Crash Champions Collision Repair Lakewood

B Whitehair

★★★★★

10 months ago

This company was fast, friendly, and fair! They over delivered on timeline, repairs, and were fair on pricing. My car was returned to me repaired and sparkly clean. My car was repaired in less than two weeks and they did quality work. Very impressed and have already recommended to several people.

Patricia Roberts

★★★★★

Edited 3 weeks ago

Thank you again. Daphne kept me informed, car was done earlier than expected so. Thank you guy's good job done

Patricia Valdez

★★★★★

4 months ago

Great work So good to get my vehicle back looking like new . Very friendly. Nice to have a place that cares! Accident repair!

Steve Quon

★★★★★

4 months ago

deer hit my car, damaged door and some dents in qtr panel. Crash Champ replaced new door and fix dent. I had the car back for 2 weeks, everything seems flawless. They seem to care about my car as much as i.

John Horton

★★★★★

8 months ago

I couldn't be happier with my experience at Crash Champions. From start to finish, the process was incredibly easy and stress-free. Their team was professional, courteous, and kept me updated every step of the way. The quality of work was top-notch, and they handled everything efficiently and with care. It's rare to find a company that combines great service with such professionalism. Adam was the one who handled every step of the repair process and was amazing. Monica at the front desk was also very nice and they made the whole process painless. I highly recommended!

Davin Mckinzie

★☆☆☆☆

4 months ago

Terrible experience. Will never recommend or take my vehicle there again. Was not communicated what was wrong with my car nor the work that they were performing till after the fact they transferred it to Midas and had the work already performed. I called for updates and was told someone would follow up with me and never did. Also they told me my key fob wasn't working despite changing the battery just for me to find that they placed the battery in the key incorrectly. Got the work done but terrible execution and communication.

Amy Kay

★☆☆☆☆

3 years ago

I arrived this morning after clarifying my deductible on my truck. They tried to charge me more than my deductible. They also did not complete the work the exhaust was not put back in place the Runningboard was not repaired. And what was repaired I could’ve done it myself there is swirl marks everywhere there’s no paint correction. Not only did they try to take it vantage of a woman they refused to take the rental car keys for me. The work that they did do a high school student could’ve performed. Absolutely no quality the repair was not finished they handed me my keys and they try to charge me more for my deductible True definition of trying to take advantage of a woman. And I can tell you right now without completing all of the work how dare they tried to charge more. They build Geico for all of it. I will be sending Geico the photos of the non-complete job on my ram so they can retrieve the money that they paid to have it done correctly. They did not finish their job or complete their contract and yet required more payment then was necessary. Because I’m a woman. I let Geico know the repairs were not complete I saw on the order that they paid for them to be complete. My ex-husband has done bodywork for years I should’ve just had him fix it for me. They absolutely did not do their job. They billed my insurance company for a completed job that was never completed. The photos attached will show their ability to do work on a vehicle and their lack of ability to complete everything they build the insurance company for. I was logically upset I’ve been having a very difficult month and they did absolutely nothing customer service wise other than to escalate the situation. Service non-Grada also I just realize the bed was not at all replace the fender was not replaced they simply popped back out the dent. I just called their corporate office. In my personal opinion it looks like insurance fraud I don’t think that my insurance company disagrees. You have billed them for multiple things that were not at all addressed charge them for parts you did not put on my truck. Service non-Grada. Absolutely appalling do not take your vehicle here run do not walk away from this company we will see how the corporate office handles them. 20% of the repairs were completed and not to a satisfactory standard. Collected money for parts and labor that was not performed from my insurance company.

Kathryn Fernandez

★★☆☆☆

5 months ago

I believe her name is Monica but she is the rudest, most unprofessional costumer service representative I’ve had the displeasure of interacting with. The rest of the team was helpful and although the work they did on my car turned out nice, it took twice the amount of time that was estimated and the communication was extremely lacking. State Farm sent me here and I probably wouldn’t consider returning for any future repairs.

Tristin Flores

★☆☆☆☆

a year ago

So my car wasn’t even in an accident we had it serviced a year or two back and the bozos ripped off the clips. I go to crash champions so they could put the Bumper back on it’s an easy job I thought I guess not for them. A month goes by and they call me up I go down to see that it’s hanging off! Not even lined up right and bro comes out and says “that’s the best we can do” my 6 year old niece could do a better job in arts and crafts they for real put my car together with Lego pieces.

Dylan Cooke

★★★★★

a month ago

Got rear ended and had my car dropped off at Crash Champions. They kept me posted frequently and were incredibly kind. Lovely people all around and I'll be taking my car back there (hopefully I wont need to though!)

Jennifer Leiker

★★★★★

a month ago

Very satisfied! They did excellent body work and repairs, stayed in touch regularly with updates, handled more than expected in corresponding with insurance companies, finished work prior to predicted finish date and were always pleasant to work with.

Vriska Serket

★★★★★

a year ago

I was hit pretty good by another driver and when my insurance recommended another place I panicked because they wouldn't be able to get me in until the end of this year. I found Crash Champions on a random Google search and it was the best thing I probably could have done. Once I got my insurance to work with them they got me in super quickly, and they did an amazing job with my car! I almost cried seeing it once repairs were done because it was a weight off my shoulders knowing I had given my trust to a dedicated team who repaired my car quickly and with care. They kept me updated frequently and answered my (many) questions every time I called, and the only payment was my insurance deductable. If I ever have to go to them again (I hope not for the sake of my bank account) or if anyone needs a reliable place to fix there car 10/10 recommend this place. I probably sound cheesy and like a suck up but I really am grateful to this place and the team who helped me. Thank you guys so much for fixing my car!🩵

Jonna Gentry

★★★★★

2 months ago

Everyone at Crash Champions is courteous, kind, and knowledgeable. I know that I will be treated with respect and will have every question answered to the best of their ability. I greatly appreciate the updates about the status of the work. The completion time and quality of work are exceptional. I have only high praise for Crash Champions.

Thomas Meiser

★★★★★

a month ago

Adam and the team made this experience completely hassle-free. They handled all the insurance claims, kept me well informed with updates, and completed the repairs on time. Thank you for the great experience!

George Witman

★★★★★

Edited 6 months ago

Crash Champions were great. My needed minor body work after sideswiping another vehicle. The repair work was excellent, the paint was perfect. The work was on time or nearly so (my car is a 2009 model so parts must have been difficult to fine). The shop did an excellent job detailing the interior before returning it to me.

Kaleigh LaRue

★★★★★

a year ago

I had my car fixed here through Progressive insurance after I was rear-ended on a snowy night. GREAT people and great service. They kept me updated through texts on when my car was estimated to be ready and called when it was done. I got my car back in less than two weeks and a couple days earlier than their anticipated completion date! Daniel worked with me and was very friendly and answered my questions when I dropped my car off and when I picked it up. They had to do repairs to the minor damage in my bumper and it looks good as new! I would definitely recommend this location if you need work done on your car and I will be going back if needed in the future.

Melanie Predolich

★★★☆☆

3 weeks ago

While the repairs turned out fine, this is not a quick turnaround by any means. I didn’t have the best experience with communication from the team - you get a lot of automated texts with estimated pick up dates that at least in my case were inaccurate. Whenever I emailed asking for updates on when my car would be ready the responses were typically “we can’t guarantee it, but hopefully by X date.” I found that frustrating - they should be able to schedule third party vendors and order parts on time to give customers an accurate date for pick up.