Crash Champions Collision Repair Lakewood

Thomas Meiser

★★★★★

a month ago

Adam and the team made this experience completely hassle-free. They handled all the insurance claims, kept me well informed with updates, and completed the repairs on time. Thank you for the great experience!

Jonna Gentry

★★★★★

2 months ago

Everyone at Crash Champions is courteous, kind, and knowledgeable. I know that I will be treated with respect and will have every question answered to the best of their ability. I greatly appreciate the updates about the status of the work. The completion time and quality of work are exceptional. I have only high praise for Crash Champions.

Vriska Serket

★★★★★

a year ago

I was hit pretty good by another driver and when my insurance recommended another place I panicked because they wouldn't be able to get me in until the end of this year. I found Crash Champions on a random Google search and it was the best thing I probably could have done. Once I got my insurance to work with them they got me in super quickly, and they did an amazing job with my car! I almost cried seeing it once repairs were done because it was a weight off my shoulders knowing I had given my trust to a dedicated team who repaired my car quickly and with care. They kept me updated frequently and answered my (many) questions every time I called, and the only payment was my insurance deductable. If I ever have to go to them again (I hope not for the sake of my bank account) or if anyone needs a reliable place to fix there car 10/10 recommend this place. I probably sound cheesy and like a suck up but I really am grateful to this place and the team who helped me. Thank you guys so much for fixing my car!🩵

Jennifer Leiker

★★★★★

a month ago

Very satisfied! They did excellent body work and repairs, stayed in touch regularly with updates, handled more than expected in corresponding with insurance companies, finished work prior to predicted finish date and were always pleasant to work with.

Dylan Cooke

★★★★★

a month ago

Got rear ended and had my car dropped off at Crash Champions. They kept me posted frequently and were incredibly kind. Lovely people all around and I'll be taking my car back there (hopefully I wont need to though!)

Tristin Flores

★☆☆☆☆

a year ago

So my car wasn’t even in an accident we had it serviced a year or two back and the bozos ripped off the clips. I go to crash champions so they could put the Bumper back on it’s an easy job I thought I guess not for them. A month goes by and they call me up I go down to see that it’s hanging off! Not even lined up right and bro comes out and says “that’s the best we can do” my 6 year old niece could do a better job in arts and crafts they for real put my car together with Lego pieces.

Kathryn Fernandez

★★☆☆☆

5 months ago

I believe her name is Monica but she is the rudest, most unprofessional costumer service representative I’ve had the displeasure of interacting with. The rest of the team was helpful and although the work they did on my car turned out nice, it took twice the amount of time that was estimated and the communication was extremely lacking. State Farm sent me here and I probably wouldn’t consider returning for any future repairs.

Amy Kay

★☆☆☆☆

3 years ago

I arrived this morning after clarifying my deductible on my truck. They tried to charge me more than my deductible. They also did not complete the work the exhaust was not put back in place the Runningboard was not repaired. And what was repaired I could’ve done it myself there is swirl marks everywhere there’s no paint correction. Not only did they try to take it vantage of a woman they refused to take the rental car keys for me. The work that they did do a high school student could’ve performed. Absolutely no quality the repair was not finished they handed me my keys and they try to charge me more for my deductible True definition of trying to take advantage of a woman. And I can tell you right now without completing all of the work how dare they tried to charge more. They build Geico for all of it. I will be sending Geico the photos of the non-complete job on my ram so they can retrieve the money that they paid to have it done correctly. They did not finish their job or complete their contract and yet required more payment then was necessary. Because I’m a woman. I let Geico know the repairs were not complete I saw on the order that they paid for them to be complete. My ex-husband has done bodywork for years I should’ve just had him fix it for me. They absolutely did not do their job. They billed my insurance company for a completed job that was never completed. The photos attached will show their ability to do work on a vehicle and their lack of ability to complete everything they build the insurance company for. I was logically upset I’ve been having a very difficult month and they did absolutely nothing customer service wise other than to escalate the situation. Service non-Grada also I just realize the bed was not at all replace the fender was not replaced they simply popped back out the dent. I just called their corporate office. In my personal opinion it looks like insurance fraud I don’t think that my insurance company disagrees. You have billed them for multiple things that were not at all addressed charge them for parts you did not put on my truck. Service non-Grada. Absolutely appalling do not take your vehicle here run do not walk away from this company we will see how the corporate office handles them. 20% of the repairs were completed and not to a satisfactory standard. Collected money for parts and labor that was not performed from my insurance company.

Davin Mckinzie

★☆☆☆☆

4 months ago

Terrible experience. Will never recommend or take my vehicle there again. Was not communicated what was wrong with my car nor the work that they were performing till after the fact they transferred it to Midas and had the work already performed. I called for updates and was told someone would follow up with me and never did. Also they told me my key fob wasn't working despite changing the battery just for me to find that they placed the battery in the key incorrectly. Got the work done but terrible execution and communication.

John Horton

★★★★★

8 months ago

I couldn't be happier with my experience at Crash Champions. From start to finish, the process was incredibly easy and stress-free. Their team was professional, courteous, and kept me updated every step of the way. The quality of work was top-notch, and they handled everything efficiently and with care. It's rare to find a company that combines great service with such professionalism. Adam was the one who handled every step of the repair process and was amazing. Monica at the front desk was also very nice and they made the whole process painless. I highly recommended!

Steve Quon

★★★★★

4 months ago

deer hit my car, damaged door and some dents in qtr panel. Crash Champ replaced new door and fix dent. I had the car back for 2 weeks, everything seems flawless. They seem to care about my car as much as i.

Patricia Valdez

★★★★★

4 months ago

Great work So good to get my vehicle back looking like new . Very friendly. Nice to have a place that cares! Accident repair!

Patricia Roberts

★★★★★

Edited 3 weeks ago

Thank you again. Daphne kept me informed, car was done earlier than expected so. Thank you guy's good job done

B Whitehair

★★★★★

10 months ago

This company was fast, friendly, and fair! They over delivered on timeline, repairs, and were fair on pricing. My car was returned to me repaired and sparkly clean. My car was repaired in less than two weeks and they did quality work. Very impressed and have already recommended to several people.

Alan Schafer

★★★★☆

Edited 6 months ago

They installed the wrong color name plate. Said they would order. Also they removed my sport bar and left bolts out. Sport lights worked prior to repair. One is not workin now. I spoke with GM he was going to call me in an hour with a solution. That was a week ago! Weeks later I am still having problems with this facility. They also installed a pillar molding improperly I got tired of the no follow up from the shop and started to communicate via my insurance company. They lied to me insurance company and said that they contacted me and my concern was addressed a week ago. This is not true. This is the most unprofessional shop in the collision industry. Stay away from these liars!!!

Kristen

★★★★★

10 months ago

Excellent experience here. Staff members were very helpful and friendly. This shop was a preferred provider for my insurance and things went very smoothly between insurance, Crash Champions and the Enterprise rental office they both work with. I couldn't have asked for an easier experience and they did a really nice job with my car. I had to go back for a very minor issue and they took care of it on the spot.

Alice Good

★★★★★

Edited a year ago

Excellent service and repairs. I highly recommend Crash Champions for collision work. Every other place I called had a 2 month wait for just an estimate appointment. Crash Champions had a drop off option that included estmate and repairs. They wasted no time getting to my vehicle. I had excellent communication on the parts needed and progress on repairs. The staff in the office was great. Very professional. My car was hit while parked and initially seemed like not much damage. They replaced a dozen sensors, matched paint colors perfectly, and detailed the car inside and out! I received complete photos of the damages and the repairs. I received regular updates on the progress towards pickup dates. In the end I got the car 4 days early! Looks perfect. Highly recommend!!!