D & L Auto Repair Service Center and Zip Lube

Ross Castonguay (Ross Castonguay)

★★★★★

a year ago

Went in today for an inspection. Needed new rear brakes to pass (which was not a big suprise to me). Asked if they would be able to do it today. They said yes and it would be about 2 hours. Asked how long do you think it will take so i can let my boss know because I work from home. The owner offered to let me borrow his personal truck to go home, so I could work and come back when it was finished. Great customer service and a fair price. Will definitely be returning for future needs.

stan

★★★★★

2 years ago

These Guys are Excellent! little gruffy on the outside but these guys are amazing! I have three vehicles That i started bringing to them about two years ago. They fix them right the first time and I never had to return for a bad repair. Recently they inspected my jeep and it needed front brakes. They did the job on the spot! turned the rotors instead of selling me things i didn't need. repair with inspection under 300 dollars! very reasonable and I was very pleased with the work! I have had several repairs done on different vehicles and as of now I have never been disappointed. Great Job Guys! Stan

George Newell

★★★★★

a year ago

Always did business with D&l until I moved to Florida. After 2 years away I came back visiting and developed problems with my truck. Received many ideas of what was wrong, but held out to get D&I to fix it. They fit me in and solved the problems, none of which was suggested from other shops. Very honest and thorough! Reasonably priced! If you want the best,you gotta go here!

tarikwa laduca

★★★★★

2 years ago

this place is very trustworthy I highly recommend it! when I walked in the guy seemed angry… but I learned to not judge a book by its cover he’s actually the opposite! I had to bring my two kids in and he made us feel so comfortable he even gave my kids toy cars! overall it was just such a great experience and I will be coming here for as long as I can! thank you Louis and Larry

Alain Breault

★★★★★

7 years ago

I have been a customer for over 20 years. I tend to keep my vehicles for many years (from 8 to 14 years) and have always been very satisfied with D&L's repairs and maintenance on all my vehicles. Lewis, Larry and Brian are great to deal with and are very honest with their repair recommendations. They give you options when available and do their best to keep the costs down. They have even told me when to stop repairing a vehicle when it just didn't make sense to continue dumping money into an old vehicle. Many repair shops would just keep repairing and take your money. You can trust these guys to look out for you even if it is not to their advantage to do so. Service is excellent and prices are very reasonable and certainly less than any dealerships. I wouldn't go anywhere else!

Joel Felix

★★★★★

2 years ago

Took my kia and my F250 here and it's been great, the first time I came i had all my kids and he made my wife and the kids comfortable, twin brothers are cool one is definitely the more serious one but sometimes you need one who can set the tone in the shop, overall great experience, if you do need to wait, there's a couple old school arcade machines, kills time. I highly recommend.

Gail Glines

★★★★★

7 years ago

I have been bringing my car to D & L Auto for many years. I have not had a single bad experience. The work is done when they say it will be. I know the cost ahead of time. They accommodate my (difficult) time constraints. They are very helpful and I feel comfortable knowing my car is well taken care of. They kept my last vehicle going 250,000 miles before I decided to trade it in. PS...don't confuse them with the car dealership in front of their repair shop. They are not related.

Becky Saad

★☆☆☆☆

6 years ago

Normally I would not do a review like this.. I’m more geared toward the positive things. But today I had the most unprofessional experience with a company in my life. I’ve used this garage on and off for 15+ years. Admittedly not for every repair because when my husband was alive he could do most things our vehicles required. In that time, however, I referred quite a few folks saying that D&L was honest and fair. Several weeks ago I called for a quote for a friend and prefaced the call with Larry by saying that as well as the fact that I was at work and busy but that I trusted his honesty over the garage my friends car was at as the price they quoted seemed exorbitant. Several phone calls were traded over the quote and in the end my friends ex husband did her a favor and repaired the car. I called D&L today to inquire about a repair for my nephews van. After identifying myself Larry replied “ I’m not playing this game again “ and hung up. I called back and he said it again. I asked if I could explain and his response was “ I called you 3 f**king times and you treated me like a f**king chimp. Don’t ever call here again” and once again hung up. I’m sure I’m not the first person to call for a quote and then not use them. I’m sure others have not called back to schedule a job after they’ve researched a price. This level of unprofessional conduct and viciousness was unwarranted at best.

Cassandra Landry

★★★★★

2 years ago

I've been dealing with some horrible places until I found this one. The guys are nice and understanding and fair priced. They don't do anything without asking you and work with you. Thanks for great service and work! Me and my kids appreciate it.

Wayne Batista

★★★★★

3 years ago

Honest, Trustworthy . I blew my engine on my 2005 Silverado a few years back. D&L Replaced with a used engine . 3 days had my truck back.For Two years I had ZERO issues. Ran like a Race car .Lived in Manchester my Whole life. Never seen or experienced Mechanics like them.Larry might be a little rough on the edges but He is with out a doubt THE BEST MECHANIC I ever delt with PERIOD. Lewis the Owner is Classic .What a Character. Love talking with him. STRAIGHT SHOOTER Who will not cut corners. Brian is I say, part of the pit crew.A-1 I recently bought a newer 2018 Silverado . I know if anything goes wrong. It's being serviced at D&L ,Won't go anywhere else.

Katrina Klardie

★★★★★

Edited 8 months ago

I trust these guys with my life! I will go to no one else! They are honest, reliable, and get the job done with my safety in mind. I can't ask for any more from them.

Joseph Campbell

★★★★★

5 years ago

Very good service. I’ve taken my vehicle to them for anything and everything it needs, and always come back happy with their work. These are guys you can trust to take care of what you need done. If you are a softshell and can’t handle people with a bit of a rough disposition fixing your vehicle for you, stop being a pu***.... you aren’t there to make friends, you’re there because your vehicle needs service... (This also in response to any negative comments that I’ve seen on here..) easy 5 stars for you guys!

Quinn Linton

★☆☆☆☆

7 years ago

*I WOULD GIVE 0 STARS* I was already in a kind of bad mood from having to pay to get my vehicle towed and so, I figured that maybe I would talk to someone who would at least be nice enough to just level with me, but It took every fiber of my being to not tell the guy at the front desk (Over-weight with glasses. I think his name was Bill) to go fu... Well, you know. In the short amount of time I was there (About 5 minutes) he was able to be so rude that I honestly was glad I had my significant other with me before I brought myself down to his level. Do yourself a huge favor and do not go here unless you’re a fan of being talked to like you’re an idiot or just enjoy bad service.

kory santos

★☆☆☆☆

2 years ago

The owner is the very rude very unprofessional just an angry person for no reason. Only garage I ever called were trying to make an appointment the guy was rude for no reason was thinking maybe he had a bad day but after read couple other comments realize he’s just like that. Don’t recommend

Rob V

★☆☆☆☆

Edited a year ago

Very rude always have an attitude I don't feel like I am treated the right way when I go there. My family's been going there for a long time and I feel like I'm free to treat it in a negative fashion.

Sai Dheeraj Kistapuram

★☆☆☆☆

2 years ago

One of the worst staff doesn't know how to address customers and simply say they can't do the issue even without looking at the car. Most useless and careless people, please don't take your car to them waste of your time.

Michael Burke

★☆☆☆☆

7 years ago

0 stars! The owner is beyond rude, the worst service I have ever had. Over chargers and couldn't even fix my problem then got mad at me for his miss diagnosis. I told them I am just going to bring it Els where and left with more problems that it went in for. Totally offal, how they are even still in business just amazes me. DO NOT BRING YOUR CAR HERE!!