About Business
Gerber Collision & Glass is a leading Car Repair specialist serving the Holland, MI, Holland area. They provide a wide variety of solutions, including Auto body shop, Auto bodywork mechanic, Auto dent removal service, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 28 verified reviews, their reputation precedes them. As a locally-owned business in Holland, MI, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Holland, MI.
Google Reviews
Josh M
★
☆☆☆☆
3 weeks ago
Honest review, would not recommend. Paid over $7k for a collision repair and when I went to pick it up, it was missing several parts (one of which being the chrome fog light bezel, the light was hanging loose), and had a check engine light that wasn't present prior to my accident. I truly appreciate they offered to make it right and fixed it for me, but when I picked it up the second time, there were ZERO screws holding the bumper on, ZERO of the rocker panel clips were snapped in, and several wheel well liner nuts were missing. Again, appreciate they offered to make it right but when I picked it up the THIRD time, they STILL hadn't clipped in the rocker panel and had left old rocker panel clips in place. I took it home and fixed the rocker panel myself. Photos of the quality of work: old rocker panel clips in the way of new ones, crooked reflector, one fog light bezel still not clipped in place (the other side is miraculously), missing bumper screws. If you want it done correctly the first time without having to check their work, go somewhere else
Alan Burkholder
★
☆☆☆☆
3 weeks ago
Absolute joke of a company they have had my car since September and until recently there has been absolutely no progress on my vehicle and now all of a sudden there's more work and its totalled so iv been making payments on a vehicle that I haven't been able to drive since September for absolutely no reason except incompetence
Esmeralda Strahl
★★★★★
3 years ago
I had a deer hit and my car was damage badly, next day I went to Gerber Collision and Glass ( 6259 136th Ave, Holland, MI) without making any appointment I was skeptical if they can accept me but they did. The manager was very fast, professional and very helpful, he took pictures right away and had me signed papers, And a few weeks, my car was ready to be pick up, It looks fantastic like nothing happened. I want to thank Gerber owner and the whole team for a wonderful job. Absolutely getting messages about the status of the repair makes me not to worry, repair was done on time and I am grateful. I would recommend this shop to 10/10 if you really care for your car.
Richard J Reyes
★★★★★
4 years ago
Gerber employees are friendly and knowledgeable. The body work they did was amazing. This is not my first time getting work done. I have never had an issue after my repair. They even offered to fix a couple areas of paint repair for a great price done they were going to do some things in that area anyways. It all worked out great!!!
Leslie Reed
★★★★★
6 years ago
My 18yo daughter was in an accident in GR and we had no idea where to take the car as we had just moved to Holland in May 2019. The very helpful tow truck driver suggested Gerber Collision. I spoke with Kelly from Gerber while the car was being loaded on the tow truck. Kelly understood my concerns with being new to the area and promised to take care of my daughters car. Kelly went above and beyond with keeping me in the loop of the mounting damages found and dealt with my insurance company. Dawn was awesome in providing update texts twice a week. The car was completed a day early which made for a happy 18yo. Kelly and crew treated this as if it was their daughters car and I felt completely confident that the car would be returned in not only the same condition it was prior but probably better. I would highly recommend Gerber for their customer service, business practices, honest repairs and vehicle knowledge.
TSM
★★★★★
8 months ago
Super nice and accommodating crew. Quick quote and service process, front staff and estimator are top notch and the end result is great! Sadly I've been here multiple times of my own doing, so I'm a repeat customer 🤣!
Tanya Valentine
★★★★★
2 years ago
Amazing customer service!! Got the job done quickly!! Picked up my vehicle and sat down to find they had detailed the inside of my Jeep also!! Just wow!! They really went above and beyond!! I was recently diagnosed with stage 3 cancer and to not have to worry about cleaning my vehicle right now is such a blessing!! That small act of kindness is so HUGE!! I highly recommend their services!! We have gone there a couple of times and will continue to go there for any future needs. Thank you Gerber Collision!!
Maggie Hogle
★★★★★
2 years ago
Brought vehicle in for estimate after getting side swiped. Dan was the one who looked it over. He was very kind and friendly. He even took a quick family picture while getting photos of the damages 😁 We have used their services before since they work with our insurance and were happy with the outcome. We will continue to go through them for our vehicle's needs.
Jane Klomparens
★★★★★
a year ago
This place is GREAT! So helpful. Kind and understanding. They do great work. I would HIGHLY recommend them if you need body work done to your car.
Marcy Redder
★
☆☆☆☆
2 years ago
This company messed up a job on my car and told me they would honor it and fix it. But it’s now been about 3 months and every time I get ahold of them, they give me an excuse about why they haven’t been able to reach out. Vacation, sick, you name it. Just realized they told me they would call me in a week and another month has gone by. I would really like a call from Sebastian or dawn about this issue. I’ve worked with other Gerber collisions and had excellent service, but this place is joke.
Travis
★★★★★
9 years ago
Best customer service I have ever had. Never felt rushed, they explained everything, any concern or issue I had was answered and taken car of in a timely manner. They accommodate your schedule and get you in when it works for you. You'll never have to wonder when your car will be done because your updated every step of the way. I can't say enough about their customer service. They are very polite and professional. My car looks like it never got into an accident. I wouldn't go anywhere else because they are the best!
Marilyn Tenhagen
★★★★★
3 months ago
They did the most wonderful job.. and ahead of qoute
Brent Marshall
★★★★
☆
Edited 4 years ago
Had an appointment for 4pm for an estimate. When my wife arrived early for the appointment she had to reschedule because the guy that does estimates had left for the day. Despite the failure to call us to reschedule our appointment the do good work. Our Equinox was completed in a timely matter.
Rachael
★★★★★
6 years ago
Absolutely would recommend Kelly, Dawn and their team. Kelly has gone above and beyond for me and my car. I can honestly say that I would go back to them if I ever needed too. Kelly is everything that you would want in a body shop general manager!! Highly recommend!! I live in Allendale and for them to bring my car back and forth from Allendale to Holland is wonderful customer service. Dawn would give me updates everytime I would call. They are wonderful people!!
Lasy Ratsabout-Taylor
★★★
☆☆
4 years ago
Good service to go to, even just to get an estimate done, and they work with you, if you can t make it on your appointment time. I reccomend this place to anyone that need their vehicle look at.
Gail Mejeur
★★★★★
3 years ago
Service was great! Sebastian helped us out. The final price came in under his quote. Quality of work was A-1! Thanks!
Rob C.
★★★★★
3 years ago
I had a minor fender bender (not my fault). Gerber fixed my truck in a professional and timely manner. Job well done.
Dave T
★★★★★
9 months ago
Highly recommend this location. Jake and his team are very customer focused and responsive.
Eddie Sanchez
★★★★★
2 years ago
I'm very satisfied with the work on my vehicle, and in the way, we were updated all the way until the end.
Bill Brouwer
★
☆☆☆☆
Edited 3 years ago
Called to get an estimate done. They said it would be 2-3 weeks to set up a time. Acted as though they did not want the business. I went somewhere else that made time for me.
