Custom Sound Works

Mazie Zielinski

★★★★★

12 years ago

Best service I have ever had! Everyone there is very knowledgeable and friendly and their work is fantastic! Custom was recommended to me by multiple people that have had their car worked on their and have even won multiple competitions as a result of Customs great work. Go visit them for yourself and see why they have been voted Best in the West sense 2010! You wont be disappointed!

Kc Rains

★★★★★

3 years ago

Bought a radio for my 2018 Ram 1500 last year (the radio comes with a year warranty). Started having problems with it and took it in twice. The guys asked if I could get a video of the radio doing what it was doing. Finally got a video of it and showed it to them, they told me to bring it in again and they would try to fix it. Long store short, it never did get fixed, but they did give me an upgraded radio that I have had zero issues with(knock on wood). I would really recommend these guys. They are professional and have been doing what they do for a long time now. I will go back when I have enough saved for new speakers.

Cody Zingaro

★★★★★

12 years ago

The work they do at Custom Sound works is absolutely Perfect. The best install I have ever seen and as far as customer service goes simply fantastic not only do they help you if something is not going right for you but they also do what they can to make they're customers happy. I just went in for an upgrade Mike (Owner) Helped me in ways I couldn't even imagine. I also went in because I was having some problems after stuffing my trunk full while moving from somewhere that is an hour and a half away pulled some wires out of the amp they were happy to take a look and hook everything back up the way it was supposed to be not only that but they got me a better upgrade than I asked for, for a very good price. Thank You Custom Sound Works!

Heather Taylor

★★★★★

3 years ago

I’m glad I did my research before bringing my car here, they did an awesome job installing my speakers, my car sounds amazing! Will definitely recommend and do business with them again! If you want it done right and you’re vehicle sounding great, go to Custom Sound Works. Great prices too!

Charles Buford

★★★★☆

5 years ago

The owner was very nice and was able to squeeze me in on the same day that I visited the store. But the installer did not install the head unit correctly which resulted in my dash bulging out. They had to pull the vehicle back into the shop, after I had left it with them for 3 hours. But they did resolve the issue and the unit was eventually installed correctly. I would use them again.

Maricela Saenz

★★★★★

5 years ago

We went to a few places before we ended up here, and I am 100% grateful we did. As soon as we walked in the door I felt the willingness to help. Mike gave us information on the variety of the radios and patiently answered all of our questions. The service was done on time the day of the appointment. When my husband went to pick up the truck, he was offered assistance in learning his new device despite the language barrier. We are very pleased with the service received and will definitely go back soon.

David Jarrett

★★★★★

12 years ago

We had an upgraded sound system installed in our new car. We are in our 60's and just wanted to hear a good sound through our system without the super loud and distorted systems the younger crowd enjoys. Mike was very professional and honest in his explanation of products and found exactly what we wanted, at the price range we were looking at. There were no high pressure sales tactics. Installation was very well done with no problems after several months of use. Car was ready when he said it would be at the price we agreed to. My wife had gone to about all the car stereo sales and installation shops in Lubbock and Mike was the only person she felt comfortable with. I visited with Mike and agreed we trusted him and his work. Bottom line you can't go wrong using this company for a quality product professionally installed at a fair price. Don't understand the one poor review, that's not the company or person we dealt with

Colton Driver

★★★★★

2 years ago

I've had two installs from this locations one for a sub and a Bluetooth radio and the second time was a few months ago for subs, and each time I leave I'm not only louder but the smile on my face is always bigger. They're very quick once they get your car in and incredibly helpful and knowledgeable. I can't think of another place in town I'd go to for sub installs or aftermarket installs in my car.

James Perez

★★★★★

3 years ago

DON'T SHOP ANYWHERE ELSE!!!! Mike and his wife are amazing!! They are very honest and didn't try to sell me something I didn't need. They listened to what I wanted to do for my sons Mustang and gave me the best options. I went to Drivers Edge before coming here and you can tell the difference in the customer experience and people just trying to make commission by selling lower end products at a much higher price. Use Custom Sound works for your car audio and electronics!!!

StumpyD28

★★★★★

2 years ago

They took my mustang from sounding like a broken 8track player to do by surround and just wait for the bass to drop! Top quality work on every car I have brought to Mike. Wouldn't trust any one else! There the best by a long ways!

Becca Mac

★★★★★

a month ago

After explaining my problem, he came up with a solution I understood! Now my subwoofer doesn't buzz, thank you!!! ☺️

John Taylor

★★★★★

3 years ago

Factory stereo dumped. They came highly recommended and I can now see why. Amazing job! Going back for more bass soon! My stereo has never sounded or hit like they got it. They have a A+ team.

Sheri Taylor

★★★★★

11 months ago

Me and my coworker set up an amplifier and subwoofer ourselves, after some issues i came here for some advice and help twice. Mike and his team are absolutely amazing, when i'm ready and have the extra funds to upgrade and get the pro's do it i'm coming here 100% without a doubt they're super nice and really helpful, get you taken care of real quick.

christo van der westhuizen

★★★★★

a year ago

Mike and his team knows what they do and talk with experience they did a fantastic job on my F450 install just made and appointment for the other truck. Would recommend anyone to the they will take care of you there might be a waiting time but you know you will get your vechile back with the cleanest installation

g.w.

★★★★☆

9 months ago

quick to install my new stereo system. great customer service, kept me updated on the progress. when i was paying my card had to be entered manually (not their fault, it was my card) and the cashier accidently charged me $700 something instead of the $450 something. it was able to be refunded, so wasn’t too big of an issue.

Ruben Miller

★★★★★

Edited 6 years ago

Wanted a top-notch professional install. I turned to Google, of course, searched Highest rated. These guys have less reviews then Number 1, but more of them were higher ratings. So I came up from Midland with the family in another errand. Made an excuse to come talk to them. So, after seeing all the awards and hearing the guys that work there. You can tell you're in good hands. Trucks there getting some work done. Let's see how this goes. It's been a few weeks since the install and I'm 100% satisfied with the results! Highly recommend.

Benjamin Atkinson

★★★★★

3 months ago

Mike and his team have done a couple small installs for me in the past. I had trouble with a radio install on my truck so I brought it in and they not only fixed it but also showed me exactly what I was doing wrong. So when I needed a sub box built for my project car I knew exactly who I needed to talk to. I came in with just a small carpet sample and some simple measurements and they knocked it out of the park and made it even better than I had expected and even pre wired it without asking! They are truly outstanding people and a great pleasure to do business with