D & D 24 Hour Towing and Complete Auto Repair

Exploring the Holos

★☆☆☆☆

3 months ago

Gave me an attitude. Told me that I could pick up my car after 3, but when I got there he said I needed to set up an appointment ahead of time. Call Fox Towing instead.

jennifer karner

★☆☆☆☆

8 months ago

Do not use this place... they charged my son 650.00 for towing and 2 days of storage. We had no idea who had the car or we could of came sooner. It was towed 2 MILES and during NORMAL business hours and charged over 250.00 JUST FOR THE TOW Its is insane. Made us pay cash could not use a credit card either. I would never recommend D&D. They certainly take advantage of people. I get it your a business but really.... with these fees you are ripping people off. Shame on you!!!! You say you treat everyone like family. So you screw them over too

Tom Burke

★★★★★

3 years ago

After an automotive accident, my vehicle was towed to D & D's facility and they were very friendly and helpful in letting me collect all my personal items that were in my car.

kathy granberry

★★★★★

9 months ago

Austin Kain was GREAT! Very courteous, respectful, and punctual. My son screwed up my car, and Austin was very knowledgeable in getting my car off safety,and timely. We highly recommend getting D&D towing and hopefully Austin will be the driver, as he's amazing at his job!! Loved the service!! Thanks Austin!!

Beth Rabideau

★☆☆☆☆

a year ago

Do not recommend. They are happy scam or misinform you in order to get extra money. After racking up impound fees of $50/day while waiting on insurance, if you ask to just walk away and let them keep the car they will tell you that they are going to sue you if you try to do that. Turns out they cannot legally do that as it is their responsibility once you sign the car over to them. You are legally allowed to leave the car to them without paying the fees. But they're all too happy to lie and threaten to sue you to get more money. It's not abandoning a vehicle if you're calling asking to complete the process of transferring the vehicle to the company. Saying you will sue a customer who is contacting you, politely trying to make things right, is poor customer service no matter what. Things can be settled without threats.

Kearsten Peters

★★★★★

5 years ago

My experience with D&D Auto was nothing short of amazing. I never write reviews but feel this place really deserves the recognition! Employees went above and beyond to help me out when I broke down away from home. Mechanic was VERY transparent and honest, said he wasn't in the business of ripping people off and was just a truly trustworthy guy! The man that towed us was very nice and personable, and after explaining my situation offered a great discount for the tow. Would absolutely recommend their services!

Kiara Thurmond

★☆☆☆☆

a year ago

If I could, I would not even put a star. I called for a simple question. The lady on the phone was nice, waiting for me to explain my question and transferred me a a rude unprofessional man. He right away without me asking my question, stated he would sue if I don’t pay my bill. What?!! I didn’t even get to ask him my question! I have zero problems paying what I owe, my question was if we could leave the vehicle they towed as we don’t want to fix it up or keep it. I thought they would sell it to fricken a junk yard or something. I have zero knowledge about cars or places like this. He called me unprofessional, when HE is the “professional” haha! Unbelievable. Ridiculous and don’t recommend.

Thom Barbola

★★★★★

3 years ago

My husbands car’s brakes went out on Monday. We have never had to call a tow truck before so we were nervous. They were able to get to us in 20 minutes which was awesome! The guy who helped us was more then kind, we didn’t realize the way we were driving home had construction and we felt so bad. But he was kind & so patient with us. Will definitely be calling this towing company again if we need it! Thank you for great service and kindness!

Brandon Gosse

★★★★★

2 years ago

I am very impressed with their response time. They also are very caring about helping you out. The gentleman who assisted me was very friendly. Also affordable. Highly recommended this company. D & D is now programmed in my phone and will use them if I ever need a tow again.

Eric Mann

★☆☆☆☆

9 years ago

Don't do business with this company. My car broke down D&D was the closest towing company as I was not from the area. The driver couldn't recommend a repair shop so I had them take to the closest shop. The shop didn't call me and when I called to find out where my car was delivered to they couldn't tell me. The level of incompetence was amazing. I have never received such poor service over a simple question over where my car was delivered. It took me a whole day to figure where my car was taken; it should have taken five seconds.

Yvonne Soria

★☆☆☆☆

6 years ago

If your car gets towed at 7:45am they charge $273.00 in fees. This is crazy. My car was only there for less than 12 hrs. The worst customer service ever. Very rude. And my laptop is missing. Doubt ill get it back. I recommend you contact better business bureau file a complaint. If they get enough complaints they'll get shut down and have to pay part of the money they steal from people back.

A D

★★★★★

2 years ago

I was stranded on the other side of the state, and I have been dealing with D&D for many years years. I was worried that the distance might be a problem, but it wasn't. The owner was very kind and sent his driver to come recuse us in West Salem. Thank goodness for the amazing response. I will always deal with D&D.

Annette Bichler

★★★★★

8 years ago

I had to be towed due to a bad alternator. They diagnosed the problem, called with the cost, got the parts and stayed late to get it fixed so I could get back on the road that same day! They even checked my all my lights, air in tires, topped off all fluids, gave my car the full once over to ensure no further issues. The Service and Workmanship was exceptional. Thank you Scott, Jeremy and crew! Highly recommend! Phenominal!

joseph schopp

★★★★★

5 years ago

Everytime D & D has done work on one of my vehicles they have been HONEST with me about any repair. I have had some winter beaters that they have kept running without doing anything that wasn't needed. They have always been accommodating and quick. I would enthusiasticly recommend D & D for any towing or repair. They are AWESOME!

Drew Gierach

★★★★★

6 years ago

I left a doctor’s appointment with my four-month old twins to find my front tire flat and sitting on its rim. Imagine babies an hour past their nap time, after having their shots, a flat tire, and a spare tire that I can’t access because the safety lock was rusted. Scott was there within 10 minutes of calling, got me to a mechanic, and I was on my way with a repaired vehicle by the end of the day. Outstanding service!

Emily Matthews, Agent

★☆☆☆☆

7 years ago

If I could give them a negative, I would!!! My son's car was towed by them after a storm towing ban, and "held for ransom". I was quoted $273 with a daily charge for letting it sit there, of $40+!!! They refused to let me pay over the phone with a credit card; demanded cash. I couldn't get out to where they are in time, because we couldn't track down who had it. And there was no attempt to contact him. He thought it was stolen! They need to understand the story of Marshall Fields..."Give the lady what she wants" aka "The customer is always right". It was distressing enough not knowing where his car was, then only to track it down and be told I "wasn't allowed" to pay them! And all the while sarcastically quoting "state laws". HORRIBLE people!!!

Phillip Jolicoeur

★★★★★

3 years ago

Very prompt service. My car broke down and they were able to dispatch a driver as soon as I called. Had my car in the shop across town ~30 minutes after I called. Driver was polite and knew what he was doing.