days. I recommend those who have trust issues with other automotive repairs give them a try, and you’ll see what I mean.
Lynne Palter
★★★★★
2 weeks ago
Everyone was very kind and helpful. I was able to call , bring in my vehicle and receive a new battery while waiting. Great experience!
Bill Zuroff
★★★★★
6 months ago
Keep It New Auto is a great shop. They do several things really well. They are great with communication, great with helping me understand issues with my car, and great with memorializing different jobs needed on my car for future reference. They do a good job of fitting me in as quick as possible and work hard to finish the job right the first time. We’ve been going with them for years now and plan to continue. Would highly recommend them to anyone looking for an honest shop that goes above and beyond.
Joe Spooner
★★★★★
2 months ago
Very happy with my service. Detailed review of my vehicles diagnostic and no pressure to get any repairs done. They kept me informed during the process and repairs were completed within the quoted timeframe. Would definitely recommend!
Elaine
★★★★★
4 months ago
I'm new to this area and found your auto repair shop online. You did a full inspection on a vehicle I purchased and was honest about your findings amounting to more than the purchased price. So with that I was able to take it back to the seller and get my money back instead of legal action. Instead of just doing the work and charging me you were honest and let me decide that it was not worth fixing. Honesty is hard to find these days. I will definitely bring my other cars to you. You deserve more than 5 stars.
Donna Galindo
★★★★★
2 months ago
I came for a broken door handle. I figured it would be kinda complicated. The service was good, and I think the price was fair. I waited about 2.5 hrs in the office and heard the front office folks helping other people, too. They were very friendly, knowledgeable & honest. I like that they sit and give a very detailed overview afterward to tell me what to keep an eye on.
bonnie rapley
★★★★★
4 months ago
I was impressed with several things, Carey, the gal at the front desk. So Very knowledgeable! Then I have never Got my oil changed and had all these photos appear that Carey showed me. Photos of the condition of my tires ( one with a nail in it), condition of my brakes, several recommendations with estimate of costs And it goes on ! Amazing, I just moved here 2wks ago and was looking for a place I could trust, if there were any real issues With My jeep. This is the place. Thank you, Bonnie
Jo Stephens
★★★★★
4 months ago
Again, I received outstanding service from Keep It New Auto Service! I had taken my car to the dealership for a recall item and had asked them to check my oil level. I got my car back with no mention of the oil level. I went over the paperwork and saw they had said, 'Oil check requested. Not checked because dipstick missing or broken!' I was very disappointed that they did not tell me about this or make an effort to repair/replace. I went to Keep It New Auto Service and they immediately determined that the piece on the top of the dipstick was missing, so it could not be pulled out to check, but that the seal was good and it was safe to drive the car until a replacement dipstick came in. They ordered a new dipstick for me and will replace it when I return the car. There was no charge for the service today! This is an excellent company to do business with! They really go out of their way to help you right when you need it, and they know their business and what they are doing. I cannot imagine going anywhere else for any kind of auto service. They are honest, provide excellent quality service and really exhibit care for their customers.
Aswin Gopalan
★★★★★
a month ago
Great service, very customer friendly - they didn’t push for anything just gave options and explained the state of the car very clearly. I’d definitely go back to them. I loved that they did a great job with the car for such an affordable price.
Jayda Young
★★★★★
3 months ago
Staff is very knowledgeable and understating! I always feel like my car is getting the best service. I appreciate how they give a you a diagnostic of your vehicle equipped with price ranges and dates for when things should be taken care of. The thoroughness truly shows how they value their customers!
Veronica Correa
★★★★★
a month ago
Getting work done on our cars is a hassle but thank God we go to Keep it New!!!! At Keep it New you can depend on honesty, integrity and good solid guidance. We’ve been bringing our family cars to Keep it New for over 10 years now and we continue to come here because we’ve never been misled. We also get great customer service. Thank you to the whole Keep it New team!!!!
William Slater
★★★★★
2 weeks ago
I recently took my 2014 Dodge Challenger to Keep it new auto service for repair work on a damaged water pump and bearing, and I’m genuinely impressed. From the moment I walked in, the team was courteous and transparent about the needed repairs and the associated costs. They diagnosed the issues quickly and explained everything in clear, understandable terms, which I really appreciated.
Sharon Spivack
★★★★★
3 months ago
I'm happy to have found KIN Auto Services in Brentwood. The staff are knowledgable, the pricing is fair, and the work is excellent. I've been a customer for a year now, and whether I'm dropping off my car or waiting for it, communication is prompt. When they discuss the findings of their diagnostic report, they don't try to upsell me and they let me know the items that need to be done now, at the next regular service, or sometime in the future (i.e., something optional that might be helpful). To be honest, when I inquired about if I needed the service they offer for reglazing old windshields Ann told me that my car doesn't need that and I needn't spend my money on it now. I appreciate the honesty and candor. I recommend Keep It New Auto Service with full confidence.
Jeremy Joya
★★★★★
2 months ago
Brought my 1999 Honda Prelude to KIN. I'm fairly new to Brentwood and wanted professionals to take a look at my car while performing regular maintenance. I read great reviews my locals and they were right. KIN was easy to book online, communicated very well and went above and beyond at the shop. They provided photos of what was found while working on 26yo car and gave me honest opinions on how to move forward. I'm happy now I have a shop in my new town that I can trust to work on my car.
