Team Nissan Service

casey m

★★★★★

6 years ago

The best sales I’ve ever had by far. Very professional and easy to talk to. Will definitely return with my next purchase as long as Lea Stevenson is there!

Alec

★★★★★

a year ago

When are you guys going to fix your fast charger? It was working fine before you stuck the pay terminal on it.

Carly Mosnicka

★★★★★

6 years ago

I absolutely loved Lea or “carsalesprincess” she made my experience at Team Nissan smooth quick and found me a vehicle the suited all my needs and budget. Lea is honest, intelligent and very professional. I highly recommend anyone looking for a vehicle to reach out to Lea.

Keith Fadden

★★★★★

5 years ago

I had service performed on my car here. Edward Wheaton was my service consultant and he is a real professional. I typically fear going to a dealership to have repairs completed. I always expect to be taken for a ride, however i felt very comfortable working with Edward and I absolutely trust him.

Matt Bell

★★★★★

a year ago

Very good service here for certain. I mean very good service not just at the windows for parts or cashing out, but all around the whole business!!!

david kumar

★☆☆☆☆

5 years ago

I was talked down to by the service manager when I exp6that my sons car was drifting to one side. He explained that it could be due to the way roads in the US are constructed for water runoff. I told him I understood but he went on to re-state the same fact. I my have a different skin color, I was born and raised in the UK and workes.on engineering projects for the Big Dig project in Boston. I think I understand the basics of road construction. Not impressed with the gentleman and would not recommend anyone to Team Nissan for any type of vehicle purchase!!

Chuck Paone

★★☆☆☆

4 years ago

I bought my car in July 2021 from Team Nissan. Passed certified used car inspection by them and was given a state inspection sticker until September 2022. In late October 2021 I go to have my tires rotated after 5k miles from purchase and am told 3 of 4 tires would fail inspection and the 4th is borderline. I understand that buying new tires is part of ownership, but needing to buy new tires already makes me question everything else about the certified used car inspection report.

John Shaw

★★★★★

3 years ago

Friendly and fast service. I love they have service advisors there it feels much more personal. They also don't seem to price gouge like many dealers. The brake job was even cheaper than meineke quoted me. Thanks!

Jen Rose

★★☆☆☆

2 years ago

I went in for a "free" inspection since i bought my car there, and told them the a.c was blowin hot air. Without my permission they fixed the a.c when i only wanted a diagnosis and 3days later they made me pay $500 to get my car back. If your buying a car they are good, but i dont recommend the auto service.

Cate Steele

★★★★★

2 years ago

Dave and Raquel and the service team professionally handled a complex service issue. They were good listeners and helped me understand the issue so that a fast and fair consumer friendly solution could be reached. Great dealership and Team!

Mike

★★☆☆☆

5 years ago

Bought my car here a lil over 4 years ago. Was going to go back to get something new in a month. While I was getting a inspection. The guy that was helping me gave me a list of air filters I "should " change. I had just replaced the motor n cabin filters a month prior. I chalked it up to maybe he didn't inspect them and was going off the cars miles. As I went to get the car keys to leave . Still happy with team Nissan in a whole . A female service person snapped at me. The guy that I was working with heard the disrespectful comments, n told the other service person . We were waiting for our keys. No apology or anything . There is too many options for car sales and service shops . For me to deal with disrespect . When I am a easy going and respectful person !

brianna fontaine

★★★★★

6 years ago

Lea Stevenson was attentive to my needs and did everything in her power to make me feel comfortable moving forward with the deal. I really do feel she gave me the best deal. She went out of her way during the whole experience to make sure I was understanding the features. If you want someone who genuinely cares go see lea Stevenson!

Carrie Tropiano

★★★★★

4 years ago

I went in for a full synthetic oil change and got my tires rotated. My car has over 120,000 miles. They did a full inspection of my car and discussed what they found. They also advised on what could wait. When I took my car to my usual mechanic, they checked everything that was on my list and agreed with Team Nissan Service. One bonus. Team Nissan Service is more affordable.

Kim Dao

★☆☆☆☆

4 months ago

They did not changed my oil.

Kyri

★★☆☆☆

a year ago

Brought my car in for a checkup ahead of a long drive: after a clean multi-point diagnostic, I drove home only to notice a (loud) squeaking coming from under the hood after a cold start. This sound was absent before service. +1 star for friendly service, +1 for reasonable wait. -3 for breaking my trust in Nissan service departments.

Bill Elliott

★★☆☆☆

a year ago

Got some free oil changes with the purchase of a used car. First 2 were great. Third one seemed fine but my car was running rough. Thought it was because of the cold weather Jan/Feb. Lower gas mileage than i had before. Had another place do it and found out it was running bad because i had an entire extra quart of oil in there. Was going to keep going to Nissan but not now. Look it up its better to be low on oil than have too much. Nothing i can do now the damage is done.

Ed Bacha

★☆☆☆☆

6 months ago

Very disappointed at management here. I paid for a full diagnosis because my engine light was on and they only ran a scan, found 3 error codes and asked me to go to a Ford dealership for a system update. In theory, something else could still be causing the problem but they decided not to rule out any other problems even when I paid for this. I brought this up to management and they refuse to refund me even when other shops in town offer to run a scan for free. I spend thousands of dollars a year at this shop and have already purchased 2 cars from them. Apparently they care more about $200 and their fragile egos than keeping a good customer on their side. How am I going to trust this people again? Time to bring my business and my money elsewhere and to reach out to the state consumer protection office.