Crown Motors, Ltd.

Aubree DeVisser

★★★★★

2 months ago

I had to make a quick decision when our suv had issues and we needed a new car asap. Went straight to Marissa and she took such great care of us. She showed us all kinds of options, helped us stay within our budget and made it fun even though we had to move quickly to find something! Highly recommend her when shopping at Crown! 6 months later we are still very happy with our Honda CRV :)

Wendy Eurich

★★★★★

3 months ago

I had a great experience buying my new Honda Pilot from Crown Motors Honda, thanks to Eddie. The entire process was smooth from start to finish. What I appreciated most about working with Eddie was his straight forward, no pressure approach. He was honest, genuine, and truly listened to what I was looking for. It’s refreshing to work with someone who has real integrity and makes the car buying experience enjoyable and stress free. I highly recommend working with Eddie if you’re looking for a new vehicle. Thank you Eddie and Crown Motor Honda!

Eldon Rogers

★★★★★

8 months ago

Want to take a minute to recognize Mitch at Crown Motors. I’ve spent the last 4 months searching nationwide for the exact Tundra I want. Out of ALL of the people I talked to, Mitch at Crown Motors was hands down the best, and ended up helping me with the best car buying process I’ve experienced. I drove 11 hours to meet him at the dealership and everything was ready to go. I highly recommend this dealership and working specifically with Mitch. Also special thanks to Tim in finance!!

Trevor Herin

★★★★★

4 months ago

Trevor @ Crown Motors of Holland was great to work with! He made our car buying experience simple and easy being timely with responses and courteous throughout the process. Overall, it gave us peace and confidence in our decision. Would highly recommend!

Jen Kline

★★★★★

a year ago

I had a great experience at Crown Motors. From start to finish, everything was smooth and efficient. Marissa Kaiser, my salesperson, was excellent to work with. She made everything simple, fast, and didn’t push me into any decisions. Rowan from the internet BDC was quick to get questions answered if Marissa was tide up and the finance Manager, Andrew Middleton, was clear and helpful throughout the process. It was such a fun group of people to work with. Highly recommend this team! Loving my 2022 Honda Passport!

Nikki Wald

★★★★★

6 months ago

I worked with Joe to get my new Buick Envision. He was super attentive and made the process smooth and easy. I appreciated his ability to communicate via text message as that is my preferred method of communication, especially while at work. The assistant manager, Eric, also helped and made the in person visit seamless. They both made sure I was happy with my purchase before driving off. I highly recommend working with Joe and his team.

Jordan S

★★★★★

11 months ago

Blake, our sales rep at Crown Motors, did an amazing job! We absolutely love our 2022 Honda HRV. He went above and beyond to make sure we had a smooth and enjoyable car-buying experience. If you’re in the market for a new vehicle, definitely see Blake at Crown Motors for excellent service!

Bruce Kaiman

★☆☆☆☆

Edited 2 months ago

PLEASE READ THE ENTIRE REVIEW: Purchasing my new Cadillac from Crown Cadillac was a smooth and straightforward process, thanks to a knowledgeable and experienced salesperson. Unfortunately, that is where the positive experience ended. Less than a week after taking delivery, I encountered an issue with the vehicle and was assured it would be addressed promptly. After three weeks without any response, I followed up and received an apology along with assurances that both the salesperson and the GM would work toward a resolution. Now, six weeks later, I have heard nothing further. While the dealership excels at making the sale, their follow-through and commitment to customer service have been severely lacking. It is disappointing that a dealership representing a luxury brand cannot deliver the level of customer care expected to accompany such a purchase. UPDATE: IT'S NOW BEEN 4 MONTHS SINCE THEIR RESPONSE BELOW, and there has still been no follow-up from the General Manager, despite their earlier promise to do so. This highlights a serious internal issue with accountability and customer service. A response online without follow-through is meaningless to the customer — it may create the appearance of concern, but in reality, it shows a lack of true understanding of what “customer service” really means.

N S

★★★★★

6 months ago

This was our very first brand new vehicle purchase ever and Eddie Rodriguez at Holland Crown Motor made it happen. From start to finish he was an amazing salesman, kind, knowledgeable, and truly dedicated to helping us find the right car. What really sets Eddie apart is that his care does not stop after the sale. A full year after we bought our vehicle we had some warranty and service issues come up. Even though he did not need to get involved, we reached out to him and Eddie immediately stepped in. He went above and beyond, got involved personally, and had our issue completely resolved within just one day. That kind of service is almost unheard of. Eddie Rodriguez is the kind of salesman who truly values his customers and works hard for them long after the paperwork is signed. If you are looking for a new or used vehicle, go see Eddie because he will take care of you every step of the way. We will definitely be going back to him for our next purchase. Highly recommend.

Natalie Lien

★★★★★

11 months ago

Yesterday we went trying to purchase a Honda Odyssey and had such a smooth and easy process. Regan was our salesperson and he was super helpful and attentive with figuring out how to help us the best! The financing process also went very smoothly! Very happy with our purchase and would go back in the future.

Sulema Ramirez

★★★★★

7 months ago

I have been a customer of Crown Honda for many years and purchased 2 cars from them. The last car with the help of Eddie Rodriguez. He was so helpful with the process and made it easy and carefree for us that we walked away with our new/used car that same day. He is a caring and very knowledgeable salesperson that I recommend to anyone and everyone. I still contact him to this day about any issues or to be informed of new possible new/used vehicles becoming available.

David Fewless

★★★★★

3 years ago

After shopping around for about 6 months finally found the Rav4 we were looking for at Crown Motors. Did an online inquiry, and was contacted the same day by Tony V. with a video introduction, we were able to work most of the details out before going to the dealership. The people were great and personable, it was a reoccurring theme with anyone that we talked to, "If I don't have it on my vehicle, I'm not going to push it on you". This was the first dealership that did not make me feel like they just wanted to sell a car. Will definably be sending them all of my business. It is that personal touch that sends them over the top. If you are in the market check them out.

Alex Guebara

★★★★★

7 months ago

Just wanted to say how great of an employee Eduardo is. He has assisted me in purchasing 2 vehicles in the last 7 years. Every time I go into crown he is available to answer all my questions regarding the vehicles in interested in and goes over everything with me, he never hides anything regarding the vehicles and is 100% honest from the get go. He never fails to go above and beyond, not only does he share a passion for vehicles but he can hold conversations about many things to really make the environment feel like its just a day at a friends house, from football to music, Eduardo is the definition of a people person. I have recommended Eduardo to multiple people that have also purchased vehicles over the years. He is a very honest person and I highly recommend anyone who is looking to buy a vehicle to go to him. He will take care of you and make you feel valued. I look forward to doing business in the near future with Eduardo again.

Emily Reinardy

★★★★★

7 months ago

I recently purchased a Honda CR-V Hybrid from Crown Motors and had an excellent experience thanks to Joe. He was incredibly patient and took the time to work with my long list of needs and strict budget, making sure I got the right car in a timely manner. Joe was honest, never pushy, and made the process stress-free. Big shoutout to the entire Crown Motors team for keeping everything smooth and making sure every detail was taken care of. Highly recommend!

Brianna Overkamp

★★★★★

7 months ago

I bought my Ford Explorer from Regan Taylor back in October. We were looking for a safe vehicle with 4WD prior to the arrival of our first baby. Regan sent me several options to look at. He was patient and super helpful with me as I weighed my options on such a large purchase. The buying process was quick and effortless and I was on the road within an hour. A few weeks after purchasing, I had a couple of questions about the vehicles display screen and how to operate it. Regan went above and beyond to talk me through how to change settings even though we had completed the sale weeks prior. I will definitely be returning to purchase my next vehicle from Regan!

Nicole Lardie

★★★★★

7 months ago

I’ve been leasing my cars from Eddie since 2018, and I wouldn’t go to anyone else. He’s professional, knowledgeable, and makes the entire process stress-free from start to finish. He always listens to what I need, finds the perfect fit, and makes sure I get the best deal possible. It’s rare to find someone in the car business who’s this trustworthy and consistent year after year — highly recommend asking for Eddie if you want consistent, excellent service!

Brandon Dexter

★★★★★

7 months ago

Marissa was a joy to work with. She and her team were super easy to work with- friendly, patient, no pressure. Truly felt like they were there to help us find the right car for us, not just sell us a car. Would trust them again without hesitation.