About Business
Conveniently located in Pasadena, CA, Crown City Tire Auto Care has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto air conditioning service, Auto tune up service, making them a top-choice Car Repair specialist in Pasadena. Backed by 163 satisfied customers, they currently hold a prestigious 5.0/5 star status on our platform. They take pride in serving the diverse needs of Pasadena, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Crown City Tire Auto Care is the go-to destination for quality and service in Pasadena, CA.
Google Reviews
Marvin Santana
★★★★★
a month ago
I came here after I discovered I had a flat tire. I live in the area and was curious about the service. Upon drop off of vehicle, I was kept informed throughout the process with estimates, photos, and recommendations of services. The facility was very clean and all the staff I met were amazing. They stayed past closing hours to finish with my vehicle's repair all in the same day. I was able to drive out of there all in the same day. They even fixed an issue I had with my tire pressure light where others could not. I highly recommend Crown City Tire Auto Care for top quality repairs and outstanding performance. Shout out to Marvin, Randy, and the whole team that took the extra effort to get my vehicle returned as soon as possible without sacrificing quality.
Sara Hatanaka
★★★★★
a month ago
As a new customer, (Audi etron) am overwhelmed at the friendly and helpful and kind people who answer and schedule the appointment. I rescheduled because of the rain, and they were so kind to say that it is always SAFETY FIRST. Easy to make another appointment and the service was efficient and they were very thorough in explaining everything and what might be needed in the future Great value. Wonderful technicians and service. I have found my car service for life! Thanks Randy. Marvin. Carlos and Kate!!!!
D I
★★★★★
3 weeks ago
Very impressed with the auto repair service. My 25 year old bmw needed a complete valve cover replacement, ccw replacement, complete hose replacement, manifold cleanup and steering arm control replacement. The engine is now running like brand new and the torque performance is fantastic. The shop did a complete diagnostic and all their recommendations were in line with the service history of the car and its maintenance schedule. They offer excellent customer service with regular follow up updates and transportation service. This was my first time here and what impressed me was the attention to detail while troubleshooting the problems. Bonus point: the shop is linked with Carfax and the vehicle's repair history is accessed and updated.
Danielle Sutton
★★★★★
a month ago
My boyfriend and I got a flat tire and called over 10 shops in the area in search of a used specialty tire. Only two of the shops said they were able to get us the tire and one shop was asking way more than average resale price on the used tire. Rodney at Crown City Tire was very helpful, he was able to order the tire for us and have it delivered same day at a great price. When we arrived to have the tire changed we had the best customer service we've ever experienced at a car shop. Melvin, Rodney and the rest of the team went above and beyond to ensure we had a great experience and we will definitely be back for any of our future auto needs!
Lil M.
★★★★★
9 months ago
I have 2024 Volvo SUV with had 2 flat tires. I was stranded because my SUV doesn’t have a spare tire! I called Crown City Tire. They Immediately help me. They are such nice people. I was happy they recommended Run-Flat tires so I won’t be stranded again. They told me that I would be able to drive at least 50 miles with a Run-Flat tire. They told me of the disadvantages so I can make a proper decision. I like the transparency. They balanced the tires and aligned my car. I love the way they treated me. I felt save with them especially since I’m a mid age widow. Safety and peace of mind are very important. Thank you Marvin! He’s the Manager of the Foothill location. He the staff are so nice.
Levi Li (Lucid_Main)
★★★★★
2 months ago
Crown city tire always takes care of us! Everyone is super nice and very professional. They give detailed reports and pictures before proceed with any work. Recently, I damaged my tire and they were able to replace it within just couple of hours! And they helped me saved big time on cost as well. Thanks to Marvin, Kate and Randy and all the staff there!
greg iverson
★★★★★
2 months ago
Crown city is in my neighborhood and have driven by them 100 times I'm also in the automotive business at the retail level, So my expectations are probably a little bit higher and I was initially met by Marvin who set an appointment for me the following day at 8 AM when I arrived Mikey greeted me and checked in my vehicle and actually found another tire with a nail in it good job Mikey the service was fantastic quick and price friendly. I would highly recommend this business for all of your tire and alignment needs.
Marcela Widrig
★★★★★
5 months ago
This was the best experience I've had at a tire repair/replacement spot. It will now be my go to. Their online booking system was super fluid and easy. When I showed up, they were all so friendly and quickly and efficiently took care of me. Throughout the day, they texted me with each update, so I knew exactly when I could go by and pick up my car. and when I went back to get my car, I was again greeted by smiles and hellos, in a personal way. This is so unique and makes all the difference. HIGHLY recommend.
Linda Perkins
★★★★★
a month ago
I recently discovered this shop and am happy I did. They provided first rate service and explained in detail every issue with my car providing videos of the problems. The staff is wonderful and they have a shuttle to take you home. This will be my auto repair shop from now on.
Ashley Alvarez
★★★★★
a month ago
I cannot give enough praise to this place the office manager and the whole team down to the techs are amazing. I was kind of nervous going into a auto shop as a girl hoping they wouldn’t up charge me but this place was very straightforward and honest they showed me photos of everything and walked me through I have been back 2 different times and I will continue to go back and refer as many people because this is a amazing group that will go above Ana beyond just like they did for me 🙏
Robert McCormick
★★★★★
2 months ago
We had a great experience with Kate and the Crown City team. Servicing was done on time at the quoted price, and a full diagnostic exam was provided. Crown City will be our go to automotive shop from here on out!
Tom Larson
★★★★★
5 months ago
My vehicle had a slow leak in a tire. Fortunately I was able to get the tire fixed right away as a service technician was waiting for parts delivery. Mikey volunteered to fix the tire. He explained to me that a new type of ‘all in one’ plug patch would be used. Mikey was professional and personable. He did a great job completing the task in about 15 minutes. A torque wrench was used to tighten the lug nuts..
Dean McCreary
★★★★★
Edited a month ago
Scheduling was easy. Randy our tech was friendly, and very thorough with the car inspection. Everything was done on time. Great experience. Just had our third experience with Crown City. Randy took care of us again, and just like the last time we couldn’t be happier. Great service with a friendly attitude, what more could you want.
Amanda Baker
★★★★★
4 months ago
Had a bolt in my tire that was leaking quickly. The team took great care of me and was able to fit me in that day and quickly fixed my tire for a fair price. Super nice people, will definitely be going back here.
Sylvia Pabon
★★★★★
5 months ago
The staff is genuinely friendly, and sincere- no pressure tactics or upselling of services. Bonus: they have a shuttle that can take you home while you wait; AND! They have pretty good coupons that come in the mail. I highly recommend!
George Magdaleno
★★★★★
a year ago
I have had three consecutive tire replacements since the Eaton Fires of January 2025. Mickey, David and Marvin have been exceptional in their execution and customer service. I highly recommend this tire care and replacement center over any other located in Pasadena. That bolt was in my tire and they fixed it. Enough said.
Sid Hammock
★★★★★
a year ago
Thank you for providing great service. Tire replacement and balancing was done efficiently and professionally. I provided the new tires and lugs to install. No problem! David was great, taking care of things at the front desk. Mikey was great at getting things taken care of in the shop. Highly recommended!
Christine R. Graham
★★★★★
7 months ago
I just got four new tires at Crown City and the experience was exceptional. The customer service was excellent, very efficient. Employees were very helpful, nice, knowledgeable, friendly, and professional. The place was clean and attractive. I will return for auto care. I would highly recommend Crown City for all your tire needs.
Edith Arbid
★★★★★
8 months ago
I had flat tire and visited crown city tires for the first time last week. The entire staff were very professional, yet very friendly and helpful. Every single staff from front desk to the technicians in the back ease my anxiety and ensure that they could help me fix my tire within a short period of time and I could get on with my day. They were able to deliver with their promise and I was out of there in less than 45 min with my fixed car. Overall I had a GREAT experience and I highly recommend them.
Richard Thai
★★★★★
6 months ago
Kate and Mikey were super helpful. I was worried as one of my tires wasn't able to take in air at my local gas station. I filled up 3 of my tires and noticed the four wouldn't allow me to get air into it. I even tried it at a second gas station without any luck. Mikey helped explain that it must have just been those gas station air stations. Instead of making me feel stupid, he helped explain and added air to my tires & check the rest of my tires for free. I'll definitely come back as their customer service is above and beyond. Kate even gave me a coupon to use for next time as I mentioned it was my first visit.
